Dealership Experience
17 yrs, 8 mos
Industry Experience
22 yrs, 5 mos
416 Reviews
Write a Review416 Reviews of Sergei Potapoff
January 06, 2023
Fantastic experience with Sergei. He made the process simple and quick and is a subject matter expert with the vehicles He made the process simple and quick and is a subject matter expert with the vehicles More
Other Employees Tagged: Joey Andrews
January 05, 2023
Sergei and the team at Jackson Acura were great to work with. Extremely knowledgeable, patient, and transparent throughout the sales process. I'd certainly recommend Sergei to anyone looking for an Acura. with. Extremely knowledgeable, patient, and transparent throughout the sales process. I'd certainly recommend Sergei to anyone looking for an Acura. More
Other Employees Tagged: Joey Andrews
December 07, 2022
Great customer service,surely reccomend to friends and families.Keep it up.See you sson. families.Keep it up.See you sson. More
Other Employees Tagged: Michael Cunningham
December 06, 2022
Appointment at 10:00, no one touched my vehicle until 12:00 after asking Yvonne the status. At 12:20, Yvonne told us the vehicle was in vacuum, but we could clearly see the vehicle from the observation 12:00 after asking Yvonne the status. At 12:20, Yvonne told us the vehicle was in vacuum, but we could clearly see the vehicle from the observation window. It was still up on the rack. We have purchased three vehicle from Jackson Acura and we live in Thomson, Georgia. So, we drive over two hours one way to have our vehicle serviced at your dealership. It is very unprofessional to lie to the customer and allow walk-in customers to be serviced ahead of appointments. More
Other Employees Tagged: Yvonne Russell
November 26, 2022
My wife picked out the MDX the day before. Reggie was great, he had everything in order for us when we arrived and after a few minutes of reviewing paperwork to make sure everything was correc Reggie was great, he had everything in order for us when we arrived and after a few minutes of reviewing paperwork to make sure everything was correct we were in Joey’s office to sign everything. Afterwards Reggie met us at the door, spent time going over how to set up the car and explaining the electronics. The night before Thanksgiving I know everyone was ready to go home to our families but we never felt rushed. Great job Reggie and Joey, you made everything SO simple and it may have been the least stressful car purchase I’ve ever had. Thanks to everyone else behind the scenes working as well to make this a relaxed event. I would highly recommend Jackson Acura! More
Other Employees Tagged: Joey Andrews, Reggie Hammond , Betty Johansen - Thank you for being so nice!!
November 24, 2022
It was a quick painless process to lease an MDX. Sergei was awesome and straightforward with the numbers. Sergei was awesome and straightforward with the numbers. More
Other Employees Tagged: Joey Andrews
November 04, 2022
Car seemed to have a problem. Went into service bay and came out problem free! Went into service bay and came out problem free! More
Other Employees Tagged: Dmitry Gumanov, Nick Covino
October 12, 2022
Excellent experience and fair pricing. Five stars! Highly recommended and will do business with them again in the future without reservations. Five stars! Highly recommended and will do business with them again in the future without reservations. More
Other Employees Tagged: Joey Andrews