Sean Flanagan
Sean Flanagan at Smythe Volvo Cars

Sean Flanagan | Page 22

Vice President

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.9
243 Reviews

I have over thirty years of service here at Smythe Volvo. When I started here, I was pulling weeds, dumping oil buckets and doing general facility maintenance. Eventually I progressed from a Technician to a Master Technician, Service Advisor, Service Manager then Service Director. My favorite part of working here at Smythe Volvo is that we invest our business energy into safety. Over the years, we've had many customers who survived accidents because they were in a Volvo. Additionally, we've had many police officers who come in and bought a Volvo because they've been at the scene of an accident and seen how a Volvo saved a person's life. In my spare time, I enjoy being with my family, specifically going for walks with my three sons.

Dealership Experience

38 yrs, 10 mos

Industry Experience

38 yrs, 10 mos

Languages Spoken

English English

4.9

243 Reviews

Write a Review

243 Reviews of Sean Flanagan

May 29, 2012

Dealership Rating

As always, the team at Smythe provided excellent service on our recent visit to the dealership. Sean Flanagan greeted me upon arrival and assisted me with ever aspect of the 30,000 mile service of my V50. More

by whaemmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2012

Smythe Volvo Cars responded

Thank you for your kind words. You mention family in your review and it is the family atmosphere we try to provide. Treating our customers as mothers, fathers, brothers, and sisters really gives us the perspective we need to provide our customers with the best service possible.

May 24, 2012

Dealership Rating

Sean did a great job of helping me with an emergency repair to my car ---he got it fixed while I waited and was very courteous and helpful. More

by ruthhuneke
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 24, 2012

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo. I am glad we were able to get you back on the road quickly. We'll see you at your next service.

May 23, 2012

Dealership Rating

I accidentally locked my car with the key inside. Yes, one of those days! Gary and Brad were amazing and helped with the process of unlocking the car. Brad came to my home on his day off. I can't say en More

by agomezmicone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Rynar and Brad Merchant

May 23, 2012

Smythe Volvo Cars responded

And you've made our day with that great review. That's why we are here. It is great to have an opportunity where we can really come through in a pinch. We'll see you at your next service. Have a great holiday weekend.

April 30, 2012

Dealership Rating

This ended up being a service call with Doug that moved easily into a sales conversation with Kevin and ultimately Steve. I say "easily" because the service that has been performed since 2006 on our XC90, More

by timcrow1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Doug MacAdam

Apr 30, 2012

Smythe Volvo Cars responded

A good product and great people is what helps us enjoy the business we do. We look forward to maintaining your new X/C90 as we did the last one. Thanks for taking the time to post a nice review. We'll see you next time in.

Apr 30, 2012

Smythe Volvo Cars responded

A good product and great people is what helps us enjoy the business we do. We look forward to maintaining your new X/C90 as we did the last one. Thanks for taking the time to post a nice review. We'll see you next time in.

Apr 30, 2012

Smythe Volvo Cars responded

A good product and great people is what helps us enjoy the business we do. We look forward to maintaining your new X/C90 as we did the last one. Thanks for taking the time to post a nice review. We'll see you next time in.

Apr 30, 2012

Smythe Volvo Cars responded

A good product and great people is what helps us enjoy the business we do. We look forward to maintaining your new X/C90 as we did the last one. Thanks for taking the time to post a nice review. We'll see you next time in.

April 17, 2012

Dealership Rating

The best dealer out there!! Friendly staff, always willing to go the extra mile to make you feel welcome and like you are one of the family!! More

by amandaerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Plesh

Apr 17, 2012

Smythe Volvo Cars responded

Thanks for the nice words. We will always try to make our customers feel this way. We'll see you next time in.

April 06, 2012

Dealership Rating

i have had the pleasure of work with Sean for more then 8-9 years i am on my 3 or forth Volvo, he has been amazing and i can always count on him, i stay with volvo because that is the brand he represents a More

by wtedglynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Sean Flanagan / Kevin Flanagan

Apr 06, 2012

Smythe Volvo Cars responded

Ted, Thanks for the kind words. Today worked out well. It was good to be able to get right on your vehicle and get you back on the road. Customers like you make our day better as well. See you next time around, Sean

April 04, 2012

Dealership Rating

I purchased my first Volvo from Smythe. And it was the first of many satisfying experiences. I kept the first Volvo for more than 20 years and always had it serviced at Smythe. They kept it running i More

by S802006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward , Nick Pavano, Tony Plesh

Apr 05, 2012

Smythe Volvo Cars responded

What a great Volvo story. We have quite a few Volvo families. Because of safety and reliability, it is a great car to hand down to new drivers. Many times we get to know these young drivers and be a part of their life from their early driving days to when they are handing their Volvos to their children. It is very rewarding. Thank you for taking the time to post your positive experience.

March 28, 2012

Dealership Rating

The Sales and Service Professionals at SMYTHE Volvo are the BEST! The customer service is always EXCELLENT - You will be pleased when you purchase and/or service your Volvo at this dealership! The shop are More

by Joyce L. Martinsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam , Tony Plesh

Mar 29, 2012

Smythe Volvo Cars responded

That is a great endorsement. We work hard to really be the best and I'm glad that you've had the experience you did. We will continue to stay focused on delivering this kind of service.

March 27, 2012

Dealership Rating

i have been a customer of Smythe since 1999 and have leased and/or purchased four (4) S80's during this time. There are certainy other Volvo dealers closer to my office, however I choose Symthe becuase More

by jamesfrank38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam , Craig Melquist, Nick Pavano, Tony Plesh

Mar 27, 2012

Smythe Volvo Cars responded

We know that many of our customers go out of their way to deal with us. We very much appreciate this and try to go out of our way to provide an Outstanding experience. Thank you for your patronage over the years.

March 24, 2012

Dealership Rating

We have bought at least twelve Volvos from Smythe, over a period of about 20 years. (We give our old ones to our children.) We have been consistently happy with every aspect of Smythe, from buying the car, t More

by sally c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam , Nick Pavano, Tony Plesh

Mar 25, 2012

Smythe Volvo Cars responded

I have to say that Smythe Volvo has some terrific customers. Yes we have challenges sometimes but with customers like you providing us with feedback like this it really helps us to be better at what we do. It helps us to know we are doing a good job. Its a good cycle. Thank you.

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