Scott Ferrara | Page 12

Best Dealership Around! Couldn't find a better dealership to work with! Whether you are buying a car or getting it serviced all the employees are so friendly, helpful and ver Couldn't find a better dealership to work with! Whether you are buying a car or getting it serviced all the employees are so friendly, helpful and very knowledgeable. We recently purchased our 4th car from them and wouldn't go anywhere else! PJ Uva, Chris Febbraio, Andres Cadena, Dan Sexton and Scott Ferrara go above and beyond to make your experience top notch! More

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Excellent service My experiences with Stamford Ford have been excellent. I broke down, they arranged for a tow, took me to work and fixed my car in a timely fashion. My experiences with Stamford Ford have been excellent. I broke down, they arranged for a tow, took me to work and fixed my car in a timely fashion. They are very customer oriented. I would highly recommend them. More

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When it's a Safety Issue...You repair always comes first! Had a electronic safety issue and drove it to Stamford Ford...they took it...listened to my description...found the problem....immediately ordered the Had a electronic safety issue and drove it to Stamford Ford...they took it...listened to my description...found the problem....immediately ordered the part....it was just before my vacation so they then fixed it and stored the car while I was away. No 'come back with an appointment' or anything other than bring it in and we'll find out and fix what's wrong. I've been always happy with the Service and always a full explanation of everything done when I bring my car in for service. More

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The Nicest Dearlership in the WORLD!!!! I have never met a group of people that were the friendliest and most accommodating like the Stamford Ford Lincoln team. I have been a customer for o I have never met a group of people that were the friendliest and most accommodating like the Stamford Ford Lincoln team. I have been a customer for over 10 years!!!! They truly value their customers and their superb customer service just keeps getting better! More

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Best Dealer in the area I take care of several cars for my boss, 6 of which are Fords or Lincolns and I get them all serviced at Stamford Ford. I have a relationship with ev I take care of several cars for my boss, 6 of which are Fords or Lincolns and I get them all serviced at Stamford Ford. I have a relationship with every major dealer from Darien to Greenwich. Stamford Ford lincoln continues to be the best of the bunch, BY FAR! They know me, they know my cars, they know my time is valuable and they treat me as such. When it came time for me to buy a car for myself, I picked Stamford Ford because of the great experience I always get with them. I'm very particular about service and Stamford Ford never dissapoints. EVER! They are great in every way and would recommend them without question above Mercedes, Audi, Lexus, BMW. They are efficient, knowledgeable, friendly and go out of their way continuosly to provide excellent service without gouging or try to take advantage of you. I can't say enough good things about Stamford Ford. And it's not just once. It's ALL THE TIME! I've been dealing with them for almost 9 years and have NEVER had a bad experience! More

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Customers Come First! In this day and age of take a number and get in line it's refreshing to work with the Service Dept at Stamford Ford. Friendly, knowlega In this day and age of take a number and get in line it's refreshing to work with the Service Dept at Stamford Ford. Friendly, knowlegable people who work to make your service visit a positive experience. Can't ask for more than that! More

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Dishonest scam artists who will fleece you for every penny I was lured in by all of the "positive" reviews of this dealership on Google, but in retrospect after reading through all of them closely, I now reali I was lured in by all of the "positive" reviews of this dealership on Google, but in retrospect after reading through all of them closely, I now realize that nearly every positive review was for the SALES department. The picture that Yelp tells seems to be much more close to the truth: a laundry list of folks who took their vehicles to this dealer for service, only to be treated to some of the shadiest, most dishonest practices in the business. This dealership took my car for two weeks (over a week longer than when they promised to be done with the work), did twice as much labor than was asked for (including a "recall" that suspiciously cost a significant amount), and ended up charging $250 in "diagnostic" fees in addition to parts and labor. Bear in mind that I never authorized the additional labor for the "recall": in fact, neither me nor my significant other could even REACH the auto service department when trying to call twice a day for a week straight. When they returned the car (which took over an hour), they delivered it with both the Check Engine light and the Service light on -- both of which were NOT on when the car was delivered to them, and were unrelated to the issue that was actually being looked at. When asked to provide a code before I took possession of my car, they claimed that it was impossible, because none of the employees there knew how to work a code reader, and all of the service technicians supposedly left promptly at 5pm (fifteen minutes earlier) and "locked up the code readers". What a pile of steaming nonsense. These guys are clearly operating outside of the law, directly in violation of Connecticut General Statute Sec. 14-65f which states that "prior to performing any repair work on a motor vehicle, a motor vehicle repair shop shall obtain a written authorization to perform the work, on an invoice signed by the customer, that includes an estimate in writing of the maximum cost to the customer of the parts and labor necessary for the specific job authorized." I'll be contacting my attorney, reporting this to the state, and finding another, more honest auto shop. More

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Excellent Dealership From Sales To Service To Management My wife and I bought a 2010 Ford Focus from Lena Spanuolo and had a great experience. We liked her professionalism and personality & leased a 2013 For My wife and I bought a 2010 Ford Focus from Lena Spanuolo and had a great experience. We liked her professionalism and personality & leased a 2013 Ford Fusion last August. More

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Excellent Customer Service I bought a car today - a Ford Escape - from Barry Pasqualini at Stamford Ford. His help and guidance was excellent and very supportive. Dr. Wisecup I bought a car today - a Ford Escape - from Barry Pasqualini at Stamford Ford. His help and guidance was excellent and very supportive. Dr. Wisecup More

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Easy, Quick, Did only what was asked and a reasonable price Easy to use online to set up service and what I wanted done during service. Waited for auto and all was completed as I asked and reviewed with me befo Easy to use online to set up service and what I wanted done during service. Waited for auto and all was completed as I asked and reviewed with me before and after the service. Friendly and treated like I was a valued customer. More

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