Scott Abbott | Page 3

I gave Scott quite the headache and he stuck with me through the entire process. He stayed patient. I was super impressed I do not have enough words to describe how thankful I am or how happy I am! Than through the entire process. He stayed patient. I was super impressed I do not have enough words to describe how thankful I am or how happy I am! Thank you Scott More

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I would like to thank Scott Abbott for assisting us with the purchase of our new truck. He made sure that we were happy with our purchase. This would be the fourth vehicle that we have purchased from Royal the purchase of our new truck. He made sure that we were happy with our purchase. This would be the fourth vehicle that we have purchased from Royal Buick. Thank you again, Scott. More

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Scott Abbott was a very competent, patient salesperson. He took his time and explained everything clearly and concisely. Would do business with him again. He took his time and explained everything clearly and concisely. Would do business with him again. More

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This was the easiest buying experience ever! We truly were treated like Royalty at Royal GMC. Our salesman, Scott Abbott, took great care of us and made sure every question we had was answered We truly were treated like Royalty at Royal GMC. Our salesman, Scott Abbott, took great care of us and made sure every question we had was answered before we left. He was THE BEST! More

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Scott about is outstanding awesome person. I am very happy with the service he gave me. Scott was on top of the whole process and went to extra effort to help me get my new truck. Scott about I am very happy with the service he gave me. Scott was on top of the whole process and went to extra effort to help me get my new truck. Scott about even cam in to work on his own personal days off to bring my truck to my house. Thank you Scott More

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Smooth process. Scott worked hard to find the exact car we wanted and was successful! A very pleasant experience. So far so good with the car. Great features! Very s Scott worked hard to find the exact car we wanted and was successful! A very pleasant experience. So far so good with the car. Great features! Very safety oriented. More

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This is our sixth Cadillac from Royal. Would not consider shopping anywhere else. Charles Kincaid was a delight to deal with and made the entire transition to our new car seamless ans enjo Would not consider shopping anywhere else. Charles Kincaid was a delight to deal with and made the entire transition to our new car seamless ans enjoyable. More

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I spoke with Scott several times over a period of about 3 days regarding our situation and the need to get back into a practical family vehicle. We had recently purchased a new car that just wasn't working f days regarding our situation and the need to get back into a practical family vehicle. We had recently purchased a new car that just wasn't working for us and the loan was still in the first year. Scott worked diligently to find the right deal for us and responded quickly to all my calls and texts. Even on his time off. After several options, test drives, pictures, texts and phone calls. Scott performed a financing miracle for us and got us into a loan and agreement that is better than we had with the other car. We absolutely love our new 2022 Terrain and are extremely happy with the loan and protection we have on our new vehicle. I spent most of the day with Scott and we got to know each other a lot. I found Scott to be a very honest and genuine person who genuinely cares about the quality of his work and the folks that sit down to work with him. He even made sure that my wife was included and aware of every detail of the purchase along the way while she was at work. We drove the car to my wifes work so she could see it for herself and test it out. It is his attention to details and going the extra mile that really makes you feel like you got the best customer service there is, and we certainly did with Scott. He even installed my daughters car seat for me in the new vehicle and switched plates so i could finish other things and pick up my family on time. He is not your average or typical car salesman. He is a master at his craft. Thank you so much for your time, your patience and hard work Scott. We are very satisfied customers and look forward to working with you and Royal in the future. More

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Scott was great to work with! He made sure we were well taken care of and he treated us with respect, especially after hearing about our bad experience with another dealership in town. Because of Scott we taken care of and he treated us with respect, especially after hearing about our bad experience with another dealership in town. Because of Scott we will be returning to Royal to buy future vehicles and the rest of our family will be referred to him and the dealership for their vehicle needs. Thank you again Scott, love the truck!!! More

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Outstanding service. Stopped to look at a SUV and ended up leaving with a new SUV. Main reason besides I really like the Envision ST was the way I was treated. Scott was very professional and really cared up leaving with a new SUV. Main reason besides I really like the Envision ST was the way I was treated. Scott was very professional and really cared about my vision of what we needed. Great Job Scott! More

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