Serafin Castelan | Page 3

Great experience working the the team. Appreciate the help in securing a difficult to get vehicle. Appreciate the help in securing a difficult to get vehicle. More

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I just bought a 2013 Lincoln mkz the sales man was helpful and my needs I recommend SERAFIN it’s a nice guy helpful and my needs I recommend SERAFIN it’s a nice guy More

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I test drove a Buick. Looking for a suv for awhile and will be coming back to purchase. Noel was an excellent salesman! Go see Noel for new or used vehicles! Looking for a suv for awhile and will be coming back to purchase. Noel was an excellent salesman! Go see Noel for new or used vehicles! More

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I had a great experience with Fair Oaks Lincoln in Naperville, when I went to trade in my car! From Justin who originally got me in the door to Eddie who spent countless hours with me, (basically clo Naperville, when I went to trade in my car! From Justin who originally got me in the door to Eddie who spent countless hours with me, (basically closing the deal) but certainly NOT pressuring me! I LOVE the no pressure part, which allowed me to “sleep on it”. I then went in the next day, (unfortunately Eddie had the day off), but Jorge was there to reassure me and answer any last minute questions before I went into the finance department to seal the deal! I’ve always taken my Lincoln there for service, and will continue to do so with my new one! Fair oaks Lincoln took what could be a painful experience, to a PAINLESS, PLEASANT, FUN experience, which will always keep me coming back as another satisfied customer!! More

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I worked with Serafin to get my new Bronco. It was a long process due to supply chain issues on Ford's end but he kept me informed the whole time. He called me a number of times, sometimes just It was a long process due to supply chain issues on Ford's end but he kept me informed the whole time. He called me a number of times, sometimes just to say there is nothing new to report but letting me know that I hadn't been forgotten. I would definitely recommend him if looking to buy a car. More

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Serafin was absolutely amazing to work with. He was easy to talk to and made the whole process of buying a car very simple and straightforward. At other dealerships, I have had people try to sel He was easy to talk to and made the whole process of buying a car very simple and straightforward. At other dealerships, I have had people try to sell me everything possible but with Serafin, he did not try to sell me an extended warranties or anything extra that I did not need. He answered all of my questions quickly and was a great to work with! More

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Serafín is always very helpful when we need to purchase a new vehicle, we just call him up and tell him what we’re looking for and he exceeds our expectations every time! new vehicle, we just call him up and tell him what we’re looking for and he exceeds our expectations every time! More

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Serafin Castelan is a great salesman and always knows his product, always going out his way to help, highly recommend! product, always going out his way to help, highly recommend! More

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Purchased a new 2021 Ford Expedition. Excellent service from management, sales personnel and finance department. from management, sales personnel and finance department. More

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It was an amazing experience getting our Edge. Alan and Serafin were amazing and so knowledgeable on all our questions. We would come back again. Serafin were amazing and so knowledgeable on all our questions. We would come back again. More

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