Scott Rockett
Scott Rockett at Shottenkirk Honda of Huntsville

Scott Rockett | Page 7

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
229 Reviews
4.9

229 Reviews

Write a Review

229 Reviews of Scott Rockett

October 16, 2024

Dealership Rating
Employee Rating

Excellent waiting room, pleasant atmosphere, very good treatment with the advisor, satisfied with the services, Thank you More

by LGOTERA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner

Oct 17, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

October 15, 2024

Dealership Rating
Employee Rating

Service was courteous and prompt. Diagnosed issue with AC, ordered replacement part, and made repair in about 24 hours. issue with AC seems to be resolved. More

by bartman35758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 09, 2024

Dealership Rating
Employee Rating

Michael and Scott are true professionals. They are very knowledgeable regarding car maintenance and helpful in making maintenace decisions. More

by TGACHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner

Oct 10, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 04, 2024

Dealership Rating
Employee Rating

Communication with Scott was great! He kept us well informed on the progress with our car, the cost and the timing. More

by JOYEKRALOVEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heidi, the shuttle driver, and the cashier were fabulous!!!

Oct 06, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and our team, and we look forward to working with you again.

September 28, 2024

Dealership Rating
Employee Rating

I really appreciate how Scott took care of everything with my 2022 Accord. I had just left work after a long day and noticed the vehicle would not accelerate beyond first gear. I made it to the service c More

by CLAYS0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

September 27, 2024

Dealership Rating
Employee Rating

Too expensive! !! Will be looking for alternatives. 3% fee on credit cards is unreasonable. May have to switch to another brand vehicle. More

by K.EZELL121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 30, 2024

Shottenkirk Honda of Huntsville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Scott and our team can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Sep 30, 2024

Shottenkirk Honda of Huntsville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Scott and our team can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 26, 2024

Dealership Rating
Employee Rating

Very good and excellent No more word I could write as you requested it does not make any sense More

by ALI.S.HAMOUDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Shottenkirk Honda of Huntsville responded

ALI, thank you for sharing your experience with us. We appreciate your feedback!

September 23, 2024

Dealership Rating
Employee Rating

Service center is outstanding. It’s easy to make an appointment and their service people, like Scott, are professional and courteous More

by johndicarlo59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Shottenkirk Honda of Huntsville responded

John, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

September 23, 2024

Dealership Rating
Employee Rating

Whenever dealing with Shottenkirk, formerly Jerry Damson Honda, I mainly have dealt with Scott Rocket. Scott is always professional and genuinely attentive to providing the best service possible. I know he More

by BROWNCHAD70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 18, 2024

Dealership Rating
Employee Rating

I don't trust anyone other than Scott Rockett with my Honda...117K miles and still running like new! Shottenkirk's shuttle service and the people who run it are outstanding as well. More

by THATSME63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Shottenkirk Honda of Huntsville responded

We are very happy to hear Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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