Scott Kelly

Great team and clear communication. Price was above what I have experienced up north. But would use again. Price was above what I have experienced up north. But would use again. More

by supanick Verified Customer Verified Customer

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Very happy with dealership. Especially ali kassak the service manager. Always very helpful if there's an issue. Only complaint is about jason Samaria. Im sick of is xx mail clai Especially ali kassak the service manager. Always very helpful if there's an issue. Only complaint is about jason Samaria. Im sick of is xx mail claiming " he has a buyer interested in my truck " not the first time I've received such mail. Yea I'm sure there's so many people coming in looking for a 2018 Silverado. Doubt it !!!. And one time when coming in for service soon after I purchased my new corvette in 2023 he sent ne an email saying come and see him , he had a gift for me. I fiqure at hat or shirt maybe? NO just 2 little coaster with palm chevrolet in them that probably cost dealership 25 cents. Obviously just a way to get to talk to me about trading in my truck for new one. I DO JOT APPRECIATE being conned and lied too. Will never do business with Jason sanabria !!! More

by gminnillo58 Verified Customer Verified Customer

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Scott is always very helpful and always delivers on what he promises. He's also very personable and knowledgeable about the vehicles and what is needed to service them. he promises. He's also very personable and knowledgeable about the vehicles and what is needed to service them. More

by COLORATURA3 Verified Customer Verified Customer

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went for an oil change and waited 3 hours. I ased them not to rotate my tires because I recently bought new tires from Palm and they didn't have enough miles to rotate yet.. They rotated the I ased them not to rotate my tires because I recently bought new tires from Palm and they didn't have enough miles to rotate yet.. They rotated the tires anyway. Service takes too long. More

by KRISTIN.L.HARDESTY Verified Customer Verified Customer

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Palm Chevrolet is my first and only choice for maintenance on my vehicle. They are always professional and courteous. maintenance on my vehicle. They are always professional and courteous. More

by MnS Verified Customer Verified Customer

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I made an appointment for a Friday morning only to be contacted the next day to be told that they only perform oil changes on Fridays. This caused some chaos with our household’s schedule that week. If i contacted the next day to be told that they only perform oil changes on Fridays. This caused some chaos with our household’s schedule that week. If it was known ahead of time, we could have planned accordingly. Second, I explained what my issue was. The steering wheel was locking up and I was getting a notification that steering assist was off. I receive a text message informing me that I need to approve a battery change before they would even consider diagnosing my car. No way of explaining that the battery was recently purchased. I approve the service request. And then receive a message that my car is done. They didn’t diagnose the problem because it was assumed that the battery was the issue. Fast forward two weeks, I’m driving on my way home from the Orlando airport with my daughter and my steering wheel locks up. I manage to force the wheel to turn off the highway, first exit and find a gas station to park in. The whole time my steering wheel is locking up, releasing, locking up, releasing. I manage to turn into a gas station, and request road side to tow my car to the nearest Chevy. When I arrived there and I explained how I had gotten a new battery two weeks ago but the issue is persisting, they said that someone should have hooked up a device to see if any codes popped up. He did this with me in front of him, walked me to the computer and showed me that the electric power steering assist motor was overheating, causing it to malfunction. My car is now at a dealership in Orlando waiting’s power steering rack replacement. So, no. I won’t be recommending Palm Chevrolet to anyone. I won’t be coming back, either. I’m incredibly disappointed at myself for not challenging the new battery that your service department required be to approve to get a diagnosis but didn’t receive. I’m also extremely upset that my daughter and I could have gotten into an accident, driving in downtown Orlando traffic. Oh, and apart from the 387.00 bill from Palm Chevrolet, I now have to pay the $1200+ fee for the repairs that I actually needed. More

by natalia.urquiza Verified Customer Verified Customer

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The problem is not fixed and clearly no one could have test driven the car since I got the error message at the first stop light I came to after leaving Palm. I thought it might go like this when I was t test driven the car since I got the error message at the first stop light I came to after leaving Palm. I thought it might go like this when I was told I needed a new battery yet Palm put in a new battery in December After I reminded them of that they said it needed charged. Why would a new battery need charged More

by PATTY.SCHIEFER Verified Customer Verified Customer

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I had my 15,000 maintenance. As usual, everything went very smoothly. Arrived early and maintenance crew performed their tasks in a timely manner. No major issues found. Next reg As usual, everything went very smoothly. Arrived early and maintenance crew performed their tasks in a timely manner. No major issues found. Next regular maintenance is at 20,000 miles. More

by basket522 Verified Customer Verified Customer

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Excellent, easy, fast, Helpful, very good communication as my car was being worked on Great service as my car was being worked on Great service More

by dbossramos Verified Customer Verified Customer

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I have a 2024 100,000 truck with 17 miles and a faulty break sensors and the from breaks had to be replaced and they cut into the rooters when the car told me I had 70% break life on front and back and ha break sensors and the from breaks had to be replaced and they cut into the rooters when the car told me I had 70% break life on front and back and had to pay 1100.00 for what's clearly a warranty issue. The dealer stepped up and worked with GM to get a full refund. Thank you Plam Chevy! More

by JUSTIN Verified Customer Verified Customer

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