Scott Rhodes | Page 3
Technician
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
94 Reviews
Write a Review94 Reviews of Scott Rhodes
November 12, 2023
I am not pleased with the fact that I paid, in cash, for 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 4 new Michelin tires and was sent on way (after just passing inspection) with a leaking valve stem. I left shortly after for NJ. I had to stop at 2 shop , as I was told I had dirt on the bead ( paying each time). I stopped x 7 to fill the tire with air.. when I arrived home, the car was brought back to Cortese, where the problem was resolved. I feel my time, money, and frustration should be compensated for with 2 free oil changes and tire rotations. More
Other Employees Tagged: Keith Osier, Patrick Zimmerman, Jack Hawes, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith
August 26, 2023
On time, efficient and convenient. I am handicapped and this service met my needs for auto repair I am handicapped and this service met my needs for auto repair More
Other Employees Tagged: Keith Osier, Patrick Zimmerman, Darren Sneddon, Jack Hawes, Darren Van Orden , Makayla Buscemi, Dave Robinson, Al Rossester, Ed Smith
August 14, 2023
Al greeted me, got me checked in for “the works”, offered coffee as I was waiting and checked me out when Scott finished the service. He even reminded me to use my rewards. Scott even took care of the wipe coffee as I was waiting and checked me out when Scott finished the service. He even reminded me to use my rewards. Scott even took care of the wiper arm recall. Truck was clean, as was the waiting room. They were all polite, professional and friendly. We’ve never had an issue with them in almost 30 years of bringing our vehicles there. More
Other Employees Tagged: Al Rossester
April 21, 2023
been coming here for the last 3 years no one beats their speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any iss speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any issues or underlining problems i did not know about before my service. it’s what keeps me coming back. More
Other Employees Tagged: Keith Osier, Patrick Zimmerman, Jack Hawes, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith
March 21, 2023
All the service work turned out good. Very fast and well done. I’ve always found Cortese’s service the best. Very fast and well done. I’ve always found Cortese’s service the best. More
Other Employees Tagged: Keith Osier, Patrick Zimmerman, Darren Van Orden , Al Rossester
February 06, 2023
Awesome service! Thx you so much! You guys rocked it out for me so hard core! Thx you so much! You guys rocked it out for me so hard core! More
Other Employees Tagged: Keith Osier, Patrick Zimmerman, Jack Hawes, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith
January 30, 2023
My service appointment, was quick and customer service and non customer service employees were friendly. and non customer service employees were friendly. More
Other Employees Tagged: Keith Osier, Patrick Zimmerman, Jack Hawes, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith
January 20, 2023
They had an opportunity to rip me off for additional service and products, but failed to do so. You'll need to talk to them about that. If word gets out that they show signs of personal integrity, they service and products, but failed to do so. You'll need to talk to them about that. If word gets out that they show signs of personal integrity, they could damage the brand. More
Other Employees Tagged: Keith Osier, Patrick Zimmerman, Jack Hawes, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith

