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Scott Burk
Scott Burk at Klaben Ford Lincoln of Warren

Scott Burk | Page 18

Service Manager

Klaben Ford Lincoln of Warren

3853 Youngstown Rd.
Warren, OH 44484

Contact Me
4.7
448 Reviews

Scott Burk Klaben Ford Lincoln of Warren sburk@klaben.com (330)369-4444 X170 Visit Us at www.klaben.com The Klaben Automotive Group’s mission is to be a premier automotive enterprise, driven by the customer, committed to excellence, and providing value to our customers, team members, partners and communities.

Dealership Experience

16 yrs, 6 mos

Industry Experience

16 yrs, 6 mos

Languages Spoken

English English

4.7

448 Reviews

Write a Review

448 Reviews of Scott Burk

December 13, 2021

Dealership Rating
Employee Rating

Service was fast and efficient and I look forward to dealing with them again in the future More

by kathleendean2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Cupp, John Repula

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Dec 15, 2021

Klaben Ford Lincoln of Warren responded

Hi, your satisfaction is our top priority. Please let us know if there is ever anything else we can do for you! Safe travels!

December 09, 2021

Dealership Rating
Employee Rating

I have been dealing with this dealer ship for years. They give me good service on my vehicle. I have brought over five cars from them. I tell everyone about them the nice way they treat their customers. More

by JCSR456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Nick Papantonakis, Michael Klaben Jr , Bill Basista, John Renier

Print
Dec 09, 2021

Klaben Ford Lincoln of Warren responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Dec 09, 2021

JCSR456 responded

Keep up the good work

November 29, 2021

Dealership Rating
Employee Rating

I always get good service. I have complete confidence in the service dept. They are up to date on recalls More

by SMWILLIAM7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 30, 2021

Klaben Ford Lincoln of Warren responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2021

Dealership Rating
Employee Rating

It was easy to set up an appointment on line. When I arrived, service person was prompt in asking why I was there. They completed the oil change and tire rotation quickly. Overall a very good experie More

by NOREEN TURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 19, 2021

Klaben Ford Lincoln of Warren responded

Hi Noreen, thank you for your wonderful response to the quality of service our Staff provides! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

November 08, 2021

Dealership Rating
Employee Rating

The service staff was very polite, thorough, concerned about myself and my auto, kudos to all. More

by nagud44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Renier

Print
Nov 09, 2021

Klaben Ford Lincoln of Warren responded

Hello, thank you for your wonderful response to the quality of service our staff provides! We hope you continue to choose Klaben Ford of Warren for all your vehicle needs! Have a great day!

November 05, 2021

Dealership Rating
Employee Rating

All the service people are excellent and pretty courteous and would recommend it and truck was nice and clean at pickup More

by parteeguy165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Johnson, Albert Collins , John Renier, Ben Williams

Print
Nov 07, 2021

Klaben Ford Lincoln of Warren responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

October 24, 2021

Dealership Rating
Employee Rating

Took my car in for an oil change. It was quick. About 35 minutes. They also washed my car. More

by BT0400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Oct 26, 2021

Klaben Ford Lincoln of Warren responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

October 21, 2021

Dealership Rating
Employee Rating

Excellent service completed in a timely manner. Car was also washed and work was completed. More

by Millie/BobbiJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Renier

Print
Oct 22, 2021

Klaben Ford Lincoln of Warren responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

Oct 22, 2021

Millie/BobbiJo responded

mlawler@neo.rr.com

October 19, 2021

Dealership Rating
Employee Rating

Of the three things the car went in for two of the things were not fixed More

by bshoov4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Albert Collins

Print
Oct 26, 2021

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to respond. Your candid feedback is a valuable tool used to improve our processes. I apologize your vehicle was returned without all the issues corrected. We recognize it is frustrating and inconvenient when you have to be without your vehicle a second time for something that should have been completed in one visit. Per our phone conversation, we ordered the necessary part to replace the component you addressed. We will install that part and perform the other procedures necessary to resolve your concerns. Please call me at your convenience to schedule a mutually agreeable time to take care of these remaining issues. Again, we apologize for the inconvenience. Mike Klaben Sr. (330)369-4444 Ext. 112

October 04, 2021

Dealership Rating
Employee Rating

Friendly and good service but trying to get an oil change on first come first serve basis is a pain. Should make appointments. More

by Mary James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Renier

Print
Oct 06, 2021

Klaben Ford Lincoln of Warren responded

Hi Mary, your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

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