Sean Flanagan | Page 16

Once again, Kevin Flanagan, Sean Flanagan, and Tony Plesh exceeded my expectations; this time with Volvo Roadside Assistance. After experiencing a flat tire and not getting good customer service from Roadsi exceeded my expectations; this time with Volvo Roadside Assistance. After experiencing a flat tire and not getting good customer service from Roadside Assistance, these gentlemen immediately responded to my issue and resolved the problem. From Sales to Service and everything in-between, the team at Smythe Volvo is exceptional. Their customer focus is exemplary. Simply put, if you don't have a Volvo, get one. When you get one, get it from Smythe Volvo. As always guys, thank you for all you do. More

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Our experience was amazing from the moment we walked in the door, Chris and Craig gave us all the information we requesred and made us feel very comfortable with making our decision. The entire experience the door, Chris and Craig gave us all the information we requesred and made us feel very comfortable with making our decision. The entire experience was outstanding!!!!!! More

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I recently had my XC90 serviced at Smythe. First of all, I accidentally left my wallet in the car. When I told them, Smythe drove the wallet over to my house right away - and we live about 5 miles away fr I accidentally left my wallet in the car. When I told them, Smythe drove the wallet over to my house right away - and we live about 5 miles away from the dealership. The work was done quickly and efficiently. All the employees at Smythe, the owners, managers, service and sales people are all very polite and courteous, and take time to answer questions. Yet, they are efficient and get work done promptly. I would definitely recommend getting your car serviced at Smythe. More

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I have been coming to this dealership since purchasing my first Volvo in 1993, which I still own. We currently own 3 Volvo's and all have been purchased and serviced at Smythe. The entire experience from p first Volvo in 1993, which I still own. We currently own 3 Volvo's and all have been purchased and serviced at Smythe. The entire experience from pre-sale through service has been excellent. Thank you! Tom Mitchell More

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Smythe Volvo has been my car dealer since 1978. The service department is a major factor for my loyalty. All the people I have had experience with have been considerate, friendly, and competent..I feel service department is a major factor for my loyalty. All the people I have had experience with have been considerate, friendly, and competent..I feel that the money i have spent on servicing my car has been worth the cost. My 2004' S 80 has 124,000 miles and rides very well for the age of the car. My last contact was a short time ago when I was concerned about a possible transmission problem. Service Manager Nick Pavano handled my problem and concern tactfully and assured me that my concern was not an issue of any magnitude. What a relief !!! Thanks Mr. Pavano and Smythe service. More

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I always get friendly, expert, accommodating, service . ( I checked all the names above of people who I worked with in the past.) Today, especially, with Nick Pavano, it was extremely fast and helpful! this I checked all the names above of people who I worked with in the past.) Today, especially, with Nick Pavano, it was extremely fast and helpful! this was a routine 10,000 miles maintenance, but, still, I couldn't ask for better! More

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There has never been a time when I was not 110% satisfied There has never been a time when I was not 110% satisfied with the service I have received at Smythe Volvo. This holds true for both sales and car se There has never been a time when I was not 110% satisfied with the service I have received at Smythe Volvo. This holds true for both sales and car service. All employees are polite , knowledgeable, and willing to be of assistance. I feel comfortable speaking with the service people.They have serviced my car even without an appointment. The service is always timely, and I am promptly informed of any unforeseen problems. A loaner car is always available to me. Curtesy, excellent service, a loaner car and close proximitry to my home and work are priority... therefore I go to Smythe Volvo. I would recommend the dealership without any hesitation. More

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We had the unusual circumstance of purchasing cars from Smythe that needed to be shipped to another state. Such a situation could be filled with frustrations; Smythe made it as carefree as humanly possibl Smythe that needed to be shipped to another state. Such a situation could be filled with frustrations; Smythe made it as carefree as humanly possible. From start to finish, we were in the expert care of Smythe's phenomenal team -- Kevin, Kristian, Sean and all the others who made the experience not only manageable but fun. They managed the paperwork, the registration, the shipping -- and the cars arrived in impeccable condition. We cannot say enough about the service and attention that Smythe paid to our situation -- during the sale and also afterward when we had several questions about different features on our cars. Thank you Smythe Volvo! More

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Tony Plesh was able to help me reschedule and handled my service in a timely manner. Sean Flanagan saw there were some stains on my seats, went back inside, came out with a cleaner and rag and proceeded to service in a timely manner. Sean Flanagan saw there were some stains on my seats, went back inside, came out with a cleaner and rag and proceeded to remove the stains from the car. More

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This is my fourth car I've purchased from Smythe Volvo & I can't say enough about the people that work there. Whenever I walk in they are all eager to help out & give their honest opinion. I continu Volvo & I can't say enough about the people that work there. Whenever I walk in they are all eager to help out & give their honest opinion. I continue to go to Smythe because of their great customer service & great cars. I can rely on them & trust them. It's a pleasure buying a car from them! More

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