Scott Burk | Page 43

Service Dept. Great service. Scott the service manager was super. Scott kept me updated on the repair status. My vehicle was returned cleaned and ready to go. Great service. Scott the service manager was super. Scott kept me updated on the repair status. My vehicle was returned cleaned and ready to go. More

by Local Farmer Verified Customer Verified Customer

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Oil change They did a quick and thorough job the staff is always nice. I'm not happy about the time I have to wait for my part to come in for my radio but that's They did a quick and thorough job the staff is always nice. I'm not happy about the time I have to wait for my part to come in for my radio but that's not the service guys fault More

by BAB7229 Verified Customer Verified Customer

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They do good work I have been using Klaben service for a couple of years. The service is always great and I get through quickly. We take both of our cars to Klaben serv I have been using Klaben service for a couple of years. The service is always great and I get through quickly. We take both of our cars to Klaben service. More

by melmilliron Verified Customer Verified Customer

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PURCHASED 4 TIRES FOR OUR VEHICLE Quick and efficient service. Ordered tires on Saturday and tires were installed 2 days later on Monday. Service advisor made us aware of 2 rebates o Quick and efficient service. Ordered tires on Saturday and tires were installed 2 days later on Monday. Service advisor made us aware of 2 rebates on our purchase, also. We have used Klaben as our service location for the past 8 years and have been very pleased. More

by ANGELRRT7 Verified Customer Verified Customer

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service great service best place to go the people couldnt be better i have always brought there and i have always had my cars and trucks serviced there great service best place to go the people couldnt be better i have always brought there and i have always had my cars and trucks serviced there More

by NDOMINIC Verified Customer Verified Customer

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Brought new 2017 escape First off John our salesman was excellent. I went in told him exactly what we wanted and he found it for us. He worked with us on our pricing and got First off John our salesman was excellent. I went in told him exactly what we wanted and he found it for us. He worked with us on our pricing and got us exactly what we wanted. Mike Kalben came over and thanked is for purchase. At that time I told him his people and especially his service department is what brought me back to him. The day of pick up Jim Valskey could not have more helpful and professional. He took time to go over everything thing with is he was excellent! Now let's talk finance Nick was excellent explain everything we signed, explained extended warranty and we already spoke with him on our next purchase. Mr. Kalben John, Jim and Nick are all excellent employees. The last escape we bought there was 100% serviced at you dealership and they too are excellent. Mr. Kalben it really meant something to my wife and I that you took the time to come thank us personally for our purchase. Your team has earned our business and I will always come to your dealership first when going to buy Thanks Andrew Patrick More

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EXCELLENT SERVICE It was a great experience dealing with service tech Scott Burk. Since leasing our 2016 MKX in March we have had several issues with our vehicle and It was a great experience dealing with service tech Scott Burk. Since leasing our 2016 MKX in March we have had several issues with our vehicle and Scott has been very professional and friendly in addressing the repairs. All issues were taken care of the promptly. More

by drcferro Verified Customer Verified Customer

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Excellent service Once again very pleased. I've been using the warren shop for everything for about 5 years. Very pleased. Finished in a timely manor, polite friendly s Once again very pleased. I've been using the warren shop for everything for about 5 years. Very pleased. Finished in a timely manor, polite friendly staff, and always get great service More

by SOPKO0041 Verified Customer Verified Customer

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Great fast and friendly service. This I a very clean and welcoming dealership. The service is great and fast. When buying my car the experience was also good. I did not feel pressu This I a very clean and welcoming dealership. The service is great and fast. When buying my car the experience was also good. I did not feel pressured at all into buying anything else. They are honest and friendly. More

by MPUP411 Verified Customer Verified Customer

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Very disappointed in the outcome. Brought my car in for two minor annoyances. Cooled seats weren't cooling...and Shaker radio volume was terrible...too low. Both conditions were sa Brought my car in for two minor annoyances. Cooled seats weren't cooling...and Shaker radio volume was terrible...too low. Both conditions were said to be "within normal operating conditions" of the system. In other words...they are broke from the Factory...and you're out of luck. Was disappointed that no one could figure out why they operated badly. If I knew this when I purchased the car...I would not have wasted my money and ordered these two very expensive options. Service guys were friendly..but not very helpful. More

by ABC123 Verified Customer Verified Customer

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