Scott Boudreau
Scott Boudreau at North End Mazda

Scott Boudreau | Page 6

Parts Manager

North End Mazda

747 Chase Rd
Lunenburg, MA 01462

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4.9
94 Reviews
4.9

94 Reviews

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94 Reviews of Scott Boudreau

July 16, 2021

Dealership Rating
Employee Rating

The entire North End team was phenomenal. Thank you Jason Cote, Scott Arciprete, Collette Marceau, Sean Quirk, Brian Johnston, and Mark Atkinson for all your help. I will continue to send my families and fri More

by MartinB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Cote, Mark Atkinson, Collette Marceau, Scott Arciprete , Bryan Johnston, Anthony Spagnuolo, Sean Quirk,

March 13, 2021

Dealership Rating
Employee Rating

I would recommend North End! Their sales and service are both great. Their staff is friendly and helpful. They also are very good on pricing. More

by george.small
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Atkinson , Anthony Spagnuolo

March 09, 2021

Dealership Rating
Employee Rating

Upon returning back to the dealership my mirror was repaired properly. They did resolve the issue and provided a courtesy oil change and car wash despite wasting a bunch of my time driving back. More

by ANETA.NADOLINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Spagnuolo

March 05, 2021

Dealership Rating
Employee Rating

Excellent service! Every step of the way was organize courteous and fast. It went smooth and easy without any issues. North End Mazda is awesome! More

by lourdesg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Shepard

March 05, 2021

Dealership Rating
Employee Rating

Car was not ready when promised and bill was slightly higher than original quote. Service hours seemed a bit high also for part being replaced. More

by CHRISHUNTINGTON0
Price
Recommend Dealer
No
Mar 16, 2021

North End Mazda responded

Hello Chris, Thank you for taking the time to tell us about your experience here at North End. It is customers like you that help us improve the way we can do business. I went into your records and was able to find the visit you are speaking about. I see that we offered you an estimate for the repair, and that you paid less than that estimate when you picked up. I think I may be missing a part of what happened here, and I would love the chance to rectify it. I am here to help in any way that I can and would like the opportunity to help make this right for you. My direct line is 978.785.5102. Sincerely, Jason Cote General Manager

Mar 09, 2021

North End Mazda responded

Hello Chris, Thank you for taking the time to tell us about your experience here at North End. It is customers like you that help us improve the way we can do business. I went into your records and was able to find the visit you are speaking about. I see that we offered you an estimate of $250 for the repair, and that you paid less than that when you picked up. I think I may be missing a part of what happened here, and I would love the chance to rectify it. I am here to help in any way that I can and would like the opportunity to help make this right for you. My direct line is 978.785.5102. Sincerely, Jason Cote General Manager

March 03, 2021

Dealership Rating
Employee Rating

I always have friendly prompt service at North End Mazda. I usually deal with Scott when I come in and he always relays any concerns I have and keeps me updated in the process. More

by HKOWALSKI2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Spagnuolo

March 01, 2021

Dealership Rating
Employee Rating

I went in to have my lights serviced for a recall. 1 1/2 hrs into the process of waiting at the dealership, they told me that they didn't have the correct parts and I would need to come back. This would hav More

by BESTCELTICSFAN
Recommend Dealer
No
Mar 09, 2021

North End Mazda responded

Hello, My name is Jason Cote, and I am the General Manager here at North End Mazda. I am reaching out to you to offer a time for us to talk about your experience. I do not like hearing about how your time spent here was wasted, and I would love the opportunity to discuss it with you, and help make it right. I appreciate you taking the time out of your day to let us know how we did, and it is people like you that help me make improvements. My direct line is 978.785.5102, and I look forward to hearing from you! Sincerely, Jason Cote General Manager

February 23, 2021

Dealership Rating
Employee Rating

Always a treat dealing with the team over at North End Mazda. The service department and the parts department have really been helpful whenever I go there. Keep it up! More

by TONYSCI4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Shepard, Anthony Spagnuolo

February 11, 2021

Dealership Rating
Employee Rating

The best experience I have ever had with servicing my car. They treat you will respect and no hassle. I really appreciate the customer service. More

by BILLPURNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Newton, Zach Shepard

February 11, 2021

Dealership Rating
Employee Rating

Very good service. explained exactly what I needed, and even provided a video of work done. I would definitely recommend this dealership to all of my friends. More

by UpYours
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Newton

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