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Scott Kelly
Scott Kelly at Palm Chevrolet

Scott Kelly

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.6
223 Reviews
4.6

223 Reviews

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223 Reviews of Scott Kelly

September 28, 2025

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Employee Rating

Appreciate the timely repair of my car while I was out of town. Communicated well with us. More

by brianphoey
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Recommend Dealer
Yes
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Sep 28, 2025

Palm Chevrolet responded

Thank you for your wonderful review, Brian! I'm glad to hear that you appreciated the timely repair of your car and our communication while you were out of town. At Palm Chevrolet, we strive to provide excellent service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

September 27, 2025

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Employee Rating

Scott was excellent. He guided me through the various options and helped me get the best possible price. Service was done expediently and completely. More

by jgall.ocala
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Service Communication
Recommend Dealer
Yes
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Sep 28, 2025

Palm Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear that Scott provided you with excellent service and guided you through your options effectively at Palm Chevrolet. It's great to know you found the best price and that your service was completed quickly. We look forward to seeing you again for your future needs! Sincerely, Wayne Bogle Parts and Service Director

September 27, 2025

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They were unable to complete the repair in a timely manner. They were unable to review my truck the day of my appointment, thus I had to wait until the next day. More

by CAROLYNMANOOGIAN
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Recommend Dealer
No
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Sep 28, 2025

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand the importance of timely service and appreciate your feedback regarding the delay in reviewing your truck. We strive to meet our customers' expectations and will use your input to improve. If you have any further concerns or would like to discuss this matter, please feel free to reach out to me directly at Palm Chevrolet. We look forward to serving you better in the future. Sincerely, Wayne Bogle Parts and Service Director

September 25, 2025

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Had an issue on a Monday afternoon involving a thermostat and temp sensor on a 2018 Colorado. Was in the area and stopped by to see Scott. He immediately knew what the problem was and took the car in advisi More

by kaw666
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Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

Palm Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear you had a great experience with Scott at Palm Chevrolet. It's great to know that he was able to quickly diagnose and resolve the issue with your 2018 Colorado. We appreciate your trust in us and look forward to assisting you again in the future! Safe travels! Sincerely, Wayne Bogle Parts and Service Director

September 23, 2025

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My Tech. was informative as to the reason the car had a recall issued for the airbags. The service was prompt and all employees I came into contact with were More

by abbafatherj316
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Recommend Dealer
Yes
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Sep 24, 2025

Palm Chevrolet responded

Thank you for your wonderful feedback! I'm pleased to hear that you had a very good experience at Palm Chevrolet and that our tech was informative regarding the airbag recall. Our team takes pride in providing prompt and respectful service. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

September 22, 2025

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Car was taken care of quicker than expected and price was even better than was initially expected. Overall very pleased. More

by COLORATURA3
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

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Sep 22, 2025

Palm Chevrolet responded

Thank you for your wonderful review! I'm glad to hear that your car was taken care of quicker than expected and that you were pleased with the pricing. At Palm Chevrolet, we strive to exceed our customers' expectations. I appreciate your feedback, and we hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 13, 2025

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Everyone’s nice, pleasant easy to work with do their best to take care of you and make you feel comfortable and to find the proper More

by TURKBOWL
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Recommend Dealer
Yes
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Sep 13, 2025

Palm Chevrolet responded

Thank you so much for your wonderful review! It's great to hear that you found our team at Palm Chevrolet to be nice, pleasant, and dedicated to your comfort. We're here to help you find the perfect vehicle and ensure a great experience every time. We look forward to seeing you again soon! Best, The Palm Chevrolet Team

September 07, 2025

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Unable to fix problem. They said that they hear the noise it’s making and that it shouldn’t be making the noise but they can not find where it’s coming from. Told me to jus More

by ryanyesryan2020
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John McMichael, Dennis Calcaterra, Brandon Maynard, Jason Sanabria, Scott Mills, Mike Gonzalez, IL Park, Franchesca Osorio, Daniel Mullener

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Sep 08, 2025

Palm Chevrolet responded

Thank you for sharing your experience with us, Ryan. I understand your frustration regarding the noise issue with your vehicle. At Palm Chevrolet, we strive to address all concerns thoroughly, and I appreciate your feedback regarding our service team’s response. I encourage you to reach out to us directly so we can further assist. Your satisfaction is important to us, and we want to ensure that your concerns are addressed properly. Thank you again for your input. Sincerely, Wayne Bogle Parts and Service Director

Sep 08, 2025

ryanyesryan2020 responded

I have reached out to you >directly< MULTIPLE times and brought the truck in MULTIPLE times, Only for you to tell me you can not hear the noise.. after I tell you you have to drive it for 20 or so min for it to warm up and then the noise always starts, but yet you tell me you can not hear the noise so I pick the truck up and THEN on my way home 20 min after driving it the noise starts like I said it would. So the last time we brought it in we warmed the truck up so it was making the noise, had a representative from your location get in the truck with me and went for a drive, and guess what, you all acknowledged the noise and after a few days of you having it, came back with- yes we hear it but don’t know what’s wrong so keep driving it until it gets worse then come back. what?! I bought the truck from you guys with a warranty thinking I would be covered, but what a joke the service department is. YOU should reach out to me directly to resolve this! I reached out to you directly already by bringing the truck to you Multiple times ! Sad thing is, this is my fifth Chevy I have bought from your location and your sister location over the years. But now, xxxx the next one will be a doge or ford from a dealership that will take the time to drive the vehicle and figure out what the problem is! Not just “yeah we know there is a problem but can’t figure it out just wait for it to get worse then come back!” What! It’s like I bought this truck from a buy here pay here dealership! But by all means, YOU reach out to ME directly to figure this out, I have already done too much on my end.

September 06, 2025

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Process of making appt on line is easy. Service advisor always makes sure vehicle gets service that is requested. Service manager follows up with any issues to insure complete satisfaction. More

by kaw666
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2025

Palm Chevrolet responded

Thank you for your review! I am happy to hear that you find the online appointment process easy and appreciate the dedication of our service advisor and manager at Palm Chevrolet. Your satisfaction is our priority, and we look forward to serving you again. Sincerely, Wayne Bogle Parts and Service Director

September 06, 2025

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Employee Rating

The problem that have my truck is not resolve it. And they said an excuse that’s I don’t believe More

by MANUEL.ISSHAC
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Service Time
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Recommend Dealer
Yes
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Sep 08, 2025

Palm Chevrolet responded

Thank you for sharing your experience, Manuel. I understand your concerns about the unresolved issue with your truck and the explanation you received. At Palm Chevrolet, we aim to provide clear communication and effective solutions, and your feedback helps us recognize the impact this has had on you. Feel free to connect with us directly. We’re available to review this with you at your convenience. Sincerely, Wayne Bogle Parts and Service Director

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