Scott Rhodes | Page 6

Horrible was lied to Told on phone vehicle was complete Horrible was lied to Told on phone vehicle was complete nothing was taken care of terrible Horrible was lied to Told on phone vehicle was complete nothing was taken care of terrible More

by philipdinato Verified Customer Verified Customer

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I Do not even own a Ford. Getting spammed by Cortese Ford. Please lose my contact information Ford. Please lose my contact information More

by 1menace2rite Verified Customer Verified Customer

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Great service dept every time I go I’m treated great and my truck is always fixed and these guys are the best I’ve ever dealt with in 50 years my truck is always fixed and these guys are the best I’ve ever dealt with in 50 years More

by rveltre159 Verified Customer Verified Customer

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Not very happy with your service my truck was in your shop for 9 weeks still not fixed VERY DISAPPOINTED shop for 9 weeks still not fixed VERY DISAPPOINTED More

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Cortese has a very good service department. The 3 service tech’s are always helpful and friendly. The people that work on my truck always do a quality job in an efficient manner. tech’s are always helpful and friendly. The people that work on my truck always do a quality job in an efficient manner. More

by gosman Verified Customer Verified Customer

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Third and final trip to this dealership's service department for a warranty/recall issue with a 2020 Explorer. First time I called ahead and when I got their they told me they would need the vehicle department for a warranty/recall issue with a 2020 Explorer. First time I called ahead and when I got their they told me they would need the vehicle all day so I scheduled an appointment a month in advance. Second time I arrived at 8am and was told that they forgot to order the recall part so I had to reschedule for two weeks later. Third time I stopped in at 8am on my day off but was told there was no courtesy shuttle available to me even though it's listed on their website. Cortese doesn't make loaner cars available to their customers so they told me to either rent a car or just wait all day, assuming they could even get to my car before they closed at 5pm. While none of the service advisors were outright rude to me, to say the service department was either professional or courteous in this situation would be false. More

by bflojg Verified Customer Verified Customer

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I was disappointed that I was charged the higher rate for an oil change than I had been quoted. I had to mention the coupon. an oil change than I had been quoted. I had to mention the coupon. More

by SMPERLET Verified Customer Verified Customer

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Thank you guys , Pat, Darren, Al and all the others at the Service Department for putting up with me and keeping my truck running , really appreciated!!! the Service Department for putting up with me and keeping my truck running , really appreciated!!! More

by cr20 Verified Customer Verified Customer

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As always, Cortese Ford Service Department has performed very well. I would recommend them to anyone. Their quality of work, friendliness and care for their customers needs are the best. very well. I would recommend them to anyone. Their quality of work, friendliness and care for their customers needs are the best. More

by gosman Verified Customer Verified Customer

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My wife and I brought our vehicles in for “the works”. We were in and on our way in a short period of time. The waiting area is clean and comfortable. They offered to take my wife to work if she didn’t We were in and on our way in a short period of time. The waiting area is clean and comfortable. They offered to take my wife to work if she didn’t want to wait! We had the added pleasure of using our Ford Reward points! What more could we ask for? The Cortese staff are great. More

by Donski Verified Customer Verified Customer

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