Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 22

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
448 Reviews
4.7

448 Reviews

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448 Reviews of Scott Spath

July 29, 2022

Dealership Rating
Employee Rating

I have no complaints about the service of This Ford dealership. Everyone is very very friendly and tries to go out of their way to make sure you are comfortable while you are there More

by ROBERTWOODFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley I don't know her last name She is a service writer

Aug 01, 2022

Ken Ganley Ford Norton responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 12, 2022

Dealership Rating
Employee Rating

I was very happy with my experience at Ganley Ford. They installed a Roush Fox leveling kit on my 2021 Ranger. As soon as I met Scott Spath (Service Advisor) I knew I had made the right decision . He w More

by Zep 75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Jul 12, 2022

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your service experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

July 07, 2022

Dealership Rating
Employee Rating

EASY TO GET AN APPOINTMENT. STAFF IS VERY FREINDLY. WORK COMPLETED WHEN PROMISED. FREE CAR WASH WHEN DONE. More

by tbyers4522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya

Jul 07, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

July 01, 2022

Dealership Rating
Employee Rating

The service agents we're professional and courteous. I had a recall performed at no cost with no attempt to upsell me on other services. More

by jimcalf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2022

Dealership Rating
Employee Rating

While it took Ford a while to come up with the part needed to be replaced in my Explorer, the dealership itself was very friendly and let me know step by step where they were with the progressive of my More

by melinda.wright1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya

Jul 01, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Melinda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford Norton. Please don't hesitate to reach out if you need anything else.

June 28, 2022

Dealership Rating
Employee Rating

Great service and a short wait time. Friendly service employees. Great experience overall. Outstanding! Thumbs up! More

by JCWILCOXIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya

Jun 29, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2022

Dealership Rating
Employee Rating

The service advisors were very nice and helpful. Also the work was done quickly and the process as a whole was nice and easy. More

by Bjaros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya

Jun 23, 2022

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 18, 2022

Dealership Rating
Employee Rating

I was having electrical module issues with my 2010 F-150. Ganley Ford service was able to find the parts to fix it and get me back on the road. They did a great job. More

by LOUIEEDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2022

Ken Ganley Ford Norton responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2022

Dealership Rating
Employee Rating

They are extremely busy & usually need to keep my car overnight - but they always communicate with me about any delays or problems. Very courteous employees. More

by Lincoln Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

Ken Ganley Ford Norton responded

Hi Lincoln, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

May 19, 2022

Dealership Rating
Employee Rating

What a pleasant experience. Seeing happy folks at their job built my trust in Ganley. More

by slagebr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan, (porter)

May 20, 2022

Ken Ganley Ford Norton responded

Hi , we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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