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Scott Lackey
Scott Lackey at Shields Auto Center
Refer Me

Scott Lackey | Page 7

Service Advisor

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

Contact Me
4.7
180 Reviews

I'm an outgoing person with great personality, I enjoy playing and spending time with my wife and kids fishing and boating. When ever I have the free time.

Dealership Experience

10 yrs, 4 mos

Industry Experience

18 yrs, 4 mos

Languages Spoken

English English

4.7

180 Reviews

Write a Review

180 Reviews of Scott Lackey

January 06, 2022

Dealership Rating
Employee Rating

Excellent service and friendly staff. Will have my vehicle serviced here every time. No complaints, love the warranty. More

by slg1985champ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Feb 03, 2022

Shields Auto Center responded

Thank you, this is great feedback!

December 30, 2021

Dealership Rating
Employee Rating

Wonderful staff I would highly recommend shields for all your car or truck needs alway satisfied More

by aviepagel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder

Helpful
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Feb 02, 2022

Shields Auto Center responded

Thank you, Avie! We appreciate your recommendation!

December 17, 2021

Dealership Rating
Employee Rating

There was a long wait to schedule my appointment, but the appointment itself only took about 20 minutes. Polite and professional! More

by kelli3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Feb 02, 2022

Shields Auto Center responded

Kelli, thank you for your feedback. We appreciate your business!

December 13, 2021

Dealership Rating
Employee Rating

U guy’s are awesome! 10 plus!!! I really appreciate u all thank u so much! More

by CINDYSKITTENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder

Helpful
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Feb 02, 2022

Shields Auto Center responded

Thank you, Cindy! We appreciate you, too!

December 11, 2021

Dealership Rating
Employee Rating

Easy to get an appointment time that suits my schedule. Fast service and nice facility More

by p1boen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder

Helpful
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Feb 02, 2022

Shields Auto Center responded

Thank you for your feedback. We are pleased to hear that everything was completed to your satisfaction. We appreciate your business!

December 09, 2021

Dealership Rating
Employee Rating

Great customer service. Makes you feel hometown proud. Takes care of all of your needs. More

by mfoster16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Feb 02, 2022

Shields Auto Center responded

Thank you for supporting us! We wouldn't be here without our wonderful customers, just like you!

December 02, 2021

Dealership Rating
Employee Rating

I love Shields and your salesman Mark Keyes. You are a great asset to Rantoul. More

by theroesslers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Feb 02, 2022

Shields Auto Center responded

We appreciate your kind words. We wouldn't be here without you and our wonderful customers. Thank you!

November 27, 2021

Dealership Rating
Employee Rating

Very efficient and friendly workforce..Very clean facility and friendly and helpful work force..Work completed very professional and timely. More

by hfogal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Scudder

Helpful
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Dec 01, 2021

Shields Auto Center responded

We are very pleased to hear this. Thank you for your feedback!

November 25, 2021

Dealership Rating
Employee Rating

Everyone was extremely friendly and greeted me as I walked in. The service department has really improved their customer service in the past several months. It was an enjoyable experience having an oil More

by jlubben
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Helpful
Report | Print
Nov 29, 2021

Shields Auto Center responded

Thank you! Your review provides encouraging feedback. We appreciate you taking the time to notice those efforts and for leaving such an awesome review!

Nov 29, 2021

jlubben responded

Super Customer Service!! 👏👏👏

November 18, 2021

Dealership Rating
Employee Rating

When some survey company asks me to write 15 words to complete here is my comment: I hate surveys that demand I write 15 words or more. Dear survey company, you get an F More

by no9z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Nov 19, 2021

Shields Auto Center responded

Thank you for your 5-Star ratings and recommending Shields Auto Center. We understand that surveys can be a nuisance, but it does help give our staff special recognition of a job well done or if we have areas of improvement. We appreciate your feedback!

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