Saul Roman | Page 30
Service Manager
Mission Viejo Kia
28802 Marguerite Pkwy
Mission Viejo, CA 92692
Dealership Experience
10 yrs, 5 mos
Industry Experience
11 yrs, 3 mos
Languages Spoken
English
Spanish
508 Reviews
Write a Review508 Reviews of Saul Roman
April 15, 2021
I’ve worked with Saul on this and several recent service appts. He is a great rep for the dealership! Saul treats me like a friend, as I’m sure he does all his customers. His knows the cars and I would a appts. He is a great rep for the dealership! Saul treats me like a friend, as I’m sure he does all his customers. His knows the cars and I would add that if he were to leave your dealership for other Acura dealer ... I would take my future service needs to to that dealership. More
Other Employees Tagged: Steve Hahn, Jeff Sanchez, Fernando Mendoza
April 14, 2021
I like the "Excellent service, quick turn around". I really like the video option to help the customer to understand what's been done on the vehicle during the service. really like the video option to help the customer to understand what's been done on the vehicle during the service. More
April 13, 2021
Friendly, helpful, went above and beyond. Kept me well informed of timing. Walked me through how to get insurance reimbursement for lock replacement. Worked with me on getting items covered under warranty informed of timing. Walked me through how to get insurance reimbursement for lock replacement. Worked with me on getting items covered under warranty. Very satisfied! More
April 09, 2021
Been getting my maintenance on my Acura RLX done with Saul all along . Saul has great knowledge and a professional attitude . I continue to get my service done at mission viejo Acura because of his cus Saul all along . Saul has great knowledge and a professional attitude . I continue to get my service done at mission viejo Acura because of his customer service skills. More
April 06, 2021
Very pleasant and professional. Kept me up to date on progress of inspection and then completion of recommended service work. helped me understand if tire rotation was critical or simply an added suggest progress of inspection and then completion of recommended service work. helped me understand if tire rotation was critical or simply an added suggestion. More
April 06, 2021
Acura Service department provides an exceptional service every time I come there. The folks are friendly, very thorough, knowledgable and honest in explaining the repair to me. every time I come there. The folks are friendly, very thorough, knowledgable and honest in explaining the repair to me. More
Other Employees Tagged: Jeff Sanchez
April 06, 2021
The best service with an Acura dealer. Very nice and super easy to work with, including Jeff and Saul who are super easy to work with and communicate with. super easy to work with, including Jeff and Saul who are super easy to work with and communicate with. More
Other Employees Tagged: Jeff Sanchez
April 02, 2021
Handled my maintenance A7 defined work in a very professional manner! Great dealership for Acura vehicles! One of a few Orange County CarPro designated dealerships! professional manner! Great dealership for Acura vehicles! One of a few Orange County CarPro designated dealerships! More
April 02, 2021
I had an excellent experience during a recent service of my MDX. This was due to the attention to detail of my Service Advisor Saul Roman. He kept me informed thorough out the process and completed the serv my MDX. This was due to the attention to detail of my Service Advisor Saul Roman. He kept me informed thorough out the process and completed the service in a professional manor. More
April 01, 2021
Thank you Joey, Brian, Saul and the entire service department for the great customer service! I will definitely continue to purchase and service vehicles with Mission Viejo Acura. department for the great customer service! I will definitely continue to purchase and service vehicles with Mission Viejo Acura. More
Other Employees Tagged: Joey Sanzone

