Scott Sciaky | Page 39

Oil Change Great service during a busy time. Had time to talk to Sara in sales. She answered all my questions about the new Explorer. She is very professional Great service during a busy time. Had time to talk to Sara in sales. She answered all my questions about the new Explorer. She is very professional in her area. More

by RCARLSON877 Verified Customer Verified Customer

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All issues resolved! Brought my car in for three issues and they were all resolved in a professional and timely manner. In the past, I’ve had some unpleasant experiences w Brought my car in for three issues and they were all resolved in a professional and timely manner. In the past, I’ve had some unpleasant experiences with the service team but Scott handled everything great. I will continue to ask for Scott for all my service related issues. I will be purchasing a new car in the next year but was hesitant to stay with Lincoln because of past experiences after Charles left. After dealing with Scott on my last two visits my confidence in the Joe Rizza service team has been restored! More

by KATHERINEDIXON Verified Customer Verified Customer

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Great service staff and service writers I like the way I'm treated when I get my car serviced at Rizza Ford. Everyone is helpful and courteous. I would recommend to anyone who asked me. I like the way I'm treated when I get my car serviced at Rizza Ford. Everyone is helpful and courteous. I would recommend to anyone who asked me. More

by TMP357 Verified Customer Verified Customer

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Very satisfied with sales and service We were very happy with Bruno and Dimetri's help in picking our new Ford Focus. The new car prep. And transferring of my personal belongings to the ne We were very happy with Bruno and Dimetri's help in picking our new Ford Focus. The new car prep. And transferring of my personal belongings to the new car was a great help. More

by RICKEFOOD Verified Customer Verified Customer

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fast, friendly, fair, good work. Fast and friendly service. Always willing to listen and help. The facility is always clean and welcoming. I have been going there for five years and Fast and friendly service. Always willing to listen and help. The facility is always clean and welcoming. I have been going there for five years and never had a problem. More

by helenh Verified Customer Verified Customer

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Inconsistent and unnecessary Starts off the website experience for scheduling is cumbersome, followed by showing up at schedule appointment and no one has read the notes put in du Starts off the website experience for scheduling is cumbersome, followed by showing up at schedule appointment and no one has read the notes put in during online scheduling. Having an inconsistent entrance for service in a timely manner. Then after work is done, service done on vehicle looks to be top notch but that's not dealing with any individual in person or phone, asking for proof of coupon, had input into service scheduling system, not able to find and could not return at later date to reclaim discount cause job is closed, what does that mean??? Then had the audacity to offer a paper coupon for car wash, if you're going digital then do it fully or don't do it at all, also my car spent all day at your dealership after an early morning service and did not get washed, so please don't present service with a car was unless you follow through every time. My apologies to the service counter clerk not her fault and I took it out on her, but she does work for you, so an employee has to support and stand by the good and bad service it's company provides. Hope this helps and feel free to contact me if you care to discuss further. More

by neylamj Verified Customer Verified Customer

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Took care of my problem promptly and quickly. Took care of all needs quickly and professionally. I would highly recommend them to others. Went the extra mile to get my issue solved and me on my wa Took care of all needs quickly and professionally. I would highly recommend them to others. Went the extra mile to get my issue solved and me on my way. More

by LISMUYS Verified Customer Verified Customer

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Problem solved I had an issue with my new vehicle. They got me in for an appointment fast. Scott even set me up with a courtesy vehicle as I had no other way to ge I had an issue with my new vehicle. They got me in for an appointment fast. Scott even set me up with a courtesy vehicle as I had no other way to get around. My problem was solved in one day and the next day I was back in my new truck! Thanks Scott!!! More

by Somebody Verified Customer Verified Customer

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Very long wait for an oil change waited for an 1.5hr for a oil change with an appointment way way too long need to find a way to shorten the wait plus start washing cars again who wan waited for an 1.5hr for a oil change with an appointment way way too long need to find a way to shorten the wait plus start washing cars again who wants to drive to a delta sonic. More

by modave6821 Verified Customer Verified Customer

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Scott ans Miles are a credit to the rizza team. Scott went above and beyond to accommodate me and inform me of the status as it went along in service. Miles, as always, made sure I was taken care o Scott went above and beyond to accommodate me and inform me of the status as it went along in service. Miles, as always, made sure I was taken care of start to finish. More

by jgs003 Verified Customer Verified Customer

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