Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
640 Reviews

Industry Experience

20 yrs, 11 mos

4.9

640 Reviews

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639 Reviews of Sean Thomas

August 03, 2025

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Employee Rating

Great customer service, Sean was great and very helpful. They really care about fixing the problem and making it a smooth experience More

by elena.salagre
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Recommend Dealer
Yes

August 02, 2025

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Our experience was seamless and our car was ready quickly, with a personal touch to make us feel valuable. More

by PPBROZ01
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Recommend Dealer
Yes

August 02, 2025

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Great service and sales parts it’s fast paced but very well executed enjoyed the experience with the whole team took care a few thing all in one place was clean tea coffee water hot chocolates with wi-fi More

by Jetta Man
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Recommend Dealer
Yes
Aug 02, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you enjoyed our service and sales parts at Dirito Brothers Walnut Creek Volkswagen. It's wonderful that our amenities made your visit pleasant, and we appreciate the mention of our team's efforts. Thank you for sharing such a detailed review!

August 02, 2025

Dealership Rating
Employee Rating

Great service and sales parts it’s fast paced but very well executed enjoyed the experience with the whole team took care a few thing all in one place was clean tea coffee water hot chocolates with wi-fi More

by Jetta Man
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 02, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to hear you enjoyed your experience with Dirito Brothers Walnut Creek Volkswagen. It's great that our team was able to assist with everything and keep you informed. Thanks for the review, and take care!

August 01, 2025

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Sean was very good. The service was quick. The service department were very helpful and efficient. More

by JOANBILLECI
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Recommend Dealer
Yes
Aug 01, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you found our service quick and efficient. Our team appreciates your feedback. Thanks for choosing Dirito Brothers Walnut Creek Volkswagen.

July 31, 2025

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very friendly people. ..... very knowledgeable...... very helpful......... Lots of words in the English language that don't mean anything More

by LESTERDON
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Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

Jul 31, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We're happy to hear our team could assist you effectively.

July 30, 2025

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I stopped by on a Saturday and Dan was helpful with information and scheduling me in for an appointment. Sean and the technicians got my car taken care of much faster than I expected. More

by Brett
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Recommend Dealer
Yes

Other Employees Tagged: Dan Rodriguez

Jul 30, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear our team made your experience smooth and efficient. Thank you for sharing your positive feedback about their efforts. We appreciate you choosing Dirito Brothers Walnut Creek Volkswagen; take care!

July 29, 2025

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Terrific service department. Appointments are easy to make and they are ready for you when you arrive. They are really clear on diagnostics and follow up extremely well. More

by PCANALES
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Recommend Dealer
Yes
Jul 31, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the great feedback. We're pleased you found our service department easy to work with at Dirito Brothers Walnut Creek Volkswagen. We hope things continue well for you.

July 26, 2025

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Employee Rating

Needed warranty work on my id. 4. Sean coordinated my experience and it was very smooth and enjoyable. I was kept up to date, zero drama and drop-off / pick-up was a breeze. Thx More

by VW1
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Recommend Dealer
Yes
Jul 26, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had a smooth experience with the warranty work on your ID.4. Thank you for sharing your positive feedback about our team at Dirito Brothers Walnut Creek Volkswagen.

July 25, 2025

Dealership Rating
Employee Rating

Sean was very helpful and polite. Sean answered all questions and was professional. Very good at his job. More

by ALIKHANI7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 25, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad our team could assist you so well. Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen.

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