Sean Thomas | Page 3
Service Advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Industry Experience
21 yrs, 7 mos
743 Reviews
Write a Review743 Reviews of Sean Thomas
January 31, 2026
Car was ready before promised time. I asked for the car to be ready at a specific time due to schedule (which I don't really like to do), and Sean clearly made it happen. I asked for the car to be ready at a specific time due to schedule (which I don't really like to do), and Sean clearly made it happen. More
January 30, 2026
Glad the problems were taken care of. Thank you for the Lyft ride home as well. Thank you for the Lyft ride home as well. More
Other Employees Tagged: Marina Felix , Josh
January 25, 2026
I worked with Sean, who did a great job. But VW itself should have identified the problem BEFORE I bought the car: a hazardous insistence on calling roadside assistance when not needed sta But VW itself should have identified the problem BEFORE I bought the car: a hazardous insistence on calling roadside assistance when not needed started two months after I bought the car. The software update that fixed it should have been available then, NOT after four instances of this problem. More
January 22, 2026
Came in for an oil change/routine maintenance on my GTI. Sean got me all squared away with what I needed done and everything went smoothly. Everything was great with the car when I got it back. I will defin Sean got me all squared away with what I needed done and everything went smoothly. Everything was great with the car when I got it back. I will definitely keep coming back when I need maintenance or work done. More
January 20, 2026
This is the finest dealership I've done business with. Great job always. Very good work. Great job always. Very good work. More
Other Employees Tagged: Kevin Hubert, Marina Felix
January 19, 2026
Everything was great. No complaints at all repairs done quickly- kept in the loop the whole way No complaints at all repairs done quickly- kept in the loop the whole way More
Other Employees Tagged: Kevin Hubert, Marina Felix
January 15, 2026
Dirito service was its usual excellent standard. Had all 4 tires replaced. Car was ready next day, Had all 4 tires replaced. Car was ready next day, More
Other Employees Tagged: Kevin Hubert, Shannon Sousa, Marina Felix
January 12, 2026
Seems like a well run dealership generally. For service I have worked with a particularly good service advisor and it’s the best dealership experience I’ve had. For service I have worked with a particularly good service advisor and it’s the best dealership experience I’ve had. More
Other Employees Tagged: Shannon Sousa

