Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen
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Sean Thomas | Page 3

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
480 Reviews
4.9

480 Reviews

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480 Reviews of Sean Thomas

October 12, 2024

Dealership Rating
Employee Rating

Excellent service. Advisor Sean very helpful. This dealership is trustworthy. I have purchased over the years approximately eight cars from them. Always good service. More

by AMBO3540
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your continued loyalty to Dirito Brothers Walnut Creek Volkswagen. We're glad our team has been able to earn your trust over the years. Looking forward to assisting with any future needs.

October 11, 2024

Dealership Rating
Employee Rating

Always top Notch Service at The Dirito Brothers ! They are Legendary ! The STAFF IS AMAZING ! James T here ! More

by JIM@ARTISTICGEOMETRY.COM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Oct 17, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your feedback. We're glad our team made your visit a pleasant one.

October 10, 2024

Dealership Rating
Employee Rating

I was treated well and have no complaints. The dealership was very clean and very professional. More

by DANBURNS6
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review. We're pleased to hear about your experience at Dirito Brothers Walnut Creek Volkswagen. Wishing you all the best with your vehicle travels from here on out!

October 10, 2024

Dealership Rating
Employee Rating

They are great. Very good customer service and they communicate with their customers very well. More

by valsheaff
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen appreciates your positive feedback on our communication and customer service. Reach out if you need anything else.

October 07, 2024

Dealership Rating
Employee Rating

First time taking in VW for service & was met with professionalism. Marina was very warm & friendly & explained everything in great detail. She texted me updates & always kept me in the loop. More

by LVMARC4EVR97
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. It's great that our team made sure you were informed throughout the service of your VW. Feel free to reach out if there's anything else we can do for you.

October 05, 2024

Dealership Rating
Employee Rating

Marina was great. Service was great! Thank you! Always great service at Dirito Brothers. Will always get our cars from you. More

by LIZNpincA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We truly appreciate your kind words and ongoing support of Dirito Brothers Walnut Creek Volkswagen. Thank you for choosing us for your car purchases.

October 04, 2024

Dealership Rating
Employee Rating

Everyone was super helpful - from the first call, through drop off, the actual work, and pick up. Communication was done through text (fantastic!), and Bubbles was detailed when I picked her up. Thanks for More

by msj
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind review of your experience with Dirito Brothers Walnut Creek Volkswagen. We appreciate you sharing these details. Take care!

October 04, 2024

Dealership Rating
Employee Rating

Sean Thomas is awesome every time we need help with Dorito! Fast and so easy to work with. More

by maria.wentworth
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for appreciating our team’s efforts at Dirito Brothers Walnut Creek Volkswagen. We're glad the process was quick and smooth for you.

September 30, 2024

Dealership Rating
Employee Rating

Excellent, fast and prompt service. This time the team was able to schedule the 20UF recall quickly and complete it in one morning. Very happy with how they have kept my 2016 GTI runnin More

by DKATSIS70
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Dirito Brothers Walnut Creek Volkswagen is glad to hear you've been pleased with the 20UF recall service on your GTI. It's always a pleasure ensuring your vehicle runs smoothly for many years and miles. Wish you continued great driving experiences!

September 29, 2024

Dealership Rating
Employee Rating

For over twenty years I have used Dirito Brothers for my Jetta and Passat. Always friendly, thorough and educational. Never a team trying to sell my car for a new model. Professional and I trust the workers More

by sandykrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Oct 11, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you've had a positive experience with Dirito Brothers Walnut Creek Volkswagen. We appreciate your long-term trust in our team. Have a wonderful day!

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