Dealership Experience
20 yrs, 3 mos
Industry Experience
20 yrs, 3 mos
Languages Spoken
Spanish
311 Reviews
Write a Review311 Reviews of Serafin Castelan
April 08, 2021
I had a terrible accident the next day I walked into Fair Oaks and drove out in a beautiful fusion, thanks to the deal and hardwork from the team there, they came down in price to make this affordable an I a Oaks and drove out in a beautiful fusion, thanks to the deal and hardwork from the team there, they came down in price to make this affordable an I am definitely going back for my next car purchase, ask for Serafin Castelan, best experience. More
March 04, 2021
Upon entering the dealership I was greeted by Serafin Castellan. I have to say that he went above and beyond in making this car purchase one of the most enjoyable I have ever had. He is extremely knowled Castellan. I have to say that he went above and beyond in making this car purchase one of the most enjoyable I have ever had. He is extremely knowledgeable about all Ford products and helped me make the right choice for me and my family. I feel I went in as a customer but left as a friend. I will definitely buy my next car from Fair Oaks and Serafin! Thanks for a great experience! More
March 04, 2021
I was very nervous about shopping for a new vehicle as I have heard about pushy salesmen. I went to Fair Oaks Ford with my guard up until I got to talk to Serafin. He was so wonderful to work with and mad have heard about pushy salesmen. I went to Fair Oaks Ford with my guard up until I got to talk to Serafin. He was so wonderful to work with and made my experience a very positive one. I don't think I could buy from anyone else. Thank you Serafin!! 10 stars for you!! More
March 03, 2021
Serafin is very knowledgeable and professional! Very happy with my purchase! It was my first time visiting the dealership and will definitely be back! The price was very fair. happy with my purchase! It was my first time visiting the dealership and will definitely be back! The price was very fair. More
January 02, 2021
Always looking out and taking care of their customers. Being buying cars here for a few years now and they have never disappointed me. Awesome jobs guys. Being buying cars here for a few years now and they have never disappointed me. Awesome jobs guys. More
Other Employees Tagged: Mohammed Alghabban, Jeremy Talley, Frank Luciano , Sean Farmer
December 22, 2020
Serafin is unbelievably helpful and accommodating. The best way to describe Serafin to me is a "normal" person. Meaning, he is one of the best salesperson I've ever dealt with because at no point was I s best way to describe Serafin to me is a "normal" person. Meaning, he is one of the best salesperson I've ever dealt with because at no point was I spoken down to, or talked into anything I wasn't comfortable with. I always have my guard up when going to get a new or used car, and Serafin was just there to make sure I got what I want. Which I really really appreciated. He shared his thoughts when I asked him to and he spoke very honestly. Needless to say, after him spending the afternoon helping me and being extremely kind and patient, I got EXACTLY what I wanted. Please consider asking for Serafin if you happen to come across his page. I will be coming back to Fair Oaks again and I will be only dealing with Serafin from here on out. My family and I are super and frankly, still in shock from being lucky enough to have Serafin on our side. With his extreme helpfulness and knowledge, there is no way you won't feel happy leaving. Buying a car is a huge huge investment and for most people a scary one. I bought my car days ago and I there is no dealer in the world who would have saved me this amount of money. Serafin, if you are able to read this, I appreciate you. I have to add, the entire staff was kind to me as well. Very nice people! More
Other Employees Tagged: Ken Gohmann , Bob Wojtan
November 23, 2020
Serafin was great to work with. We went into the dealership to look at one car and did not care for it and Serafin know about what we wanted and showed us a great car that we really liked and bought dealership to look at one car and did not care for it and Serafin know about what we wanted and showed us a great car that we really liked and bought. Great salesman that went above what he had to do to make us happy. More