Jeff Mundell

Everyone at Klaben Ford/ Lincoln is fantastic from Sales to Management to Service. We would not go anywhere else when looking for a vehicle. Service for my Bronco was excellent when the oil needed changed to Management to Service. We would not go anywhere else when looking for a vehicle. Service for my Bronco was excellent when the oil needed changed, recall & the works. Mohammad was very respectful & helpful. More

by webber4sure Verified Customer Verified Customer

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Sales service and everything about this dealership is above par! Every department and every part of purchasing and service of my vehicle is done top notch and I always feel important no matter whether I above par! Every department and every part of purchasing and service of my vehicle is done top notch and I always feel important no matter whether I was purchasing a Ford Escape or a Lincoln SUV always treated well. More

by smn3 Verified Customer Verified Customer

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Jeff is the best. I only go through Jeff for all my work. He is not just an employee but an honest guy that you can trust that is passionate about cars. Kept us up I only go through Jeff for all my work. He is not just an employee but an honest guy that you can trust that is passionate about cars. Kept us up to date with information and status of progress as the repairs were completed. More

by MUNDELL50 Verified Customer Verified Customer

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I am long overdue in writing this review for Klaben Lincoln of Warren Service Department and Body Shop. June 2025: I had a “Check Engine” light issue to deal with. Niall McGee in the Service Departm Lincoln of Warren Service Department and Body Shop. June 2025: I had a “Check Engine” light issue to deal with. Niall McGee in the Service Department was super friendly, efficient, and professional (as he has consistently been in the past) in getting me scheduled for the needed service (which included a special replacement part) and getting the situation resolved very quickly (all within 24 hours of my initial contact about the issue). Thank you, Niall. July & August 2025: Klaben Lincoln of Warren Body Shop was very quick in resolving a safety recall (affecting my vehicle) issued by Ford. In July Jeff Mundell took pictures of the affected area of my car to send to Ford for approval. In August (after the necessary parts came in) they performed the needed work. The folks at the Body Shop were super thorough and very clear in explaining what to expect with the safety recall repair and replacement, rental car procedures, drop-off, pick-up, etc. They had my vehicle ready within 2 business days, saving me time and money (on rental car privately paid insurance). Ford, of course, paid for the rental car cost, itself. A BIG THANKS to the fine people at the Body Shop for their efficiency and great work! More

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Great service! My Escape drives so much better now after the repair and new brakes, thank you! My Escape drives so much better now after the repair and new brakes, thank you! More

by wendy_mu Verified Customer Verified Customer

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Excellent service tech. Efficient . Good customer service. Used these folks for a long time. Thanks Efficient . Good customer service. Used these folks for a long time. Thanks More

by MOZARTGREEN Verified Customer Verified Customer

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always friendly and very helpful. explain what is wrong and let me knkw how it can be fixed. explain what is wrong and let me knkw how it can be fixed. More

by KLAMONT1970 Verified Customer Verified Customer

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This review is for KLABEN AUTO BODY not the dealership. Poor communication! They confused the names and numbers on the account several times. The receptionist, I can't recall her name (I believe it began w Poor communication! They confused the names and numbers on the account several times. The receptionist, I can't recall her name (I believe it began with the letter "B") was NOT friendly at all, borderline rude on the phone and in person. The staff called me once left a vm to tell me my car was ready (this was on a Friday), I never received the vm, until Tuesday at 450 pm. The staff never bothered to call me back ALL-day Monday, ALL day Tuesday. Those were additional days for a rental. One would think if you called someone on a Friday and they don't call you right back or at least by Monday to pick up THEIR car, a place of service would call the customer back and make sure they received the message! Jeff himself was kind, and professional. More

by jennifer.clay0 Verified Customer Verified Customer

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Jeff was pretty good. His follow up needs to tightened up his follow up process. Other than that everything was excellent. His follow up needs to tightened up his follow up process. Other than that everything was excellent. More

by kkimberly7673 Verified Customer Verified Customer

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My car looks great. No surprises when I paid my bill (no additional charges), it was completed exactly when he said it would be. That's why I keep coming back to Klabe No surprises when I paid my bill (no additional charges), it was completed exactly when he said it would be. That's why I keep coming back to Klaben. More

by RGAPRESS Verified Customer Verified Customer

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