Sean Richmond
Sean Richmond at Schaumburg Toyota

Sean Richmond | Page 2

Service Advisor

Schaumburg Toyota

875 W Golf Rd
Schaumburg, IL 60194

5.0
31 Reviews
5.0

31 Reviews

Write a Review

31 Reviews of Sean Richmond

April 13, 2021

Dealership Rating
Employee Rating

I want to specifically acknowledge Mike Krueger, the Service Director for his professionalism and great service. Having purchased my RAV4 in December, I wanted to service it at a Toyota dealership. Sche More

by MichelleH
Recommend Dealer
Yes

Other Employees Tagged: Mike Krueger , Brian

Apr 14, 2021

Schaumburg Toyota responded

Thanks for sharing and thanks for the opportunity to make things right! We really appreciate your support, Michelle!

August 22, 2020

Dealership Rating
Employee Rating

Top-notch service! Sometimes there is a disconnect between what you communicate to the service team and what they deliver, but at the end of the day Schaumburg Toyota is committed to making it right. More

by jlcoates
Recommend Dealer
Yes
Aug 24, 2020

Schaumburg Toyota responded

Glad we could assist in your auto needs! Thanks for being our customer and sharing your experience. We appreciate your support!

May 10, 2020

Dealership Rating
Employee Rating

Holy Smokes, Schaumburg Toyota SERVICE Department is the BEST!!! EVERYONE should but one for the service alone...let alone the top notch quality of the actual vehicle. I always get asked why I pay a little More

by TheMerryMeisters
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mejias , Andrew in Service and Marrissa? on phonecalls

May 11, 2020

Schaumburg Toyota responded

WOW! We really appreciate you as our loyal customer! Thank you so much for the wonderful review.

February 07, 2020

Dealership Rating
Employee Rating

Good service as usual! I've been a customer for years. I have purchased 3 cars from here through the years - 1995, 2017 and 2019. More

by claireo_97
Recommend Dealer
Yes
Feb 07, 2020

Schaumburg Toyota responded

We are thrilled to have you as our long time loyal customer! Thanks for your support!

September 26, 2019

Dealership Rating
Employee Rating

Amazing Service always does a great job servicing my 3 vehicles. The always advise you when other things need to be done before doing. What a great job. More

by Erica072689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bart Szuba , Patrick

Sep 27, 2019

Schaumburg Toyota responded

Thanks for your 5 star review and for being our customer, Erica! We will continue to do our best in assisting you with your vehicles!

July 25, 2019

Dealership Rating
Employee Rating

Service Always a pleasure when getting service on my Sienna. Sean and team are always friendly and professional, and get the job done quickly! Thank you! More

by Lori Kriz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2019

Schaumburg Toyota responded

Thank you for being our customer, Lori! We appreciate you as our customer and for sharing your thoughts!

April 03, 2019

Dealership Rating
Employee Rating

Quality People Make the Difference 2 years ago I had first experience with Sean Richmond in the service department. That sold me on dealership. Since then our family has leased 2 new ve More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Pieprz , Al Rizzotti, Nick Houston

Apr 04, 2019

Schaumburg Toyota responded

We are thrilled to have you as our loyal customer, Richard! Thanks for sharing!

December 03, 2018

Dealership Rating
Employee Rating

Tire replacement This place is great. Always friendly and helpful staff especially Sean in service and jim in parts. One thing is needed a pop mechine I don’t like cof More

by Toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Lowell, Andy Pellegrini , Jim ruffolo

Dec 06, 2018

Schaumburg Toyota responded

Thanks for your input and for sharing your experience!

November 20, 2018

Dealership Rating
Employee Rating

Sean is the BEST. My service experience with Sean is SO top-notch that I’ve started bringing my wife’s Sienna to you guys for routine maintenance that I could take it a More

by ToyotaServiceIsTheBEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2018

Schaumburg Toyota responded

We are thrilled to have you as our loyal customer! Thanks for sharing!

October 08, 2018

Dealership Rating
Employee Rating

Fantastic People This review is long overdue - I have been enjoying my new Toyota Sienna from Zaya of Schaumburg Toyota! The purchase of the vehicle was smooth as was More

by Killian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zaya Ochana, Thomas Sayasane

Oct 11, 2018

Schaumburg Toyota responded

We are pleased to hear everything went so well. We are here for any of your future needs. Thanks again and we wish you many happy miles!

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