Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 21

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
448 Reviews
4.7

448 Reviews

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448 Reviews of Scott Spath

September 15, 2022

Dealership Rating
Employee Rating

The service is always thorough and the service people are very helpful and polite , I have never had a bad experience. More

by darrylemac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

Sep 16, 2022

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 13, 2022

Dealership Rating
Employee Rating

Said they would be charging me a couple hundred dollars for the service I needed because of unexpected problems and it ended up being almost half a grand more because of the parts being factory locked they More

by KYLEPOUNCEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fulton Benya

Sep 17, 2022

Ken Ganley Ford Norton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 13, 2022

Dealership Rating
Employee Rating

Great to deal with. Moved my car from another dealership here and got the job done quickly and cheaper. Very helpful staff More

by Kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton, Kristen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 03, 2022

Dealership Rating
Employee Rating

I was completely happy with my last service visit. Staff was friendly and completed my car in a timely manner. It was quite pricey. More

by PAULS949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton, Paul, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Sep 06, 2022

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2022

Dealership Rating
Employee Rating

Great customer service and top notch work performed Scott the main guy that gets it done More

by KEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2022

Ken Ganley Ford Norton responded

Kevin, thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

August 27, 2022

Dealership Rating
Employee Rating

I called with a “squealing brake” issue on my 2016 F150 and was given a few time options for service. Fortunately one of the options was that same day around 1pm. I dropped my truck off and was pleasantly More

by COFFIELDCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Scott was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 27, 2022

Dealership Rating
Employee Rating

I was very pleased with the amount of time that it took to fix the recall on my call ! Service people were very pleasant! More

by MICHELLE.BANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Ken Ganley Ford Norton responded

Hi Michelle, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 25, 2022

Dealership Rating
Employee Rating

Excellent service provided by the service department. They take great care of their customers! Will return again! More

by bludevilsdans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Brianna Worthington , Aaron Forsythe, Sean Pangburn

Aug 25, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford Norton. Please don't hesitate to reach out if you need anything else.

August 09, 2022

Dealership Rating
Employee Rating

Great service from the service dept, especially Scott. They went above and beyond to figure out what was wrong with our vehicle! More

by jschaefer475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience working with Scott! We sincerely value your business and look forward to your next visit.

August 06, 2022

Dealership Rating
Employee Rating

Absolutely terrific, I would like thank Scott Spath and the service team you guys went above and beyond servicing my vehicle, much appreciated. I will definitely refer you to all my friends and family. More

by mfissella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2022

mfissella responded

Absolutely terrific, I would like thank Scott Spath and the service team you guys went above and beyond servicing my vehicle, much appreciated. I will definitely refer you to all my friends and family.

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