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Sean Flanagan
Refer Me
213 Reviews
I have over thirty years of service here at Smythe Volvo. When I started here, I was pulling weeds, dumping oil buckets and doing general facility maintenance. Eventually I progressed from a Technician to a Master Technician, Service Advisor, Service Manager then Service Director. My favorite part of working here at Smythe Volvo is that we invest our business energy into safety. Over the years, we've had many customers who survived accidents because they were in a Volvo. Additionally, we've had many police officers who come in and bought a Volvo because they've been at the scene of an accident and seen how a Volvo saved a person's life. In my spare time, I enjoy being with my family, specifically going for walks with my three sons.
Read moreDealership Experience
36 yrs, 5 mos
Industry Experience
36 yrs, 5 mos
Languages Spoken
English
213 Reviews
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213 Reviews of Sean Flanagan
February 19, 2012
I have serviced 3 Volvos at Smythe and purchased 2 during the past 7 years. In sales and service all Smythe personnel are friendly, informative, helpful, honest, and competent. It is a pleasure to deal wit the past 7 years. In sales and service all Smythe personnel are friendly, informative, helpful, honest, and competent. It is a pleasure to deal with such a well run agency. I have never seen a car dealership as pleasant to deal with. I highly recommend Smythe and thank them for all they have done for me. Richard Lewis, Westfield, NJ More
by Richard Lewis
Other Employees Tagged: Tom Coward , Tony Plesh, Tom Rzasa, Tony Plesh, Tom Raza, Sean, Tom
Helpful 
February 04, 2012
I have been purchasing and servicing cars with Smythe for the last 10 years. They have never disappointed. Today I had an unexpected emergency issue with my S60R. I stopped by the shop without an appointm the last 10 years. They have never disappointed. Today I had an unexpected emergency issue with my S60R. I stopped by the shop without an appointment. Kevin did not heistate to immediately put my car on a lift and fix the problem with a smile. Smythe is an A+ operation. More
by sakisker
Other Employees Tagged: Kevin Flanagan , Kevin Flannegan
January 25, 2012
My family has two cars bought from Smythe Volvo and we have them serviced by them, too. Firstly, their sales department, headed by Kevin Flanagan, is the anti-dealer. I advocate to anybody I know who is c have them serviced by them, too. Firstly, their sales department, headed by Kevin Flanagan, is the anti-dealer. I advocate to anybody I know who is considering a Volvo at all to call Kevin because he is on their side. So many people I know are wary of dealers (including me) but I gladly send my friends to Kevin because he is going to give you the straight scoop on the cars, how they stack up, no-pressure, and a very fair deal. That sort of knowledgeable, respectful, no-pressure approach is one big reason Smythe is one of the top dealers in the nation. Now on to service, headed by Sean Flanagan. Another Flanagan, another stand-up guy, and another first rate operation. Also, the team of service advisors are professional, patient, and upbeat, regardless who you get. There have been many occasions where they have advised me how I can more simply or less expensively address an issue, when service really needs to be done, and have also stood behind all work done. Seriously, these guys are the best. Just look at their old school building, with everybody working in the same space, parts, service, service bays, no fancy waiting room with espresso machine and you can see that it is the people that makes Smythe special, and that is the root of their success - and a great testament to the power and longevity of character. More
by pmorgan05
Other Employees Tagged: Kevin Flanagan , Kevin Flanagan, Sean Flanagan, Tom Coward
January 21, 2012
We own several Volvos. The quality of the service department is one reason that we continue to buy our new Volvos at Smythe. This visit was for routine maintenance and check-up for my 1993 Volvo 245 department is one reason that we continue to buy our new Volvos at Smythe. This visit was for routine maintenance and check-up for my 1993 Volvo 245 Wagon. The auto body remains in excellent condition. However, as you would expect in a car that is almost 20 years old, mechanical wear & tear in the suspension is progressing. Sean met me at the service counter. I then went for a road test w/ Doug. He patiently explained what work should be done until I get a new replacement wagon, probably later this spring, and what things could wait. Once again, the work done by the service department kept the car going. R Rosenbaum Summit, NJ PS - As I am writing this, I just got home from driving the car after a 6" snowstorm. The car handled beautifully & comfortably in all respects. More
by rrosenbaum
Other Employees Tagged: Doug MacAdam , Doug & Sean
January 04, 2012
This is my third Volvo with the last two being purchased at Smythe. They are a friendly professional group that make the buying experience painless. Service is top-notch. I recommend without reservation at Smythe. They are a friendly professional group that make the buying experience painless. Service is top-notch. I recommend without reservation Smythe Volvo in Summit. More
by danieltapp
Other Employees Tagged: Kevin Flanagan , Kevin in Sales, Sean in Service
December 21, 2011
Smythe's Service Dept remains the best in the business. Sean, Doug & the guys do quality work, on-time and at a reasonable price. They respect thier customers & know how to treat them right. They willingly Sean, Doug & the guys do quality work, on-time and at a reasonable price. They respect thier customers & know how to treat them right. They willingly have gone out of thier way to assist my familys needs in the past and never make you feel like it was a burden. These guys are Pro's. More
by tm85
Other Employees Tagged: Doug MacAdam , Sean Flanigan & Doug McAdam
November 21, 2011
We just had another great experience with the service department at Smythe Volvo. This time I worked with Sean Flanagan and Tony Plesh. This team is open and honest about the required service of the ca department at Smythe Volvo. This time I worked with Sean Flanagan and Tony Plesh. This team is open and honest about the required service of the car. Never do I leave Smythe and second guess what they have done to the car, or the charges associated with the visit. More
by whaemmer
Other Employees Tagged: Tony Plesh, Tony Plesh, Sean Flanagan
November 14, 2011
From the purchase to the service I am treated as if I am #1. They go out of their way to accommodate you. I drove in yesterday for a replacement part and expected to be given a date for the service. They #1. They go out of their way to accommodate you. I drove in yesterday for a replacement part and expected to be given a date for the service. They took me right away explaining that it was a 5 minute issue. It was great. This is my third Volvo. More
by DPrus
Other Employees Tagged: Tom Coward, Doug MacAdam , Nick Pavano, Tony Plesh, I don't remember but they were all great
November 04, 2011
Smythe clearly understands that the customer comes first. They employ staff who are knowledgeable, efficient, professional, and become friends. Top notch experience. Highly recommend this dealer. They employ staff who are knowledgeable, efficient, professional, and become friends. Top notch experience. Highly recommend this dealer. More
by germ
Other Employees Tagged: Tom Coward , Chris Henriksen, Nick Pavano, Tony Plesh, Gary, Tom, Nick, Tony, Shawn, Chris
