Saul Roman | Page 32

Very good environment, great service, the coffee for waiting room was great! I have service plan therefore I do not have to pay, otherwise, it was $270 for 12B service such as rotating tire and oil chan waiting room was great! I have service plan therefore I do not have to pay, otherwise, it was $270 for 12B service such as rotating tire and oil change. Not sure why it was so much? More

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They were on top of all my needs and kept me informed on what was needed for repairs. I was text of problems and need of repairs. Excellent communications. The next morning my wife pulls her car out of what was needed for repairs. I was text of problems and need of repairs. Excellent communications. The next morning my wife pulls her car out of the garage and there is oil on the floor and my dogs walked in it. I had to clean the garage floor and dogs paws. I hope we do not have oil again on the floor tomorrow morning. More

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MV Acura was pleasant and easy to work with. I was in and out with a loaner car quickly and easily. My car was washed and cleaned and that was great. My only concern was that I asked for only an oil change b out with a loaner car quickly and easily. My car was washed and cleaned and that was great. My only concern was that I asked for only an oil change but received a multi point inspection and oil change including $73 labor. That should have been disclosed in the beginning. Besides that, Saul was professional, pleasant and easy to work with. More

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Best dealership ever and honestly the only one I’d ever go to if possible :) Everyone is super friendly, especially Saul, Brian, Jeff, and Alex. Thanks guys! go to if possible :) Everyone is super friendly, especially Saul, Brian, Jeff, and Alex. Thanks guys! More

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Mission Viejo Acura was easy to make an appointment for service and they were able to diagnose my problem and fix via a service bulletin under warranty at no charge. They also were able to give me a ride h service and they were able to diagnose my problem and fix via a service bulletin under warranty at no charge. They also were able to give me a ride home while the service was being performed. More

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Saul is a gentleman, professional and helpful! It is not my first time interacting with Saul and it won’t be my last. Until next time ... thank you! my first time interacting with Saul and it won’t be my last. Until next time ... thank you! More

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Saul is always courteous and very professional. Excellent customer service. When I take my car into this dealership for maintenance, I can rest assured my car is safe and well-maintained. customer service. When I take my car into this dealership for maintenance, I can rest assured my car is safe and well-maintained. More

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Saul Roman was great. Very friendly and helpful. I was able to get some helpful tips from Jeff also ! I will definitely comeback to mission viejo Acura to restore my 07 Acura TSX ! able to get some helpful tips from Jeff also ! I will definitely comeback to mission viejo Acura to restore my 07 Acura TSX ! More

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Saul went above and beyond today by dispatching a tech to my house to troubleshoot an issue with my 2006 TL. Getting the car to the dealership would have been a challenge and this really helped me a ton. Th my house to troubleshoot an issue with my 2006 TL. Getting the car to the dealership would have been a challenge and this really helped me a ton. Thank you Saul!! -Jeff More

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Saul never disappoints me when I come in with my MDX for service. He’s very attentive and friendly. All my requests are always followed through and he updates me the entire time. I always appreciate his har service. He’s very attentive and friendly. All my requests are always followed through and he updates me the entire time. I always appreciate his hard work and amazing customer service. Thank you Saul for always making my visit easy. More

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