Santia Antrilli | Page 3

Elkins Chevrolet responded

Thank you for sharing your experience with your Chevrolet Trax service. We’re glad every team member, especially Santia, provided professional assistance and answered your questions. We look forward to helping you again. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Hey Dan, Thank you for sharing your feedback. We're sorry to hear that you're disappointed with your experience. The vehicle you purchased was sold as-is, without any warranty coverage, and the purchase documents clearly outlined those terms. Even so, after speaking with you directly, we wanted to see if there was a way we could help and offered goodwill assistance toward the repair, despite not having a contractual obligation to do so. We understand you've decided to complete the repair yourself, and we respect that decision. Our goal is always to treat our customers fairly, and we're disappointed we weren't able to reach a resolution that left you feeling better about your experience. We sincerely wish you the best and appreciate the opportunity to discuss your concerns. Kind Regards, Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

It’s wonderful to know our team’s knowledge and helpfulness made parts sourcing and repairs on your Chevrolet Silverado 1500 a smooth experience. We appreciate your feedback and trust in our service. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

We’re glad our team made the process smooth and provided a fair trade-in value. Congratulations on your new Chevrolet 1500. We appreciate you recommending us. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Thank you for sharing your experience with Santia and our team’s friendly, professional service. We’re honored to be your favorite choice for sales and Equinox service. We look forward to assisting you again. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

We’re glad our team greeted you courteously and got your service started right away. Thank you for noting the updates throughout your appointment and for entrusting us with your Silverado 1500. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear service visit went well and truly appreciate your feedback. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

We’re glad you felt well informed about your Chevrolet Corvette’s needs and that our technician did an excellent job. Thank you for sharing your experience, and we look forward to assisting you again. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Thank you for sharing your experience and the five-star rating. We’re glad we could provide a courtesy vehicle while your Equinox part was on back order. Please let us know if there’s anything else we can help you with. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200