Scott Lackey
Scott Lackey at Shields Auto Center
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Scott Lackey | Page 5

Service Advisor

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.7
180 Reviews

I'm an outgoing person with great personality, I enjoy playing and spending time with my wife and kids fishing and boating. When ever I have the free time.

Dealership Experience

10 yrs, 4 mos

Industry Experience

18 yrs, 4 mos

Languages Spoken

English English

4.7

180 Reviews

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180 Reviews of Scott Lackey

April 01, 2022

Dealership Rating
Employee Rating

Listened and very friendly when arriving. Answered all my questions I asked. I was pleased. More

by talr3710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 28, 2022

Dealership Rating
Employee Rating

Customer service is friendly, quick and dependable. They take the stress out of my car care. More

by h.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 28, 2022

Dealership Rating
Employee Rating

Amazing service when I brought my vehicle in for service. A 5 star service appointment! More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 23, 2022

Dealership Rating
Employee Rating

My salesman is always available to answer questions and has gone above and beyond to make sure I’m happy with my truck. More

by snhurbanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder

Mar 30, 2022

Shields Auto Center responded

Your feedback is much appreciated, and we hope to be of help again soon!

March 18, 2022

Dealership Rating
Employee Rating

Real pricey if u need brakes and rotors. Paid 1000 dollars. Could’ve bought new tires for that price More

by tylor.combs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder

March 14, 2022

Dealership Rating
Employee Rating

Rantoul Sheild’s is always helpful and answers all my questions. When I get my oil changed , I very much appreciate them doing a inspection and letting me know what parts may need to be replaced soon. Fo More

by mywestie4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2022

Shields Auto Center responded

Great feedback! We take pride in knowing that our customers are having a great experience. We appreciate your business and your loyalty!

February 28, 2022

Dealership Rating
Employee Rating

Ease of making appointment and professionalism of the adviser when taking van in for service. More

by BROWN661_6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2022

Shields Auto Center responded

Thank you for the feedback! We appreciate you choosing Shields Auto Center for your vehicle's service needs!

February 21, 2022

Dealership Rating
Employee Rating

Friendly staff, great service and the extended warranty was processed after some discussion at the dealership. More

by nplotner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2022

Shields Auto Center responded

We appreciate your feedback. Thank you for choosing Shields Auto Center for your automotive needs!

February 16, 2022

Dealership Rating
Employee Rating

Very thorough, reasonable prices, quick to get an appointment, helpful with all my concerns. Very clean More

by jsjuts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2022

Shields Auto Center responded

Reviews like yours provide encouraging feedback. Thank you for letting us know!

February 08, 2022

Dealership Rating
Employee Rating

They get you in and out very quickly. Car is still clean when it is finished too! More

by tashajo76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith

Feb 22, 2022

Shields Auto Center responded

Thank you for taking the time to notice our staffs efforts in providing a great experience! We appreciate your business and look forward to serving you again in the future!

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