Scott Rockett
Scott Rockett at Shottenkirk Honda of Huntsville

Scott Rockett | Page 7

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
231 Reviews
4.9

231 Reviews

Write a Review

231 Reviews of Scott Rockett

October 18, 2024

Dealership Rating
Employee Rating

The absolute best Honda techs in the state of Alabama! They are truly God's gift to all Hondas and their owners! More

by 2013DMB6641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

October 17, 2024

Dealership Rating
Employee Rating

1) Asked for service in preparation for an extended trip. Upon completion, was told that everything looks good. After checking out and looking at invoice, it said that wipers need to be replaced, and inside More

by JOHN_700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Shottenkirk Honda of Huntsville responded

JOHN, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-1132 and ask for one of our managers.

October 16, 2024

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Employee Rating

Excellent waiting room, pleasant atmosphere, very good treatment with the advisor, satisfied with the services, Thank you More

by LGOTERA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner

Oct 17, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

October 15, 2024

Dealership Rating
Employee Rating

Service was courteous and prompt. Diagnosed issue with AC, ordered replacement part, and made repair in about 24 hours. issue with AC seems to be resolved. More

by bartman35758
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 15, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 09, 2024

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Employee Rating

Michael and Scott are true professionals. They are very knowledgeable regarding car maintenance and helpful in making maintenace decisions. More

by TGACHORN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner

Oct 10, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 04, 2024

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Employee Rating

Communication with Scott was great! He kept us well informed on the progress with our car, the cost and the timing. More

by JOYEKRALOVEC
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Recommend Dealer
Yes

Other Employees Tagged: Heidi, the shuttle driver, and the cashier were fabulous!!!

Oct 06, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and our team, and we look forward to working with you again.

September 28, 2024

Dealership Rating
Employee Rating

I really appreciate how Scott took care of everything with my 2022 Accord. I had just left work after a long day and noticed the vehicle would not accelerate beyond first gear. I made it to the service c More

by CLAYS0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

September 27, 2024

Dealership Rating
Employee Rating

Too expensive! !! Will be looking for alternatives. 3% fee on credit cards is unreasonable. May have to switch to another brand vehicle. More

by K.EZELL121
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Sep 30, 2024

Shottenkirk Honda of Huntsville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Scott and our team can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 26, 2024

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Employee Rating

Very good and excellent No more word I could write as you requested it does not make any sense More

by ALI.S.HAMOUDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Shottenkirk Honda of Huntsville responded

ALI, thank you for sharing your experience with us. We appreciate your feedback!

September 23, 2024

Dealership Rating
Employee Rating

Service center is outstanding. It’s easy to make an appointment and their service people, like Scott, are professional and courteous More

by johndicarlo59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Shottenkirk Honda of Huntsville responded

John, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

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