Sean Thomas | Page 7

Sean did a great job from his terrific product knowledge and perfect "front of the house" demeaner. There's one follow-up item to be completed, but I'm sure that will also be handled fine... and perfect "front of the house" demeaner. There's one follow-up item to be completed, but I'm sure that will also be handled fine... More

by paulrunge Verified Customer Verified Customer

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Great service experience! Everyone is so friendly and attentive to customer needs. It was nice to be cared for by this team. Everyone is so friendly and attentive to customer needs. It was nice to be cared for by this team. More

by TRAYSILLY Verified Customer Verified Customer

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Quick service with good communication; friendly and accommodative service department; all repairs done under warranty accommodative service department; all repairs done under warranty More

by JKOT3 Verified Customer Verified Customer

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the Dirito Brothers sales department are excellent. the service was great; they listen when explaining the problem I have with my car and give excellent suggestions. the service was great; they listen when explaining the problem I have with my car and give excellent suggestions. More

by DIATHMP87 Verified Customer Verified Customer

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Service rep Sean nice and competent. The whole operation is smooth and easy. $30 to replace a side marker bulb is a bit much but I knew what I was getting into. The whole operation is smooth and easy. $30 to replace a side marker bulb is a bit much but I knew what I was getting into. More

by KCASTLEMAN Verified Customer Verified Customer

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They were able to get my car done within 2. 5 hours. Just weren’t able to find the issue with my car. 5 hours. Just weren’t able to find the issue with my car. More

by yaslenejimenez Verified Customer Verified Customer

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The service writer Sean Thomas was truly exceptional in terms of thoroughly explaining the repairs needed on my VW Golf R. Pleasant experience with no pressure and advised me of the future maintenance rep terms of thoroughly explaining the repairs needed on my VW Golf R. Pleasant experience with no pressure and advised me of the future maintenance repairs needed. Sean was a consummate professional and truly an asset to VW of America and the Dirito Bros dealership. In fact, I recommended any VW customer who has had issues with their local VW dealership make their way and visit Dirito Bros in Walnut Creek. More

by Porsche4life Verified Customer Verified Customer

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My 24 Jetta was brought in for transmission and clock issues. This is the second time they've attempted to fix the transmission and it did not get better from the last time. They reset the memory of the issues. This is the second time they've attempted to fix the transmission and it did not get better from the last time. They reset the memory of the transmission, hoping it will settle differently. I do not consider the product Repaired at this time. More

by BBRITZ Verified Customer Verified Customer

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We like coming to this garage. Helpful and friendly staff at the garage. A very nice waiting room too. They diagnosed the problem quickly and got it fixed. Excellent service! Helpful and friendly staff at the garage. A very nice waiting room too. They diagnosed the problem quickly and got it fixed. Excellent service! More

by MWE5 Verified Customer Verified Customer

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Easy to make appointment and getting the service done on time. Employees are professional and friendly. on time. Employees are professional and friendly. More

by zohra.tawakali Verified Customer Verified Customer

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