Sean Bartol | Page 5

Worked hard to get me in my car I went to Keffer with a tall order...I wanted a 6 speed Passat TDI - just as the 2015's were being blown out. Not only did they find one, but resolve I went to Keffer with a tall order...I wanted a 6 speed Passat TDI - just as the 2015's were being blown out. Not only did they find one, but resolved the lowest price I had been offered and went all the way to Georgia to bring it to me. Joe, Dewayne, and Shawn all helped me feel like I got a great deal and a great (hard to find) car. I'd go back there for my next car. More

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Worst Experience Ever, Don't go to Keffer! Worst customer service ever. Salesman Rick Holland was eager to make a sale, but as soon as I bought my vehicle, he completely forgot who I was. I wa Worst customer service ever. Salesman Rick Holland was eager to make a sale, but as soon as I bought my vehicle, he completely forgot who I was. I was given only one of the two keys I was guaranteed -- it took multiple weeks to receive my second key (which was mailed to the wrong address even after I called and informed three separate departments of the correct address). It has been 3 months since I purchased the vehicle, and my license tags have still not been delivered. Each time I call and talk to a department (Rick Holland on several occassions, Chad Owen the manager, Cheryl Goode, Sean Bristol in finance, and the tag and title department) I'm given no answers, no call-backs, and NO CUSTOMER SERVICE. No license plate has been delivered, they are non-responsive, and I would not recommend them to anyone who desires any modicum of customer service. More

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Kelly's new Jetta I love my new Jetta TDI! It's an amazing car, and the service I received from the team of workers was phenomenal. I have to include that Brian wiles w I love my new Jetta TDI! It's an amazing car, and the service I received from the team of workers was phenomenal. I have to include that Brian wiles was an amazing salesmen to deal with.This has by far been my best car buying experience. I will definitely be recommending this dealership, and Mr. Brian. More

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Stress-free experience Information, courtesy, great surrounding, no hassle - Darryl was great. Best car buying experience I can remember. When I returned in the afternoon, s Information, courtesy, great surrounding, no hassle - Darryl was great. Best car buying experience I can remember. When I returned in the afternoon, several of the people in the dealership remembered me - not just my salesman. They pay attention and provide a warm, comfortable atmosphere. And on one look shocked when I wanted to test drive a manual transmission vehicle! Looking forward to a long relationship. More

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VW quality and excitement----pumped into the staff!! I've bought a lot of cars in my lifetime, I believe this is my 68th purchase. However this is the first vehicle I've bought from Keffer VW. From the I've bought a lot of cars in my lifetime, I believe this is my 68th purchase. However this is the first vehicle I've bought from Keffer VW. From the moment Jeff Kroh shook my hand on the lot I was treated with respect and courtesy. Very sincere, informative and willing to make my experience superior. Jeff Kroh - my highly recommended sales guy now - was very knowledgeable on the product and gladly answered all my questions. F & I is normally where people feel a little more pressure and a lot of extras are shoved down your throat. Sean Bartol was exceptional in explaining and offering, but it now forced me to buy any "extras". Sean was definitely one of the best F&I experiences ever! Cheryl Goode was quick to answer any questions via email when Jeff was busy with another customer. Eual Sigmon was a terrific management to work with as well. Keffer VW has a great team put together and I highly recommend them to anyone shopping for a vehicle. More

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great experience the minute I walked in the door, The minute I walked in the door I was greeted by two very nice people, John Roberts(sales Manager) and Cheryl Goode. Benjamin Parker showed me around, The minute I walked in the door I was greeted by two very nice people, John Roberts(sales Manager) and Cheryl Goode. Benjamin Parker showed me around, explained to me the all the different styles of Passat's and was very helpful in picking out a great car. Ben made me feel confident in the price and also buying my car from Keffer. Sean Bartol helped with all the financing and was very nice. I have been back to the dealership a couple of times since and everyone still treats us great. looking forward to my next car purchase at Keffer and working with Ben. More

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Exemplary Across The Board I received unmatched customer service by everyone I encountered at Keffer Volkswagen. William Brinkley (Sales) displayed a helpful, caring, and hard I received unmatched customer service by everyone I encountered at Keffer Volkswagen. William Brinkley (Sales) displayed a helpful, caring, and hardworking attitude during and after my car purchase experience. He went above and beyond in making sure that my son and I were happy with our vehicles. This was not my first purchase at Keffer Volkswagen and it will not be my last. I strongly recommend this dealership based on the outstanding care and attention given to me and my vehicles during all my visits. From sales to service, the staff at Keffer have always exceeded my expectations. Special thanks to William Brinkley, Sean Bartol, Michael Johnson, and Kristen Shaffer! More

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Best car buying experience I think I'll ever have. This is the perfect dealership to go to if you aren't trying to get an over-priced vehicle and aggressive salesmen offering you everything you do not This is the perfect dealership to go to if you aren't trying to get an over-priced vehicle and aggressive salesmen offering you everything you do not want over and over again. This was the 7th dealership my wife and I checked out (after finding a vehicle of interest online) and we were not disappointed. We were embraced with big smiles and friendly staff and within minutes were test driving the vehicle we came to see. The vehicle did not disappoint and it was the best value we could find in a 20 mile radius. What was icing on the cake was they dropped the vehicle price down to meet our price point without any pushback!!! We worked with Darryl, who was a perfect salesman, and a gentleman, but I am confident all of the Keffer VW salesmen hold themselves to that same standard. I am no idiot when it comes to buying cars, and know when a salesman is just trying to make me feel like i'm getting a good deal. This was NOT the case with Keffer VW in huntersville, nc. I highly recommend checking out their inventory online, and asking for Cheryl when you get there. Cheryl is a customer service guru and immediately makes you feel a part of the Volkswagen family. The actual building and parking lot is a little undersized compared too some of their neighbors, but over all, GREAT place to go. I know that if you are reading this you probably think I work there and am talking the place up to make them look good. I can promise you I am a customer, not an employee, this review is 100% legitimate. More

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KEFFERVW IS THE RIGHT CHOICE Walked in to KefferVW not planning to buy but, Mark-M was a true professional & made buying a VW fun. Once he answered our questions comparing other b Walked in to KefferVW not planning to buy but, Mark-M was a true professional & made buying a VW fun. Once he answered our questions comparing other brands to VW we decided to move forward with the purchase. It just felt right! Well done! More

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This was our 5th vehicle we have purchased from Keffer VW We would like to give a big great awesome job to the Keffer team as always Brian and Rick and our finance was fast and great as always. We would like to give a big great awesome job to the Keffer team as always Brian and Rick and our finance was fast and great as always. More

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