Sandy Leamon

Capital Toyota, Inc. responded

Thank you so much for the wonderful review and recommendation! Feedback like yours means a great deal to everyone here at Capital Toyota, and the team will be thrilled to know their friendliness and helpfulness made a positive impact on your visit. We truly appreciate you trusting us with your vehicle for repairs and service, and your willingness to recommend Capital Toyota to others. We look forward to continuing to take care of you and your vehicle for many miles to come.

Capital Toyota, Inc. responded

Thank you so much for the excellent review! We are thrilled to hear that you experienced professional staff and that we made a great impression with our service from the minute you arrived. We also appreciate you mentioning the nice waiting area and bathrooms—we work hard to keep our facilities welcoming! We look forward to your next visit to Capital Toyota!

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! We’re thrilled to hear that our team made the entire process easy and enjoyable, from pickup to service. We love being able to offer convenient options and honest, pressure-free guidance. We’ll be sure to share your kind words with everyone involved—they’ll be delighted!

Capital Toyota, Inc. responded

Thank you so much, Eric! We’re thrilled to hear that Scott and our service team go the extra mile to make you feel valued. We’ll be sure to share your kind words with him and look forward to serving you again soon!

Capital Toyota, Inc. responded

Thank you for your feedback! We’re glad to hear your visit was quick and smooth, and we look forward to seeing you again at Capital Toyota!

Capital Toyota, Inc. responded

Thank you for sharing your feelings with us. We never want any of our guests to feel unheard or discouraged from leaving an honest review. Your experience and feedback are very important to us, and we’d love the chance to better understand what happened so we can make it right. Please reach out to us directly at 423-892-0661 so we can listen and work toward a resolution.

Capital Toyota, Inc. responded

Thank you for your honest feedback. We’re glad to hear you appreciate our friendly staff and quality service. We also understand how important pricing is, especially on labor charges, and we strive to offer competitive rates while providing the best care for your vehicle. Please know we have many service coupons available on our website at capitaltoyota.com that can help make your next visit more affordable. We’d love the opportunity to serve you again and provide the excellent experience you deserve. Thank you for choosing Capital Toyota—we’re here whenever you need us!

Capital Toyota, Inc. responded

Brenda, thank you so much for your trust and kind words! We’re honored to be your go-to for service and proud that our team consistently provides kind, prompt, and top-notch care for your vehicle. We look forward to serving you for many miles to come!

Capital Toyota, Inc. responded

Thank you for sharing your feedback. We understand how important it is to feel confident with your purchase, especially when it comes to tires and alignment. Please reach out directly to Gwen or our Service Manager at your convenience—we’d love the opportunity to work with you and make sure your vehicle is perfectly aligned and cared for. Your satisfaction is very important to us!