Scott Brooks
Scott Brooks at BMW of Fort Wayne

Scott Brooks | Page 12

General Sales Manager

BMW of Fort Wayne

715 Grand National Drive
Fort Wayne, IN 46804

4.9
142 Reviews
4.9

142 Reviews

Write a Review

142 Reviews of Scott Brooks

September 01, 2021

Dealership Rating

Very professional staff and great buying experience. All questions, including out-of-state purchase, were promptly answered. Order changes were promptly executed and build status was communicated. More

by jsmith8242
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cramer

Sep 01, 2021

BMW of Fort Wayne responded

Thank you for trusting Mike and Scott with your out of state purchase! We understand how difficult that may be at times, and are thankful you gave us the opportunity to help!

August 24, 2021

Dealership Rating
Employee Rating

Quick easy and fairThe quick red fox jumped over the Quick easy and fair The quick red fox jumped over the lazy brown dog The quick red fox jumped over the lazy brown dog The quick red fox jumpe More

by btoothaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Uniejewski, Sarah Garvin

Aug 25, 2021

BMW of Fort Wayne responded

Thank you for your review! We are so glad Mike, Scott, and Sarah were able to help you with your new vehicle! If you have additional questions, let us know!

August 18, 2021

Dealership Rating

Our third new X3 purchased in Fort Wayne and always get a fair deal. All the employees of BMW Fort Wayne are friendly and knowledgeable More

by ekfrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Uniejewski

Aug 18, 2021

BMW of Fort Wayne responded

Thank you for letting Mike and Scott help you with a new X3, and thank you for your repeat business! If you have any follow up questions regarding your new vehicle, please give us a call!

August 18, 2021

Dealership Rating
Employee Rating

Wonderful staff and excellent timely services , clean location. I like the car wash option. It’s a nice additional incentive, keep it up. I will highly recommend More

by vneelati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Libby Somers, Sarah Garvin

Aug 18, 2021

BMW of Fort Wayne responded

Thank you for your kind words! It is extremely important to us to keep up with customer service, and we appreciate any feedback we receive! If you have any additional questions, please let us know!

August 16, 2021

Dealership Rating
Employee Rating

BMW of Fort Wayne was an excellent place to work with and I felt like they treated me like family! More

by Intoa9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Uniejewski, Libby Somers, Mike Cramer, Jaylon Daniels , James Tippmann, Brandon Fugate

Aug 17, 2021

BMW of Fort Wayne responded

We are so happy we were able to meet your expectations! Customer service is extremely important, so please let us know if we can help in any other way!

August 08, 2021

Dealership Rating
Employee Rating

Jaylon, Caleb and Scott were absolutely Amazing to work with and I would highly recommend them More

by Lbull0307
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Daniels , Caleb Bireley

Aug 17, 2021

BMW of Fort Wayne responded

Thank you for letting us help you with your new vehicle! Customer service is one of our top priorities, and we are so glad Caleb, Scott, and Jaylon were able to meet your expectations!

August 04, 2021

Dealership Rating
Employee Rating

Service appointment was fineThe quote to fix a 3 inch Service appointment was fine The quote to fix a 3 inch scratch on my right bumper was excessive of over $1000. I didn't need a new bumper! I would n More

by JAWFIXER1405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Uniejewski

Aug 04, 2021

BMW of Fort Wayne responded

Thank you for your feedback regarding your recent service visit! Unfortunately, we don't have the ability to fix body damage here at our dealership. We did deliver a quote from the body shop. If you would like us to have someone from the body shop contact you regarding the quote, we would be happy to do so! You can call our service department and we can give them your information or you can call them directly at (260) 434-4957.

August 02, 2021

Dealership Rating
Employee Rating

They exceeded my expectations in finding the vehicle I was looking for, making the process fun and memorable, and helping to set my cars options specifically for my needs. More

by Chirodoctor
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Daniels

July 28, 2021

Dealership Rating
Employee Rating

Awesome job, no hard sell. Friendly during the drive. Good recommendation for local lunch. It could not have been a better experience. I would visit this dealer again More

by Surf Saint Joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Daniels

Jul 29, 2021

BMW of Fort Wayne responded

Thank you for your feedback! We are happy Jaylon and Scott were able to get you into the right vehicle. Please let us know if we can help in any other way!

July 22, 2021

Dealership Rating
Employee Rating

Jaylon was a terrific client manager and even drove my new BMW 2 hrs to my doorstep with a big red bow! Could not be happier with my new vehicle and very pleased by the level of service Jaylon and the tea More

by Happy New BMW owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Daniels

Jul 23, 2021

BMW of Fort Wayne responded

Thank you so much for your kind words! We are so glad Jaylon was able to go above and beyond for you. Let us know if there is anything else we can do to help!

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