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Scott Gately
616 Reviews
Having grown up in North Jersey, I went off to college and completed my Business Management Degree in 2006 from Lock Haven University. My upbringing has given me a natural ability to connect with our customers, especially those who share a passion for BMWs. My objective is to make the entire process enjoyable, ensuring that it is not only a pleasant buying experience but also an exceptional ownership journey. By eliminating any sense of typical car buying, I strive to create an atmosphere where purchasing a BMW is fun and leaves a lasting impression. This role allows me to be rewarded for my hard work while still having quality time with my family. Unlike Managing Enterprise Rental locations, where I often encountered people on their worst days, this position offers the opposite: clients visit me because they genuinely desire a BMW, making it a truly great day for them, and me!
Read moreDealership Experience
15 yrs, 9 mos
Industry Experience
15 yrs, 9 mos
Specialties & Trainings
BMW Profile in Achievement Recipient Platinum 2024
BMW Victory Lap National Recipient 2024
BMW Profiles in Achievement Recipient Platinum 2023
BMW Profiles in Achievement Recipient Gold 2018
BMW Profiles in Achievement Recipient Silver 2017
BMW Profiles in Achievement Recipient Gold 2016
BMW Profiles in Achievement Recipient Bronze 2015
BMW Profiles in Achievement Recipient Gold 2014
BMW Profiles in Achievement Recipient Silver 2013
BMW Profiles in Achievement Recipient Silver 2012
BMW Profiles in Achievement Recipient Platinum 2022
BMW Profiles in Achievement Recipient Gold 2020
BMW Profiles in Achievement Recipient Gold 2019
BMW Profiles in Achievement Recipient Platinum 2021
616 Reviews
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616 Reviews of Scott Gately
June 21, 2025
Scott Gately is an amazing person to work with! He’s diligent and makes sure all your questions are answered before the sale! He’s diligent and makes sure all your questions are answered before the sale! More
by Sidharth Manne
Verified CustomerOther Employees Tagged: Jayson Kirk
June 20, 2025
I purchased a BMW E91 from BMW of West Chester with a dealer warranty, clean CarFax, and multiple dealer inspection reports—all claiming it was a reliable, well-maintained vehicle. I also worked there as dealer warranty, clean CarFax, and multiple dealer inspection reports—all claiming it was a reliable, well-maintained vehicle. I also worked there as a BMW Genius, so I trusted the process. Only after taking it home did it show serious drivability issues—vibrations during acceleration and a check engine light. The service department dismissed it, said “nothing’s wrong with the transmission,” and quoted me for an unrelated oxygen sensor. They changed the transfer case fluid and told me to drive it for 1,000 more miles. The issues continued, and after the warranty expired, I was suddenly told the car had “failing catalytic converters”, a “faulty torque converter”, and a “failing transmission”. When I asked for help earlier (while it was still under warranty), one manager said, “And you want me to pay for it?” I followed all maintenance protocols, asked all the right questions, and trusted the brand. Yet I was misled and left with a car I couldn’t use in the end. I wouldn’t recommend buying or servicing at this dealership. More
by Pendelton
Other Employees Tagged: Kevin Mahoney, Jay Miller, Justice Mogano, Dan Stangl, Bill Cosenza, Joseph Fritz, Heather Deritis, John Vickery, Rachel D'Asaro
June 08, 2025
Scott and his team are really great to work with . Very prompt professional transparent . I have never had a more thorough delivery experience. I look forward to the future . Very prompt professional transparent . I have never had a more thorough delivery experience. I look forward to the future . More
by turbos7903
June 07, 2025
My first purchase from West Chester and was very pleased. Staff was friendly, knowledgeable and smooth vehicle purchase. Staff was friendly, knowledgeable and smooth vehicle purchase. More
by joeali
Other Employees Tagged: Wilmer Rodriguez
June 02, 2025
Joe Izzi is one of the most attendant service advisors I’ve ever had. He goes out of his way to make sure he communicates the problem and what was done about it. He always seems fair and the prices that a I’ve ever had. He goes out of his way to make sure he communicates the problem and what was done about it. He always seems fair and the prices that are charged. More
by troutdr38
Other Employees Tagged: Joe Izzi
June 02, 2025
Very accommodating and willing to share insights to achieve the optimal build for our needs. The buying process was simple and clear communication was had to ensure it went smooth. achieve the optimal build for our needs. The buying process was simple and clear communication was had to ensure it went smooth. More
by jazone17
Other Employees Tagged: Nick Capparelli, Christian Lopez
May 29, 2025
The dealership is customer-centered. Well informed about the product they represent. The service department has an excellent track record. Well informed about the product they represent. The service department has an excellent track record. More
by semartin
Other Employees Tagged: Frank Adinolfi, Chad Carey
May 28, 2025
Fantastic experience! !! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience !! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience More
by Nick@iupllc.com
May 20, 2025
Scott was very knowledgeable, responsive and easy to work with. The whole office made the process very straightforward and everyone I met was genuine. Highly recommend! with. The whole office made the process very straightforward and everyone I met was genuine. Highly recommend! More
by Egyory
Other Employees Tagged: Nick Capparelli
May 17, 2025
Truly a dream car buying experience! Scott made my BMW purchase smooth, exciting, and genuinely enjoyable. His attention to detail, knowledge, and no-pressure approach made the proces Scott made my BMW purchase smooth, exciting, and genuinely enjoyable. His attention to detail, knowledge, and no-pressure approach made the process feel personal and professional. From the test drive to the final delivery, everything was handled with care. Highly recommend working with Scott if you’re looking for a luxury experience to match a luxury vehicle. Thanks again for helping me drive off in my dream car! — Dhruv Patel More
by Dhruveshpatel
