Sean Doonan | Page 4

The service advisors and technicians have been helpful as always, and they did an excellent job with my car. The video they send always adds to the experience and helps explain the situation about my vehicle always, and they did an excellent job with my car. The video they send always adds to the experience and helps explain the situation about my vehicle using my vehicle, and not just a drawing or diagram. More

by MEREDITHACARSTENS Verified Customer Verified Customer

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Buying my car through them wasn't the bad part it's service. I first scheduled an appointment for my mirror to get fixed under my warranty and when I drove the hour and a half down here I come to find service. I first scheduled an appointment for my mirror to get fixed under my warranty and when I drove the hour and a half down here I come to find I didn't have an appointment. So we had to set up an appointment 2 weeks out. So I drove the hour and a half back home a waited, this time I got a call confirming that I had an appointment so everything was fine. So the day comes for my appointment so I drive the hour and a half back down to get my mirror taken care of just to find out that I would only be dropping off my car and they wouldn't actually be fixing it until next week when we specifically said that we would be waiting in the lobby for the repair to be done that's why we had to schedual it out so far. So now we have to wait 5 hours for them to try and "squeeze" my car it just to glue a mirror back on and put a plastic piece on again. I would not recommend their auto service. More

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Great job diagnosing and fixing an intermittent problem the first time. Very professional serves department. the first time. Very professional serves department. More

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Hannah was great. Talked with her the night before and then came in the next day. She had every thing ready the sales manager worked with me to get me to the number th Talked with her the night before and then came in the next day. She had every thing ready the sales manager worked with me to get me to the number that worked for both of us. More

by Craig nygaard Verified Customer Verified Customer

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Sean the service manager, Brad and Nicholas the service advisors were all awesome to work with. advisors were all awesome to work with. More

by LANDOWSIV247 Verified Customer Verified Customer

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Would not recommend anyone go here. When corporate man comes in and continues to lie that's big problems. When corporate man comes in and continues to lie that's big problems. More

by abn6465 Verified Customer Verified Customer

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The best team and VW dealer in the area. Called us to trade up our Atlas! Great work Dzmitry! Called us to trade up our Atlas! Great work Dzmitry! More

by Jamison Rohrbeck Verified Customer Verified Customer

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Being a woman- going to a dealership is always quite intimidating, and not knowing if I'm being told the correct information, but after talking with Sean Doonan, the service manager- I had complete trus intimidating, and not knowing if I'm being told the correct information, but after talking with Sean Doonan, the service manager- I had complete trust in everything! He really made the difference! More

by gperkins123 Verified Customer Verified Customer

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Brookdale Volkswagen have a very professional service , they respond very quickly and show everything before the start with recommendations for all necessary work and after work is done they are very profe they respond very quickly and show everything before the start with recommendations for all necessary work and after work is done they are very professional Thank you for everything More

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I’ve has the same two service issues Into the shop four times and both are still not resolved times and both are still not resolved More

by Disappointed Verified Customer Verified Customer

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