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Sergei Potapoff
Sergei Potapoff at Jackson Acura
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Sergei Potapoff | Page 7

New Cars Sales Rep

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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5.0
412 Reviews

Dealership Experience

17 yrs, 7 mos

Industry Experience

22 yrs, 4 mos

Languages Spoken

English English

Russian Russian

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5.0

412 Reviews

Write a Review

412 Reviews of Sergei Potapoff

February 21, 2023

Dealership Rating
Employee Rating

Prompt & very courteous service. Will definitely recommend to others & go back there again. The lounge area is very nice too. More

by rsangireddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

Helpful
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Feb 22, 2023

Jackson Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

February 18, 2023

Dealership Rating
Employee Rating

Their Customer Service First is the best of any Acura dealer I have dealt with! More

by MCORUJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Nick Covino, Joey Andrews

Helpful
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Feb 20, 2023

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 01, 2023

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Employee Rating

The process and updates are very clear. The sales team took care of everything and made my job easy More

by jpotluru20
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Feb 01, 2023

Jackson Acura responded

Thank you! Here at Jackson Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and we hope you'll enjoy your new Acura. We appreciate your review!

February 01, 2023

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Employee Rating

Sergie Potapoff is great. Very good service! We would recommend Jackson Acura to famiky and friends. More

by jao
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Helpful
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Feb 02, 2023

Jackson Acura responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Sergei and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

January 22, 2023

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Employee Rating

Fantastic experience with Sergei and Joey! Looking forward to buying another Acura for my daughter soon More

by tony_castellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Helpful
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Jan 24, 2023

Jackson Acura responded

Tony, Thank you so much for this excellent review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Sergei and our team were helpful during your visit and that you're looking forward to visiting us again soon. If you have any questions, please don't hesitate to reach out to us again.

January 20, 2023

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Employee Rating

Enjoyed my experience at Jackson Acura. Sergei P. was very helpful and flexible with our needs. Looking forward to enjoying the Integra for many years. More

by pcalomar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Helpful
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Jan 20, 2023

Jackson Acura responded

Thank you so much for this excellent review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Sergei and our team were helpful during your visit and we hope that you will enjoy your new Acura Integra. If you have any questions, please don't hesitate to reach out to us again.

January 06, 2023

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Employee Rating

Fantastic experience with Sergei. He made the process simple and quick and is a subject matter expert with the vehicles More

by tony_castellano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Helpful
Report | Print
Jan 06, 2023

Jackson Acura responded

Tony, Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Sergei and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

January 05, 2023

Dealership Rating
Employee Rating

Sergei and the team at Jackson Acura were great to work with. Extremely knowledgeable, patient, and transparent throughout the sales process. I'd certainly recommend Sergei to anyone looking for an Acura. More

by SHONCASEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Helpful
Report | Print
Jan 06, 2023

Jackson Acura responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Sergei and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again.

December 07, 2022

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Employee Rating

Great customer service,surely reccomend to friends and families.Keep it up.See you sson. More

by varghese12320
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Cunningham

Helpful
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Dec 08, 2022

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 06, 2022

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Employee Rating

Appointment at 10:00, no one touched my vehicle until 12:00 after asking Yvonne the status. At 12:20, Yvonne told us the vehicle was in vacuum, but we could clearly see the vehicle from the observation More

by smhill222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yvonne Russell

Helpful
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Dec 07, 2022

Jackson Acura responded

Hello, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to Rodney Jones, our Service Manager, at (770) 650-4000.

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