Serafin Castelan
Serafin Castelan at Fair Oaks Ford

Serafin Castelan

Sales

Fair Oaks Ford

2055 W Ogden Ave
Naperville, IL 60540

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4.9
316 Reviews

Dealership Experience

21 yrs, 5 mos

Industry Experience

21 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.9

316 Reviews

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316 Reviews of Serafin Castelan

June 27, 2025

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Employee Rating

Amazing Dealership! Service Department is friendly and on point! Dean, my recent salesman on my new Mustang was awesome; he did a great job at keeping me abreast of th More

by Sassyldy2425
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Recommend Dealer
Yes

June 05, 2025

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castelan is grate customer service and a grate sales kind and verry friendly passional for his work More

by scastelan
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Recommend Dealer
Yes

Other Employees Tagged: Badges Faraj, Moe Adballah

December 01, 2024

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This dealership is probably the best dealership around! Especially Bajes my finance manager, and Serafina Castelan! I wouldn't buy a vehicle from anyone else!! Robert Wojtan has been there for 14 years!! W More

by Bobbo
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Recommend Dealer
Yes

October 01, 2024

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good work, good showroom, good stock on premises, good support staff, and good guys to work with. More

by Dersert
Sales Price Transparency
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Recommend Dealer
Yes

June 10, 2024

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It is always a pleasure to work with Serafin Castelan and sales manager Moe Abdallah when it comes time to buy a new car. I have purchased 3 new Fords in the past 2 years and I will continue to come back to More

by kenburic
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Moe Adballah

April 09, 2024

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Excellent customer service Serafin Castelan & Bob Wojtan Are great to work with. This is the second vehicle that I have brought at Fair Oaks ford. More

by Peg
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Recommend Dealer
Yes

Other Employees Tagged: Robert Wojtan

March 29, 2024

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The staff was friendly and knowledgeable and willing to work with me to get me the vehicle I wanted. More

by Maverick
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Recommend Dealer
Yes

March 02, 2024

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They did a great job showing us vehicles. The whole process was pretty painless and I would come again. More

by aqua
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Recommend Dealer
Yes

December 26, 2023

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I was very satisfied with my experience with Fair Oaks Ford. Sarafin was very easy to work with. More

by Blue10
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Recommend Dealer
Yes

December 23, 2023

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After looking for trucks at other dealerships, I found Fair Oaks and worked with Serafin. He was great, no nonsense, and I bought my husband the exact truck I wanted to gift him for Christmas. More

by CH10750
Sales Price Transparency
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Recommend Dealer
Yes
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