Sean Johnson | Page 72

Great Experience I highly recommend Subaru of Tucson. These guys are professional and great to work with. The whole team was very knowledgeable and make the car buyi I highly recommend Subaru of Tucson. These guys are professional and great to work with. The whole team was very knowledgeable and make the car buying experience awesome! More

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Dealing with first rate salespeople. I feel that my salesmen, Trent and Sean were outstanding in their knowledge of the Subaru and the model I was interested in. I think they are the be I feel that my salesmen, Trent and Sean were outstanding in their knowledge of the Subaru and the model I was interested in. I think they are the best salespersons I have ever had with any product. During the whole process of selling the car they were exceptional. Trent handled the closing of the sale in a very professional manner. I would highly recommend them to any of my friends. More

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Great experience with every individual at Subaru. Sean is knowledgeable about the product that he represents. Sean has the ability to provide a stress free buying environment that is refreshing to any Sean is knowledgeable about the product that he represents. Sean has the ability to provide a stress free buying environment that is refreshing to any consumer. He is very personable and a pleasure to work with. More

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Professional, caring, honest, fair, helpful Dealt with Sean Johnson Sales Associate. Then Jade Hilliard Service Advisor. If your looking to buy an auto or just checking them out, you will not Dealt with Sean Johnson Sales Associate. Then Jade Hilliard Service Advisor. If your looking to buy an auto or just checking them out, you will not go wrong permitting Sean to assist you. No pressure, lots of good honest info. And Jade is there to help you understand what service maintenance is due, the cost and just plain honestly helpful. Coffee, tea, fruit, WiFi while you wait in a most comfortable lounge area. I felt like everyone really cared. More

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Friendly and helpful staff. Sean was very helpful, knowledgable and patient. We had many questions and were undecided; however, Sean contiued to answer our questions patiently an Sean was very helpful, knowledgable and patient. We had many questions and were undecided; however, Sean contiued to answer our questions patiently and allowed us to view other options without any high pressure. Traci was friendly andvery organized which madethe paperwork less hectic. More

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Purchase of Subaru Outback Sean Johnson was a consummate, knowledgeable professional. Loved working with him. Very thorough and patient. The bouquet of roses for my wife was a t Sean Johnson was a consummate, knowledgeable professional. Loved working with him. Very thorough and patient. The bouquet of roses for my wife was a thoughtful touch. Wish we could say the same for Traci in Finance. Unfortunately, she came off as pushy and hard sell. Very off-putting. Friendly enough at first, but then the endless hours in her office when we should have been out and on our way home much sooner eroded the elation we'd been feeling about your dealership after working with Sean. Traci was frustratingly obsessed with selling us products we didn't want. When I told her my wife and I would discuss these "opportunities" at home later on, she told us the extended maintenance was a one time only offer that had to be completed the day of purchase. Nonsense. If it's a good deal today, it's a good deal in a week or two. Unethical, to put it mildly. The pressure in her office was discouraging, suffocating, and caused us to have serious second thoughts about the Tucson Subaru dealership. We listened to this nonsense far longer than was reasonable. Honestly, it came close to costing you a deal, and certainly soured Tucson Subaru's image in our minds. I'm polite--up to a point. Traci pushed way beyond that point, exploiting our excitement and goodwill with her insistent, fear-mongering sales pressure. Loved working with Sean. Loved the car. The Finance experience?Unpleasant. That's a shame, isn't it? We could have had a great experience. Instead we drove away somewhat disillusioned with your dealership. We'd likely still recommend you to friends--but would caution them about questionable practices in the Finance Department. More

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Felt nicely taken care of, no pressure We can because we wanted to try out the COSTCO discount, which frankly wasn't much, but it got us in your door. We started communicating with Tim, who We can because we wanted to try out the COSTCO discount, which frankly wasn't much, but it got us in your door. We started communicating with Tim, who got sick when we could come up, so he turned us over to Sean, who was great. More

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Excellent service Bought my Outback in for the third service, on 26 Oct 17. Was met by a cheerful employee who directed me to the service rep named Chistopher Bowden. H Bought my Outback in for the third service, on 26 Oct 17. Was met by a cheerful employee who directed me to the service rep named Chistopher Bowden. He took down my info showed me the waiting area, when finished explained what had been done and what they would do on the next service time. Very pleasant and professional. All the employees I spoke to that day were great. My experience since coming here in Oct 2016, when I bought my first car has been outstanding. More

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Purchase Great customer service. Sean and Traci did a fantastic job ans worked with us with our timeline for when we needed to come in and leave by. Very happy Great customer service. Sean and Traci did a fantastic job ans worked with us with our timeline for when we needed to come in and leave by. Very happy More

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Best new car purchase in 40 years! Thanks Sean & Tucson Suburu business office staff for making this a positive, low stress, efficient, and games free experience. Love my new Outback wh Thanks Sean & Tucson Suburu business office staff for making this a positive, low stress, efficient, and games free experience. Love my new Outback wheels. It's been my dream to be a proud Suburu owner since I was 16. AND....now it's a reality. Can't wait to do a road trip! Much appreciate the amazing experience and dozen celebratory red roses! Can't get much better than that! More

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