Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas | Page 49

Service Manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
757 Reviews

Hi, I'm Sean, Service Manager @ Dirito Brothers Volkswagen. I've spent over 20 years in Volkswagen service. My goal is to make every visit easy, transparent, and stress-free. If there's ever anything I can do to improve your experience, please don't hesitate to reach out.

Industry Experience

21 yrs, 10 mos

4.9

757 Reviews

Write a Review

757 Reviews of Sean Thomas

October 19, 2023

Dealership Rating
Employee Rating

great service. gald the dealership is so close to my homer. i will be bringing my car here for all dealershipo required service. More

by SPIDY512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Oct 19, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about our convenient location and service at Dirito Brothers Walnut Creek Volkswagen. We look forward to helping keep your car in excellent condition.

October 18, 2023

Dealership Rating
Employee Rating

Marina Felix was very friendly and professional. The car was ready on time like her told me. More

by CUATROLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

Oct 18, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that Marina Felix met your expectations and the car was ready as promised. At Dirito Brothers Walnut Creek Volkswagen, we value punctuality and professionalism. Thank you for your 5-star review.

October 16, 2023

Dealership Rating
Employee Rating

Sean Thomas and the staff at Dirito were AWESOME! I had a "one of a kind" issue that they solved on the spot! More

by MMAXWELL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your awesome experience with our Service Team. We're glad to learn that you left Dirito Brothers Walnut Creek Volkswagen pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your car!

October 10, 2023

Dealership Rating
Employee Rating

Service is always great and advisers are always keeping u up to date with how ur car is doing More

by XCULLOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your great 5-star review. We're glad to learn that you are consistently pleased with the high level of customer care from our Service Team at Dirito Brothers Walnut Creek Volkswagen. It's important that we thoroughly communicate the necessary maintenance needs to our customers. We look forward to servicing your needs over the years to come!

October 09, 2023

Dealership Rating
Employee Rating

Excellent care and service. Great and efficient with timing and providing direct transportation to and from More

by shate_gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are grateful you took the time to leave this positive review. It's great to know that our Service Team was efficient and did an excellent job at what they do. We're also glad to learn that our team provided transportation to and from the dealership. Should you need anything, please don't hesitate to reach out to us at Dirito Brothers Walnut Creek Volkswagen.

October 05, 2023

Dealership Rating
Employee Rating

Excellent Customer relations and service done within expected/preferred time frame. Everyone was very helpful and attentive. More

by OSCARGIRL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Oct 05, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are so happy to know that our Service team was very helpful, attentive, and provided an excellent experience on your visit. Thank you very much for the wonderful feedback and 5 stars. It was a pleasure to do business with you, and we hope to see you at Dirito Brothers Walnut Creek Volkswagen again in the future.

September 30, 2023

Dealership Rating
Employee Rating

I was very happy with the service, my service advisor, and my windshield. Thank you! More

by KATIE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Marina Felix

Oct 02, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you're happy with the way we do business here. Thank you for the positive five-star review of the repair of your windshield! Please don't hesitate to reach out to us here at Dirito Brothers Walnut Creek Volkswagen in the future if you need any further auto-related assistance from our Service Team.

September 28, 2023

Dealership Rating
Employee Rating

Sean Thomas was great and walked us through the process well. It was a smooth interaction. The cashier was great as well. Shannon is an awesome manager. More

by JANDBTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Sousa

Sep 29, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive feedback! We are happy to learn that you had a smooth vehicle-buying process with the help of our Sales Team at Dirito Brothers Walnut Creek Volkswagen and we congratulate you on your purchase.

September 27, 2023

Dealership Rating
Employee Rating

Sean T was very helpful. Kept me updated. Took care of my requests and all my questions. Very knowledgeable with excellent customer focus. More

by LESLIEANNT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thanks for this amazing review! Helpful and updated assistance is always valued here at Dirito Brothers Walnut Creek Volkswagen. It is so great to know you received knowledgeable service. Come see us again for any of your future vehicle needs.

September 27, 2023

Dealership Rating
Employee Rating

Sean was extremely thorough & accommodating. He answered all my questions & was very efficient. I like the texting feature too. Makes everything so easy! More

by NWEAVER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive review of our extremely thorough and accommodating team here at Dirito Brothers Walnut Creek Volkswagen. We always endeavor to provide excellent customer service. Thank you for your business and let us know if we can assist you further.

...
49
...

Dealership Inventory (190 Vehicles)

new 2026 Volkswagen Tiguan car, priced at $41,408
2026 Volkswagen Tiguan
new
Sandstone w/ Deep Black Roof exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $33,072
2026 Volkswagen Tiguan
new
platinum gray metallic exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Jetta car, priced at $25,720
2026 Volkswagen Jetta
new
Pyrite Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Golf GTI car, priced at $42,949
2026 Volkswagen Golf GTI
new
Alpine Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Taos car, priced at $34,290
2026 Volkswagen Taos
new
Monterey Blue Pearl exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Jetta car, priced at $25,651
2026 Volkswagen Jetta
new
Pure White exterior
Automatic
Front-wheel Drive