

Scott Bateman
Service Advisor
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
135 Reviews
Write a Review135 Reviews of Scott Bateman
July 26, 2025
Beautiful dealership with friendly service was great service. Wish it was closer to my home. service. Wish it was closer to my home. More
Other Employees Tagged: Frankie Devita, Scott Cruver, Omar Martinez, Orlando Casale
July 18, 2025
The dealership did an amazing job of taking care of of a prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much More
Other Employees Tagged: Alix Grubbs, Sam Sierra, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster, Scott Cruver, Omar Martinez, Orlando Casale
July 09, 2025
Second car in the family to be serviced recently. Both experiences were top notch. Everything from scheduling to pick up was first rate. Communication was the key. Both experiences were top notch. Everything from scheduling to pick up was first rate. Communication was the key. More
July 05, 2025
From initial phone call for repair to pick up, Scott and company were incredible. Scott kept me informed and really went out of his way to provide superior customer service! company were incredible. Scott kept me informed and really went out of his way to provide superior customer service! More
June 21, 2025
Had an unsolved issue on my car, tried twice at an other dealership. Scott took my car, solved the issue in a couple of hours. Even had a loaner for the few hours my car was in ! + Scott was very clear in t dealership. Scott took my car, solved the issue in a couple of hours. Even had a loaner for the few hours my car was in ! + Scott was very clear in technical explanations about what was wrong with my car, and patient. More
Other Employees Tagged: Victor Parra Vazquez
June 07, 2025
Wow, I wasn't able to take a nap after service representative Scott coming to the rescue. I had 6 days to A1 service. This location was able to let me come by in 45 mintues when my car said, go to representative Scott coming to the rescue. I had 6 days to A1 service. This location was able to let me come by in 45 mintues when my car said, go to the dealer. I was like thank you God! when you told me to call the dealer. The service appt time has improved. I couldn't believe I was getting out of the service area and sitting in my car in split time. I was tired and needed a nap but rather take one at home rather than the dealer. Thank you, Scott for great service response time. More


