Savannah O'Connor | Page 22

Love my Subaru, the dealership and Juan! Most knowledgeable and friendly Subaru enthusiast, Juan Hernandez, was a pleasure to work with. He does not relate as a stereotypical car salesman. He Most knowledgeable and friendly Subaru enthusiast, Juan Hernandez, was a pleasure to work with. He does not relate as a stereotypical car salesman. He is an expert Subaru enthusiast. I learned a lot and had a great time buying my car! More

Helpful 0

Report | Print

Great experience Had a wonderful experience purchasing an Outback from Subaru of Jax. From my initial inquiries with Savannah, to working with John to select a vehicl Had a wonderful experience purchasing an Outback from Subaru of Jax. From my initial inquiries with Savannah, to working with John to select a vehicle, to arranging and finalizing the transaction with Mike, everything went smoothly in a no pressure, easy-going environment. A complete pleasure working with these professionals. More

Helpful 0

Report | Print

Easy, Fun and Great people to work with I have been to many dealerships over the years, I always felt like i was just a means to an end. At Subaru of Jacksonville I felt like i was a person. I have been to many dealerships over the years, I always felt like i was just a means to an end. At Subaru of Jacksonville I felt like i was a person. I was treated with respect the entire time I was there. I was never was dropped off in a waiting area while the next phase was preparing. I was communicated with every step of the way. Our sales person John Pitts, never left us in the dark. Most of the process was done online, and when i came in and met with John he already had the car i was looking at online ready to go, so there were no delays, Dealer tag was on car, he had keys, he had it moved up towards the building. This really told me that John and everyone at Subaru knew my time was valuable and they were respective of that fact. Our finance manager AJ Miller was even a great guy, he took time to explain what the documents were, why we had to do them and what to expect. I cannot say enough good things about this place. I would definitely recommend Subaru of Jacksonville, I would definitely recommend buying a Subaru, and I strongly suggest asking for John Pitts. He made the experience as awesome as it was. When i first started my online inquiry I dealt with Savannah O'Connor, and she set the tone to what to expect. She was friendly, courteous and professional. More

Helpful 0

Report | Print

Great customer service!!!! No pressure sales !!! Went into dealership and Nando has me test drive a 2018 Forrester. Loved it but couldn’t afford that one. Nando called me two days later and told Went into dealership and Nando has me test drive a 2018 Forrester. Loved it but couldn’t afford that one. Nando called me two days later and told me that a 2017 came in. Didn’t want to finance but after talking to the salesman I agreed. And again no pressure at all. Nando has great customer service skills. Very nice man! So happy he called me and was able to drive away in my new car!!! More

Helpful 0

Report | Print

Shopping for a new car Staff was very knowledgeable and helpful as well as patient and understanding.when it came time to discuss price and payment options they listened and Staff was very knowledgeable and helpful as well as patient and understanding.when it came time to discuss price and payment options they listened and worked with you More

Helpful 0

Report | Print