Savannah O'Connor | Page 21

Great Experience. Made an appt and went in on a Thursday morning. Greeted by John Pitts. We sat down and explained what we were interested in. He promptly brought a mod Made an appt and went in on a Thursday morning. Greeted by John Pitts. We sat down and explained what we were interested in. He promptly brought a model up in to the shade and explained thee complete auto and all the features. We then took a test drive. I asked him the difference between a base model and the deluxe model. He pointed all of them out.I asked him about the discounts off the stickeer and he explained everything in detail.I have not bought a new car for myself since 1995 and 2003 for my daughter.The reputation this dealership has is certainly deserving. I would recommend them to anyone. No pressure no hassle. I would buy again in a heartbeat.Mike in finance also did a great job explaining extras and all the financing info.Again a great job... Respectfully William Carrow More

Report | Print

Great experience with John Pitts I was very pleased with my new car purchase. I had negotiated a price online and I was happy to see that it was honored without any additional changes I was very pleased with my new car purchase. I had negotiated a price online and I was happy to see that it was honored without any additional changes when I showed up. Things were ready to go and we were in-and our. I appreciate that honesty and would recommend this dealership if you are looking to buy a Subaru in the North Florida area. More

Report | Print

Top notch, no pressure, intuitive staff! After doing my homework, I chose Subaru of Jax for my first Subaru. I wanted an Outback and they had plenty. I felt comfortable walking in because the After doing my homework, I chose Subaru of Jax for my first Subaru. I wanted an Outback and they had plenty. I felt comfortable walking in because there were no salespeople stalking me. I knew they were watching from a distance and when I walked in the first gentleman to approach me and my wife gave us a few seconds to take in the very nice showroom. After stating the reason for my visit, Jerry Johnson, Product Specialist, helped us with our purchase. First and foremost Jerry was a listener. He was very knowledgeable of all things Outback and shared that info without pushing a specific model. I wanted to see various Outback models and he delivered without pushing a specific one (I.e., more expensive). Ultimately, and painlessly, Jerry presented a price that was not only fair, but spot on of my expectation (having done my homework). Jerry was thorough, patient and accommodating. Best experience buying a new car ever. More

Report | Print

One of the best car buying experiences of my life Kimberly Schneid was a delightful, informative and professional sales representative in her interactions with us. I highly recommend Kimberly and Suba Kimberly Schneid was a delightful, informative and professional sales representative in her interactions with us. I highly recommend Kimberly and Subaru of Jacksonville for your new or used car needs. More

Report | Print

For a Stress-Free Buying Experience, Go to THIS place Before going to this dealer, I had read all these reviews. So, I was debating on going to this one that is 2 hours away from my home and the one neare Before going to this dealer, I had read all these reviews. So, I was debating on going to this one that is 2 hours away from my home and the one nearer to me that was 15 mins away. But I went with my research and went to them and I do not regret it one bit. I had gone with family and friends to buy their cars and I know how stressful the process can be. How dealerships are just the worse and all that. And for the most part, that was some of the experience my family/friends have. But definitely not this one. John Pitts in Sales/Leasing was amazing. He was very knowledgeable. I went for a test drive a month back. He respected the fact that I was not ready to buy a vehicle yet. Which is more than I can say of the other dealerships I went to. Even though he knew I was not going to buy a car yet, he took the time to tell me all about the vehicle, the technology, specs, reviews, and even how to set it up to my liking. I really appreciated that. When it came to me actually buying, I had to call/text him for a buyer's order. He was so prompt in his replies and I felt so bad rushing him. When I went to buy the car, he had the car I picked out parked right outside and ready to go. He was so busy and even then, he didn't make me feel rushed. We reviewed all the things we talked about prior. And honestly, I would recommend him to my friends and family. Savanna O'Connor was great. Before deciding to buy a car, I went to their website. I saw their inventory and sent them a message. Savannah was my contact for that.I, unfortunately, missed her calls but I did get her messages and was able to reply back. She made sure I knew that they were aware of my interest without being pushy. Mike McCormack was a huge surprise. Most of the experience I had in the car buying process with friends and family, the finance guy was always the WORST. But he was a breath of fresh air. He did not try to badger me into getting all those extended warranties. I went in, signed some documents, paid my downpayment and we were done. I even remarked to him that it was a 'painless process' and it honestly was. If you are reading this, more often than not you have had a stressful car buying experience. So I highly recommend you go to this place and see what it's like not to be. More

Report | Print

Excellent Personal Customer Service Bought my second Subaru yesterday from Subaru of Jacksonville. I was fortunate to have landed with Jerry Johnson as my sales rep. He spent hours wit Bought my second Subaru yesterday from Subaru of Jacksonville. I was fortunate to have landed with Jerry Johnson as my sales rep. He spent hours with me while I painstakingly tried to decide whether to wait for the car I thought I wanted to be delivered in a couple of weeks, or to go with a car on the lot. Jerry did not try to sway me either way - he just described the pluses and minuses of each car which made my decision easier. He was extremely patient. I thought I wanted a new Forester...but ended up buying an Outback. Turns out it is actually a lot smoother ride and more cargo space and probably a better fit for me. He then convinced the sales manager to sell me the Outback for the same price that I would pay for the Forester....so, how could I refuse? AJ Miller was the finance manager. He was extremely efficient and personable and did not high pressure me to buy any extras which I very much appreciated. Subaru is the only dealer I have experienced that is actually a joy to do business with. Would highly recommend Jerry Johnson and Subaru of Jacksonville! More

Report | Print

Excellent selection, easy purchase / leasing Just a great place to buy or lease if you're looking for a Subaru. Great selection, knowledgeable sales staff (Dave D especially), patient and the ser Just a great place to buy or lease if you're looking for a Subaru. Great selection, knowledgeable sales staff (Dave D especially), patient and the service dept is also outstanding. More

Report | Print

Not the 4th dealership, but the 5th dealership "right on!" The transmission went out on my 2002 LLBean Subaru and I was devastated at the timing and mourning the loss of a beautifully perfect, faithful lil veh The transmission went out on my 2002 LLBean Subaru and I was devastated at the timing and mourning the loss of a beautifully perfect, faithful lil vehicle. Needless to say, I was "mulling over" thoughts of buying a new car, searching all the websites and looking for something that would be comparable to what I was used to. I will not say which dealerships I visited, taking test drives and talking numbers, but the first four were put to shame by Subaru of Jacksonville!! From the very first exposure, Keyyondra Brown on the phone, to every agent I encountered I was treated as a valued potential buyer. Kimberly Schneid was incredible! She asked a few questions, then was on to the lot with me, enjoying her informative yet friendly conversation... NO pushing what she wanted to sell me, just listening. she made the whole process, from beginning to end, an enjoyable experience and I'm now driving my 2019 outback! Wow! Thanks to Sabino(?) for keeping my bum dry, and helping with delivery setup, also, you two were awesome! Valerie Howard, Fruit Cove, Florida More

Report | Print

Great experience I found a beautiful preowned car on Subaru's website. When I inquired online, I was offered a price better than the list price. When I arrived at the I found a beautiful preowned car on Subaru's website. When I inquired online, I was offered a price better than the list price. When I arrived at the store, the salesman had the car ready for a test drive, which included streets and highways unlike other dealerships I visited. The car was in immaculate condition and drove great. The purchase process went smoothly and they even offered to trade in my old car. I am impressed by the team at Subaru and would definitely recommend this dealership to others. More

Report | Print

Easy to work with Mark Minter and the dealership staff were very easy to work with, no pressure, and very pleasant. They took the pain out of the new car buying experi Mark Minter and the dealership staff were very easy to work with, no pressure, and very pleasant. They took the pain out of the new car buying experience! More

Report | Print