Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Scott Mankin

Overview Reviews (551)

Contact Me

View All Employees

< View All Employees

Scott Mankin

Refer Me

Scott Mankin | Page 4

Master Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me

4.6

551 Reviews

Overview Reviews (551)

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

Specialties & Trainings

ASE Master Certified Serrvice Advisor

4.6

551 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Scott Mankin

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

551 Reviews of Scott Mankin

December 09, 2023

Dealership Rating

Employee Rating

Outstanding Customer Service. Everything went well. I am pleased with everything. Everyone was very pleasant Everything went well. I am pleased with everything. Everyone was very pleasant More

by phenomenal_ep

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Warren Haynes, Jeremy Rivera, Sal Kamal, Andre Armani, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Rohan Alexander

Helpful 0

Report | Print

Dec 11, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that you had an outstanding experience with our team at Lexus of Pembroke Pines. Thanks for sharing your satisfaction with us, we appreciate it!

November 28, 2023

Dealership Rating

Employee Rating

My service was great. A very special thank you to Melissa. She made it quick and easy to get my loaner. She also went above and beyond to get the loaner I preferred. My ca A very special thank you to Melissa. She made it quick and easy to get my loaner. She also went above and beyond to get the loaner I preferred. My car is running well and my car was nice and clean when I received it back. 🙃 More

by Mrs.pris123

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

Report | Print

Nov 29, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Melissa provided you with excellent service at Lexus of Pembroke Pines! It's great to see your car is running well and was returned clean. Thanks for the positive feedback, we appreciate it!

November 18, 2023

Dealership Rating

Employee Rating

E x c e le n t n I c e K eep g oing More

by quotes9964

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Warren Haynes, Donna Osborne, Jeremy Rivera, REINALDO ENRIQUE RIVERA RAMOS, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Steve Pastukhov, Zulimar Parra

Helpful 0

Report | Print

Nov 20, 2023 -

Lexus of Pembroke Pines responded

Thank you for taking a moment to leave Lexus of Pembroke Pines a 5-star review!

November 07, 2023

Dealership Rating

Employee Rating

Once upon a time , the car was returned clean and freshly washed. Interiors used to be vacuumed meticulously and all surfaces wiped down or treated . Nowadays car is hastily hosed down and windshield wiped washed. Interiors used to be vacuumed meticulously and all surfaces wiped down or treated . Nowadays car is hastily hosed down and windshield wiped with armourall residue on filthy rags. Interior completely overlooked. More

by KE4LLS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

Report | Print

Nov 07, 2023 -

Lexus of Pembroke Pines responded

We appreciate your feedback and apologize if our service didn't meet the high standards we strive for at Lexus of Pembroke Pines. We'll take this into account to improve our car cleaning process moving forward. Thanks for bringing it to our attention!

November 06, 2023

Dealership Rating

Employee Rating

Lexus gives immediate attention once you pull into the service lane. The service reps are always polite, respectful, and listen to whatever you need to tell them. And although I have never met the service service lane. The service reps are always polite, respectful, and listen to whatever you need to tell them. And although I have never met the service mechanics that have worked on my cars, I have never left Lexus with any issues. I have been a Lexus owner for many years and have enjoyed the ride the whole time! More

by MARYANNAGIORDANO

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

Report | Print

Nov 06, 2023 -

Lexus of Pembroke Pines responded

Maryann, we're delighted to know that you've consistently had great experiences with our service team at Lexus of Pembroke Pines. We appreciate your loyalty and look forward to continuing the journey together!

November 05, 2023

Dealership Rating

Employee Rating

Excellent service, fast and professional. Recommended 100%. Lexus costumer for more than 23 years. Thanks Recommended 100%. Lexus costumer for more than 23 years. Thanks More

by dozo45

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Nov 06, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know you've had an excellent experience with us at Lexus of Pembroke Pines. Thank you for your loyalty over the years and for recommending our service!

November 04, 2023

Dealership Rating

Employee Rating

Excellent service. Showed up without a appointment they had me taken care of no questions asked Showed up without a appointment they had me taken care of no questions asked More

by rossientllc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

Report | Print

Nov 06, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We hope to see you again at Lexus of Pembroke Pines. Safe travels!

October 31, 2023

Dealership Rating

Employee Rating

Lexus of Pembroke Pines treats me as a family member - whatever I need hands-down helps me in every-way possible… down to the service department Andres also down to sales department Richard… whatever I need hands-down helps me in every-way possible… down to the service department Andres also down to sales department Richard… More

by TCIERO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Richard Monivis, Jeremy Rivera, Andre Armani, Gustavo Palacio, Jaime Garcia, Brian Peterson, Raul Najera, Adam Hoglievina, Art Armani

Helpful 0

Report | Print

Nov 01, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that our team at Lexus of Pembroke Pines has made you feel like part of the family. Thanks for recognizing Andres and Richard's efforts!

October 30, 2023

Dealership Rating

Employee Rating

The dealership overall gave me an amazing experience. Great service team, I was in and out with no issues! Great service team, I was in and out with no issues! More

by JSOSA2101

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

Report | Print

Oct 30, 2023 -

Lexus of Pembroke Pines responded

We're delighted you had an amazing experience at Lexus of Pembroke Pines! Thanks for the positive feedback about our service team. We look forward to serving you again!

October 29, 2023

Dealership Rating

Employee Rating

Everything was fine. No concerns. Service went as planned. Typical service from Lexus. Thank you. No concerns. Service went as planned. Typical service from Lexus. Thank you. More

by ROBERTDALONSO

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

Report | Print

Oct 30, 2023 -

Lexus of Pembroke Pines responded

Robert, thank you for the great review. We look forward to helping you with any of your future needs at Lexus of Pembroke Pines!

Get a $150.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.