Scott Rockett
Scott Rockett at Shottenkirk Honda of Huntsville

Scott Rockett | Page 23

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
231 Reviews
4.9

231 Reviews

Write a Review

231 Reviews of Scott Rockett

September 28, 2023

Dealership Rating
Employee Rating

Service department provided excellent customer service! Keith, the shuttle driver, was a very courteous and safe driver. More

by 1ELEGANTDWARF
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith

Sep 29, 2023

Shottenkirk Honda of Huntsville responded

1ELEGANTDWARF, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 28, 2023

Dealership Rating
Employee Rating

So efficient and helpful with all my questions and issues with my van. Scott was also so kind with a rental since my service was an all day and next day repair. I’m always thankful for my service each time! More

by JENFIELDSLACASSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Barbera

Sep 29, 2023

Shottenkirk Honda of Huntsville responded

JENFIELDSLACASSE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 12, 2023

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Employee Rating

My tech writer did an outstanding job of keeping me informed of the progress and cost associated with my repair. Customer waiting area is spacious and comfortable. Excellent job More

by MSPURVEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Shottenkirk Honda of Huntsville responded

MSPURVEY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at in the future!

September 08, 2023

Dealership Rating
Employee Rating

I can always count on Scott Rocket to handle my service needs professionally and efficiently. I trust him to keep me safely on the road. I use Shottenkirk for my service because Scott is there. More

by CAROL.DANIEL
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2023

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

September 07, 2023

Dealership Rating
Employee Rating

The person scott is very good i like to work with him overall its a nice experience wit honda More

by HARESH.PTL1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 08, 2023

Shottenkirk Honda of Huntsville responded

HARESH.PTL1, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

September 05, 2023

Dealership Rating
Employee Rating

The oil change and tire rotation went well. They even kept the valve stem at the bottom of the H on all wheels as I keep it there as a standard position. Also all the tires had 34 psi cold th More

by Tyler Hislop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Gibbs

Sep 05, 2023

Shottenkirk Honda of Huntsville responded

Tyler, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 31, 2023

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I was greeted promptly and received excellent service. The waiting area was clean and coffee was good. Overall a very pleasant experience. More

by JAMESCHENSLEY24
Service Price Transparency
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Recommend Dealer
Yes
Sep 01, 2023

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review, James. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

August 30, 2023

Dealership Rating
Employee Rating

Scott was super attentive and kept me informed. He understood what I needed and exceeded my expectations. I have never had a bad experience with this service department. More

by CUNDIFFS
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Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Shottenkirk Honda of Huntsville responded

Thank you for your kind words for Scott and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

August 29, 2023

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Great communication through the whole process. Very polite and provided information as needed. The shuttle was wonderful and appreciated. More

by ACOOKTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2023

Shottenkirk Honda of Huntsville responded

Thank you! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Huntsville.

August 25, 2023

Dealership Rating
Employee Rating

They a great service department. Scott Rocket is reason way we trade there next time More

by BAGGETT3131
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 26, 2023

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Scott delivered such a great experience!

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