Sean Roberts | Page 2

The service manager was kind enough to tell me the The service manager was kind enough to tell me the slowest part of the day so I could get in on walk in service. This is my 5th Subaru and I was due The service manager was kind enough to tell me the slowest part of the day so I could get in on walk in service. This is my 5th Subaru and I was due for my first 6000 mile service on it. Before I could get scheduled I got a nail in the sidewall of the drivers rear tire. So I needed to get in quickly. I got there and Sean was my advisor and they did my service which included the tire rotation. So it made it easy to check the tires. They quoted me a price to replace the tire that was more than fair. I mean everyone talks about the dealer being expensive and I have not found that to be true at all. I had a price from Discount tire when I stopped in two days earlier to get air. The dealer at Five Star Subaru quoted a price to replace the same exact tire at 55% less than Discount. Even though it was a great price you can't help be a bit frustrated because you had the bad luck to get a road hazard on a brand new Subaru tire. I guess we looked frustrated as we were checking out. I always purchase the extended service package on my Subaru because it is such a good value. The advisor Dyson said we got this for you this time, and they rolled in the cost of replacing the tire for me. That is the service you get at 5 Star. I am not just saying that because I saved on the tire. The place is always spotless, the people from the sales rep to receptionist is always like your friend. I stop by and grab a coffee sometimes and visit with them. Just the best bunch you ever experience. Switched my business here the first day they opened and it has been awesome every since Thanks Rick Gray More

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I love that you still have very qualified employees in your service department. I have owned all makes and models over the years and this is my favorite dealership. Subaru is the best all around! your service department. I have owned all makes and models over the years and this is my favorite dealership. Subaru is the best all around! More

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Dealing with Five Star Subaru & Darrell Cooper was EXCELLENT no pressure, fair price & “Cooper” found me exactly what I was looking for. The best price in the DFW area. Thanks DC EXCELLENT no pressure, fair price & “Cooper” found me exactly what I was looking for. The best price in the DFW area. Thanks DC More

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Sean Roberts was absolutely wonderful and welcoming! Definitely coming back to this location! Everyone was very through on our work and exterior. We even got a free car wash! Definitely coming back to this location! Everyone was very through on our work and exterior. We even got a free car wash! More

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I was pleased with the level of customer service and overall service to my vehicle. I recommend this dealership. I appreciate the dedication to excellence. overall service to my vehicle. I recommend this dealership. I appreciate the dedication to excellence. More

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5 stars for 5 star Subaru This is the 3rd Subaru we have purchased here. I only take my car her for service because we love them so much. Wing and Sean made this an easy upgrad This is the 3rd Subaru we have purchased here. I only take my car her for service because we love them so much. Wing and Sean made this an easy upgrade and we are thankful for their friendliness and professionalism! More

by LINDSEY.KH825 Verified Customer Verified Customer

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excellent service. recommended fast efficient and easy to work with. customer-focused and friendly. definitely, buy from here. needed more on my trade is why I didnt give five stars fast efficient and easy to work with. customer-focused and friendly. definitely, buy from here. needed more on my trade is why I didnt give five stars More

by MattR Verified Customer Verified Customer

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Made getting my new car a good experience Gave me a good price on the car dining try and jerk me around on the financing. Made spending that much money as painless as possible and I didn’t wal Gave me a good price on the car dining try and jerk me around on the financing. Made spending that much money as painless as possible and I didn’t walk out hating them or myself. Big thanks to Sean. At no point did I feel like he wasn’t being honest with me. More

by engel.aaron84 Verified Customer Verified Customer

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Helpful, knowledgeable and fast You could tell by the number of people in the store it was a busy day. In spite of being a busy day, I was given the time I needed to choose my car, t You could tell by the number of people in the store it was a busy day. In spite of being a busy day, I was given the time I needed to choose my car, to test drive and compare and answers to all my questions. This resulted in my becoming a Subaru owner. More

by Love my Forrester Verified Customer Verified Customer

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First class It was my first visit since purchasing my Outback and I could not have been more impressed and happy I decided to buy a Subaru. The Five Star staff wa It was my first visit since purchasing my Outback and I could not have been more impressed and happy I decided to buy a Subaru. The Five Star staff was quick, kind, and helpful. Still the best car buying and now car servicing I've ever received. More

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