Sapphire Givihan | Page 3

The salesperson was supposed to followup with my wife in her new vehicle whicjh hadn’t happen. He stated he texted her when I advise he needed to call her but there was no text snd no followup after my call her new vehicle whicjh hadn’t happen. He stated he texted her when I advise he needed to call her but there was no text snd no followup after my call. The vehicle was not properly cleaned on delivery which was to be done later and the main reason for the call I made to contact her to schedule with her. Rating reflects follow thru process More

by TONY.BRYSON Verified Customer Verified Customer

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Worst customer service experience ever, I asked a manager to call me , no call , they called 10 times a day when trying to make a sale once they got my business and I asked for a call regarding and issue the to call me , no call , they called 10 times a day when trying to make a sale once they got my business and I asked for a call regarding and issue they won't to to me! More

by Rose Verified Customer Verified Customer

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Carl black Chevrolet Buick GMC is the best dealership I’ve ever been too, and I will not go anywhere else! I will highly recommend too all my friends, and I have been because they all ask where I got my I’ve ever been too, and I will not go anywhere else! I will highly recommend too all my friends, and I have been because they all ask where I got my 2020 Denali limited! The sales mans there are very helpful and will get u any truck you want at a great price! More

by Julio Mora Verified Customer Verified Customer

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Elijah was the most awesome sales consultant. He was extremely informative, attentive, no pressure and very kind. LOVE LOVE HIM! Anyone that I know wants to purchase a vehicle, will be sent to Elijah! extremely informative, attentive, no pressure and very kind. LOVE LOVE HIM! Anyone that I know wants to purchase a vehicle, will be sent to Elijah! More

by FALISHA74 Verified Customer Verified Customer

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Ermari was above and beyond one of the best salesman I have in years. He is very knowledgeable and went out of his way to help me with loaner cars until my truck came in. I ended up after three weeks of w have in years. He is very knowledgeable and went out of his way to help me with loaner cars until my truck came in. I ended up after three weeks of waiting on my new truck not the fault of Carl Black purchasing a new truck elsewhere. I felt bad after all that he had done to help me and I will return to Carl Black again soon. More

by MGySgt S Verified Customer Verified Customer

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Experience was smooth and quick as I knew what I wanted to purchase. Even the wait to get the battery charged happened rather quickly. Martin was great! to purchase. Even the wait to get the battery charged happened rather quickly. Martin was great! More

by KJEMINI03 Verified Customer Verified Customer

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I been using this dealership for more than 8 years and never been disappointed, always available to help and find what im looking for and willing to pay for, thanks never been disappointed, always available to help and find what im looking for and willing to pay for, thanks More

by FANDMLLC Verified Customer Verified Customer

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Friendly staff, quick and easy buying experience for busy work schedule. Great to have new truck delivered to home and trade in taken back. Awesome! work schedule. Great to have new truck delivered to home and trade in taken back. Awesome! More

by DBEETS Verified Customer Verified Customer

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The experience was very good. Ermari was professional, patient and very knowledgeable. He is the reason we bought the traverse. He is an asset to your group. Thank you Emari. Saphire did a great job in patient and very knowledgeable. He is the reason we bought the traverse. He is an asset to your group. Thank you Emari. Saphire did a great job in getting everything done quickly. More

by PUR1LXS Verified Customer Verified Customer

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We love our Carl Black family. Alex Garcia is a professional and amazing salesperson. He always goes above and beyond. We appreciate all the service. professional and amazing salesperson. He always goes above and beyond. We appreciate all the service. More

by BJOHNSON33 Verified Customer Verified Customer

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