Sean Flanagan | Page 22

I accidentally locked my car with the key inside. Yes, one of those days! Gary and Brad were amazing and helped with the process of unlocking the car. Brad came to my home on his day off. I can't say en one of those days! Gary and Brad were amazing and helped with the process of unlocking the car. Brad came to my home on his day off. I can't say enough...They were helpful, patient and saved my day! More

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This ended up being a service call with Doug that moved easily into a sales conversation with Kevin and ultimately Steve. I say "easily" because the service that has been performed since 2006 on our XC90, easily into a sales conversation with Kevin and ultimately Steve. I say "easily" because the service that has been performed since 2006 on our XC90, now at the 100K mark, literally sold us on purchasing another Volvo specifically through this dealership. After looking into options, we're more than likely going to go with the XC60 T6! If these folks ever have bad days, the customer never knows it! Thanks as always for the great communication, service and support throughout. Tim Crow More

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The best dealer out there!! Friendly staff, always willing to go the extra mile to make you feel welcome and like you are one of the family!! willing to go the extra mile to make you feel welcome and like you are one of the family!! More

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i have had the pleasure of work with Sean for more then 8-9 years i am on my 3 or forth Volvo, he has been amazing and i can always count on him, i stay with volvo because that is the brand he represents a 8-9 years i am on my 3 or forth Volvo, he has been amazing and i can always count on him, i stay with volvo because that is the brand he represents and i do not want to work with anyone else i have a hard time getting my car in for service because of my schedule, i brought it in today and he got me in and out in record time, our family is very grateful to have Sean and Kevin on our side, life is tough enough these days, our volvo guys only help make my day better tks/rds ted Glynn florham park nj More

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I purchased my first Volvo from Smythe. And it was the first of many satisfying experiences. I kept the first Volvo for more than 20 years and always had it serviced at Smythe. They kept it running i first of many satisfying experiences. I kept the first Volvo for more than 20 years and always had it serviced at Smythe. They kept it running in top notched condition for in excess of 500 thousand miles. The service was always excellent and the team of mechanics were dependable, reliable, informative and very professional and above all, always courteous. My second, third and fourth Volvo I also purchased from Smythe, all three were serviced at Smythe. I have had a total of 5 Volvos—1979 DL, 1988 240, 1994 940, 2000 S80, 2006 S80, all of which were serviced at Smythe. I still own three of the five (the 1988, 2000 an the 2006) with 500, 200, and 66 thousand miles respectively. Infrequently, I have had at least one of the Volvos I owned serviced at other Volvo dealerships, but for some reason I always feel the need to go back to Smythe, probably because of the quality of work and the attentiveness of the Team of mechanics at Smythe—I feel that I can unquestionably depend on them to do the highest quality work the first time around—and that has always been the case for the last 30 years or more of my experience with them. I have never been dissatisfied or unhappy with the quality of work performed at Smythe. And mainly because of the friendliness and quality of work produce by the Volvo Team—Sean, Kevin, Nick, Tony, Doug, Tom, Gary and all the floor mechanics, I have and will continue to very highly recommend Smythe Volvo to anyone who plans to purchase or have a Volvo serviced. More

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The Sales and Service Professionals at SMYTHE Volvo are the BEST! The customer service is always EXCELLENT - You will be pleased when you purchase and/or service your Volvo at this dealership! The shop are the BEST! The customer service is always EXCELLENT - You will be pleased when you purchase and/or service your Volvo at this dealership! The shop area is immaculate - you can schedule a loaner vehicle for your convenience - the guys always greet you by name and with a smile and your complete satisfaction is their #1 priority. We wouldn't go to any other Volvo Dealership - SMYTHE Volvo is the BEST! More

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i have been a customer of Smythe since 1999 and have leased and/or purchased four (4) S80's during this time. There are certainy other Volvo dealers closer to my office, however I choose Symthe becuase leased and/or purchased four (4) S80's during this time. There are certainy other Volvo dealers closer to my office, however I choose Symthe becuase of the family atmosphere, great service and they are very accomodating and understanding of their customers needs. More

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We have bought at least twelve Volvos from Smythe, over a period of about 20 years. (We give our old ones to our children.) We have been consistently happy with every aspect of Smythe, from buying the car, t period of about 20 years. (We give our old ones to our children.) We have been consistently happy with every aspect of Smythe, from buying the car, to their fantastic service department. They have a high degree of honesty, professionalism, and good humor. Their employees stay with Smythe, so we've known them for years. Their service department goes the extra mile in doing things right and in making the service experience pleasant and convenient for the customer. They are courteous, cheerful, fair and reasonable. More

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I gave the aforementioned ratings noted above because the service staff diagnosed and evaluated my service needs and prescribed the appropriate level of service required to resolve my issue. The repairs wer service staff diagnosed and evaluated my service needs and prescribed the appropriate level of service required to resolve my issue. The repairs were timely and cost-effective. The staff is the most professional I've ever dealt with in the automobile dealership industry over the past 30 years I've owned cars. Sean does an amazing job managing and training the staff to remain professional at all times no matter how rude some people can be...and I've witnessed some obnoxious people in thier presence, but the staff always handles and resolves the situaton to the customer's satisfaction. I remain a loyal customer because they remain a loyal dealership. More

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I had wheel locks installed for XC60 and the service was short and completed right away. Mr. Sean Flanagan was very helpful and courteous. Thanks for the great service. short and completed right away. Mr. Sean Flanagan was very helpful and courteous. Thanks for the great service. More

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