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Scott Lupo
388 Reviews
388 Reviews
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388 Reviews of Scott Lupo
July 03, 2021
As a sales professional. I was really impressed with the knowledge Ricky and Kristi brought in describing all the features and benefits into helping me find the best fit car for my needs knowledge Ricky and Kristi brought in describing all the features and benefits into helping me find the best fit car for my needs More
by EZGRAPHS
Verified CustomerOther Employees Tagged: Kristi Feinberg, Ricky Gushi
June 29, 2021
Very nice folks to work with. No run around with anything. Sales person Ricky was great to work with. anything. Sales person Ricky was great to work with. More
by dz1900
Other Employees Tagged: Al Pellizzeri, Ricky Gushi
June 24, 2021
Starting with the good news about our recent Genesis purchase, we love the vehicle including all of the many bells and whistles. We get compliments all the time on how beautiful the car looks; however, purchase, we love the vehicle including all of the many bells and whistles. We get compliments all the time on how beautiful the car looks; however, we had a major customer service issue with Graham Watson, the general manager. He cheated us out of our negotiated deal and changed the agreed upon price by fooling us and then blatantly ignoring us. He even stated that he is “too busy” to respond to our many phone calls, voice mails, emails, and other communications asking him to discuss the matter. There are many people working at Hyundai/Genesis of Orland Park located in Tinley Park, Illinois that were congenial and respectful to us as customers. Every person we spoke with at Family Hyundai including the finance manager, receptionist, other managers and our favorite salesperson assured us Graham was the only one who could rectify the matter. He never responded. He later said he had “too many customers” to get back to us which felt like racism and overt rudeness. When reading some of his other reviews and prior employee feedback, his actions toward us were unjust and seem to be slanted toward a particular kind of customer. The shame is we will be in the market for another new vehicle in about a year but will avoid this dealership because of how poorly Graham treated us. Having an executive management career within the retail industry, as well as a University of Chicago MBA (Master of Business Administration), my professional opinion is that every customer is important and should be treated like family (pun intended). The treatment received from Graham is inexcusable. For this reason alone, I can not in good conscious recommend this dealership to anyone. More
by Esther
Other Employees Tagged: Graham Watson , Larry Edwards, Bob Ross
June 20, 2021
Always the best experience at this dealership from start to finish. This was our 5th purchase from them and have to say, we have been treated great every single time. Can’t ask for better! to finish. This was our 5th purchase from them and have to say, we have been treated great every single time. Can’t ask for better! More
by JENNYJUNO1
Other Employees Tagged: Mayweather Shorter, Al Pellizzeri, Jason Lechowicz
June 16, 2021
Very good serviceOctavien J. was super helpful Very good service Octavien J. was super helpful throughout the purchasing process. He was super nice and patient were my family and I. Thank you. Very good service Octavien J. was super helpful throughout the purchasing process. He was super nice and patient were my family and I. Thank you. More
by riahmc
Other Employees Tagged: Sonata Bartkus
June 12, 2021
Chris Powers and Mark Ott went above and beyond to make sure I was happy with my new car purchase. I highly recommend Family Hyundai. They will continue to be my dealership. sure I was happy with my new car purchase. I highly recommend Family Hyundai. They will continue to be my dealership. More
by Donna D
Other Employees Tagged: Al Pellizzeri , Mark Ott, Joe Panici, Chris Powers, Bob Ross
June 10, 2021
Fantastic service as usual. I have purchased many cars from Family Hyundai!!! And will continue to buy or lease my cars from them!!! Big Thank You!! To Mayweather for making my experience great!! from Family Hyundai!!! And will continue to buy or lease my cars from them!!! Big Thank You!! To Mayweather for making my experience great!! More
by Jstanton83
Other Employees Tagged: Mayweather Shorter, Kristi Feinberg, Al Pellizzeri
June 03, 2021
Excellent service. Skip is my go to guy and has been for Excellent service. Skip is my go to guy and has been for all my new cars. This is my 6th car. He went out of his way to find my car at another deale Excellent service. Skip is my go to guy and has been for all my new cars. This is my 6th car. He went out of his way to find my car at another dealer and even offered to come in on his day off to assist me. More
by JANN6
Other Employees Tagged: Graham Watson, Al Pellizzeri, George "Skip" Hasenjaeger , Tom Salin
May 31, 2021
This is our 4 th car from Family Hyundai the last 2 Jaclyn has been our salesperson and has done a great job for us. Very pleased with this dealership. Jaclyn has been our salesperson and has done a great job for us. Very pleased with this dealership. More
by Fswiech
Other Employees Tagged: Al Pellizzeri, Jaclyn Bobbitt
May 30, 2021
They went to another dealer to get the car I wanted. Found a better finance deal for me then I had already had planed. Great place. Found a better finance deal for me then I had already had planed. Great place. More
by TGPII
Other Employees Tagged: Kristi Feinberg , Kelly Kuckelman
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