Sean Bartol

I visited the dealership yesterday to get my inspection done, and I had a great experience. The service was excellent, and I especially want to recognize AZAZ for his outstanding work. Thank you, Azaz, fo done, and I had a great experience. The service was excellent, and I especially want to recognize AZAZ for his outstanding work. Thank you, Azaz, for the great service! I definitely recommend him and will be happy to come back again. More

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Was going to stop, but the professionalism displayed by finance manager Katherine had fueled me forward. Avoid this absolute trash dealership at all costs. Didn't realize I was buying my 2nd car from child finance manager Katherine had fueled me forward. Avoid this absolute trash dealership at all costs. Didn't realize I was buying my 2nd car from children. More

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This has been by far the worst management staff i have ever dealt with at a auto dealership. I purchased a vehicle in Jan and the post sales interactions have been nothing more than extremely frustrating ever dealt with at a auto dealership. I purchased a vehicle in Jan and the post sales interactions have been nothing more than extremely frustrating. I have placed several call into the dealerships, txt messaged my sales rep, each month and have yet to have a manager call me back or acknowledge the issues with my purchase. I have went as far as to reach out to the leadership on Linked in to get a response which did work for a manager that is no longer there. Beware, Beware, Beware, the Passat is working fine however the missing items and $$$ issues post sales would make me think twice before ever purchasing anything from any Keffer Dealership... More

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Over charged on a used car purchased; then promised for 2months to correct the issues. Do not purchase a car from this dealership!!! 2months to correct the issues. Do not purchase a car from this dealership!!! More

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Great car buying experience Ben was absolutely awesome! Will recommend dealership and Ben to friends and family. They were easy to work with and kept their word! Thank you Ben was absolutely awesome! Will recommend dealership and Ben to friends and family. They were easy to work with and kept their word! Thank you More

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Made it work for me Buying my first real car, wasn’t sure if I would be able to, Austin did a great job of finding things that would work for me and took a lot of the str Buying my first real car, wasn’t sure if I would be able to, Austin did a great job of finding things that would work for me and took a lot of the stress out of it for me. Was also super cool guy, no pressure whatsoever. Sean also did a great job helping finalize the paperwork and the deal. More

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Excellent service, friendly, accommodating This was my third Volkswagen I just purchase. My first time at Keffer Volkswagen, but not my last! They were by far the best and most professional dea This was my third Volkswagen I just purchase. My first time at Keffer Volkswagen, but not my last! They were by far the best and most professional dealers I have dealt with. The salesman that helped me with my new purchase was Taylor Greene, he was not only knowledgeable about the models I was interested in, he was patient with me when taking them for a spin. I am one hundred percent satisfied with my new Volkswagen and the customer service at Keffer. More

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Great Buying Experience Recently purchased a 2019 Tiguan from Keffer - this is the 4th car I have purchased from Keffer - all in all a great experience - customer service was Recently purchased a 2019 Tiguan from Keffer - this is the 4th car I have purchased from Keffer - all in all a great experience - customer service was excellent from my sales rep Marlon to the sales Manager Steven White to the finance person Sean Bartol - all very professional and I would highly recommend Keffer for your next buying experience. More

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I love my new 2019 VW Passat Wolfsburg Edition.. I wanted to give kudos to Hugens Barthelus and Justin Beardsley for the great deal on my new 2019 Passat Wolfsburg Edition. Great experience and I enj I wanted to give kudos to Hugens Barthelus and Justin Beardsley for the great deal on my new 2019 Passat Wolfsburg Edition. Great experience and I enjoyed the process, non confrontational, low pressure. I enjoy buying a car where the service department experience was impressive enough to me to give Keffer VW a opportunity to serve me, and those in service whom convinced me were Tammy, Matthew , and Jason. More

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Don't buy a Volkswagen in Charlotte!!! Go to Huntersville and see Brian Wiles. I shopped 4 dealerships for a lease on a 2019 Jetta. South Charlotte VW, Carolina VW in Charlotte, Hendrick Go to Huntersville and see Brian Wiles. I shopped 4 dealerships for a lease on a 2019 Jetta. South Charlotte VW, Carolina VW in Charlotte, Hendrick VW in Concord, as well as Keffer in Huntersville. The first three came in $25 to $40 higher per month than Keffer. All dealerships were told that we were shopping several stores. I spoke with all several times on the phone. They were all given multiple opportunities to sell us the car. No one came close to the Keffer offer. I asked Brian Wiles for an incentive to drive to Hunterville and he obliged. Not only that, but they located the color we wanted, which they did not have in inventory, and got the car right away. This adds to the dealer's expense. They did not try to raise the price. Lastly, when we arrived, the car had an additional option package that we were not expecting. And again, they did not try to raise the price. So they not only delivered the best price, they delivered a better car. Intelligent buyers know to shop for a car on the internet and over the phone before visiting any dealer. These guys made it very easy. They had all the paperwork ready to go when we arrived. We were out the door in under an hour, and that's because we were chatting. These are nice people. Good luck. More

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