Scott Fyvie | Page 31

buying truck did very good job explaining all the aspects of the sale. would definitely recommend Scott Fyvie. Having my cap painted to match my new truck wasn't did very good job explaining all the aspects of the sale. would definitely recommend Scott Fyvie. Having my cap painted to match my new truck wasn't a problem. . More

by tshark95 Verified Customer Verified Customer

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Amazing Service & Professionalism Awesome response time and fast appointment scheduling. Fantastic at explaining and simplifying their expert car service. Deeply appreciate the respect Awesome response time and fast appointment scheduling. Fantastic at explaining and simplifying their expert car service. Deeply appreciate the respect I was shown and the level of care. More

by JROBINSON13313 Verified Customer Verified Customer

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First service after delivery.very satisfied with the way I was taken care of by the way the service department was run . And how quick the service was completed an after delivery.very satisfied with the way I was taken care of by the way the service department was run . And how quick the service was completed and I was back on my way. More

by WGTOOLMAN Verified Customer Verified Customer

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Continued satisfaction This is our fifth vehicle purchased or leased. We have had the same sales person, Scott Fyvie. He has treated nud well and fairly. Anytime we have dea This is our fifth vehicle purchased or leased. We have had the same sales person, Scott Fyvie. He has treated nud well and fairly. Anytime we have dealt with service department they have been courteous and kept us informed as to the status of service being done and letting nid know if anything I'd needed or that service is completed. More

by ROBOMEE828 Verified Customer Verified Customer

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Good service as usual Always good service - hospitable and knowledgeable; accommodating and responsive; recommend this service center and will come again no doubt; we bough Always good service - hospitable and knowledgeable; accommodating and responsive; recommend this service center and will come again no doubt; we bought our car here and have gotten it serviced here - we always appreciate their work More

by D & K Verified Customer Verified Customer

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Disappointing management My sales guy Scott was great! The management was full of miscommunication and lead me to pay $500 more then I should of. This is my second car from th My sales guy Scott was great! The management was full of miscommunication and lead me to pay $500 more then I should of. This is my second car from there and sales is great management is poor. I wish I could say I would recommend my friends and family to the dealer, but I wouldn’t. Scott was a on top of the deal till management got involved and now I’m out $500. Most likely my last car from this dealer. I buy a suv every two years and was looking to build a relationship, but now I’m not More

by jeremy_dickinson Verified Customer Verified Customer

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Communication about the trade in should have ben better. First: The communication between myself and the sales person ( Scott Fyvie) was poor. You guys offered a 1000 dollars for my trade at first. I told Sc First: The communication between myself and the sales person ( Scott Fyvie) was poor. You guys offered a 1000 dollars for my trade at first. I told Scott the GMC (Capital land Motors) offered 3000 for the trade. I mentioned that the truck had a plow I used with it. You guys came back saying that you would give me 2700 for the truck. It was never conveyed to me that you wanted the plow also for the increase because I never mentioned this to GMC. I had sold that plow to a friend. I didn't argue with you guys, I just gave it up. The problem was that I had removed all the electronics just before I brought the truck up to for the trade in. Now I had to go back to my house and bring the plow up in my new truck. Second: The complimentary oil changes. I am allowed two. Cool. Scott told me the first oil change was used when you guys got this truck from enterprise rental. Thats not right. You don't' change the oil on a new truck just before you sell it to a customer and say that's the first one. You get it from the rental company, you change the oil and sell it like it's a new truck leaving the lot for the first time. So I still get 2 oil changes from you guys in my eyes. Third: I'm told to be there at 11;00 for the final sales transaction and the sales guy ( Scott Fyvie) doesn't talk to me for an hour and 15 minutes because he's in the middle of selling a truck to some other guy. he finally came to see me and said he's sorry for the delay. Nice but that doesn't fly with me. Made it better. Now he passes me off to someone else to get the deal finalized. Fourth: The on star service. You need to look at the time it takes for the title to clear from the rental company to your dealership. I guess it's 48 hrs. Mine was sooner. Had a problem getting the on star because of this. Thanks. I have vented. More

by JOEKOKE Verified Customer Verified Customer

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Professional Dealership!! Knowledgeable sales team, courteous employees and a super financial team working their tails off to put you and your loved ones in THEIR vehicles! Ve Knowledgeable sales team, courteous employees and a super financial team working their tails off to put you and your loved ones in THEIR vehicles! Very rewarding results at least 90% of the time I would think. Great organization. More

by Jerry L Verified Customer Verified Customer

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Great service Everyone was so friendly and kind. Despite a very busy day, we were treated with respect and kindness. Scott was an excellent listener and helped us Everyone was so friendly and kind. Despite a very busy day, we were treated with respect and kindness. Scott was an excellent listener and helped us choose a car that was right for us. More

by Shannon L Verified Customer Verified Customer

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Holes in the tail lights We told them that my trucks tail lights had mud getting caught up in them because of the way that the housing was put on previously. They got me new t We told them that my trucks tail lights had mud getting caught up in them because of the way that the housing was put on previously. They got me new tail lights and replaced them in no time More

by MHULBERT25 Verified Customer Verified Customer

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