Sergio Batista | Page 8

It was a good experience got what I asked for no problems would have no problem recommending or buying another car from them would have no problem recommending or buying another car from them More

by Tjaw8830 Verified Customer Verified Customer

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I am extremely disappointed with my experience at Dana Ford. When I purchased my vehicle, I expected honesty, professionalism, and proper disclosure. Instead, I was left dealing with ongoing issues and a Ford. When I purchased my vehicle, I expected honesty, professionalism, and proper disclosure. Instead, I was left dealing with ongoing issues and a lack of accountability from both the dealership and their service department. Despite multiple visits and attempts to resolve the problems, the dealership has not taken proper responsibility or provided the level of service one should expect when making such a significant purchase. The frustration and inconvenience I’ve faced as a result of their handling of my vehicle has been incredibly disheartening. Transparency and customer care seem to be lacking, and unfortunately, my experience has left me with no trust in this dealership. I strongly caution others to carefully consider their options before buying or servicing a vehicle here. More

by LOOMAR Verified Customer Verified Customer

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Ahmed did a great job explaining all the features of my new Explorer. Sergio made the buying process quick and easy new Explorer. Sergio made the buying process quick and easy More

by hazman78 Verified Customer Verified Customer

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Very unpleasant and time consuming experience. Dana did not follow through and include everything listed in the vehicle description on their website. A 90 day trial of BlueCruise was included with Dana did not follow through and include everything listed in the vehicle description on their website. A 90 day trial of BlueCruise was included with my vehicle and they would not provide this service or a cash/credit for the missing service. I would NOT recommend ever going to this dealership. Sergio was the finance person I dealt with and he did a great job. Although he was misleading with the warranty. Sold me an “8 year warranty” but failed to mention that it was 8 years from when the vehicle was first serviced, not 8 years from purchase date. More

by JHB23 Verified Customer Verified Customer

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Arian and Sergio made buying a vehicle so easy and pleasant!! I have never had such a stress free experience and I will recommend them to anyone I know who is looking for a vehicle. Thanks to both gen pleasant!! I have never had such a stress free experience and I will recommend them to anyone I know who is looking for a vehicle. Thanks to both gentlemen for being so kind and helpful! More

by LEXIJO2MH Verified Customer Verified Customer

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Pietro and Sergio went above and beyond to accommodate my lease. Pietro was very friendly and knowledgeable and made the lease process a very easy experience lease. Pietro was very friendly and knowledgeable and made the lease process a very easy experience More

by Mary Cannizzo Rosner Verified Customer Verified Customer

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Excellent service, except they didn't give me the contract documents. I don't know how to pay the monthly payments. I need a copy of the title. I hope to have a copy of the documents. After all, ever contract documents. I don't know how to pay the monthly payments. I need a copy of the title. I hope to have a copy of the documents. After all, everything went very well. More

by Nelson Castillo Jerez Verified Customer Verified Customer

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This is my 3rd car I bought from Dana Ford so I think that says it all... that says it all... More

by johnnyvent1201 Verified Customer Verified Customer

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All together, very nice buying experience. Everyone was so helpful and knowledgeable. Dana have very large inventory with all modes. Everyone was so helpful and knowledgeable. Dana have very large inventory with all modes. More

by babykallumkal Verified Customer Verified Customer

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When I went to Dana Ford I had no idea that I was going to wind up leading a new car. I loved the way I was treated by Mr. Batista and the staff at Fird Lincoln. They intoduced me to a new Foed Escape. I to wind up leading a new car. I loved the way I was treated by Mr. Batista and the staff at Fird Lincoln. They intoduced me to a new Foed Escape. I test drove the car and fell in love with the way it drove and how comfortable I was in the car. Signed all the paperwork that day ; and picked up my new car the very next day. I’ve been driving around in my new car and I’ve never been happier with any other car that I’ve ever owned!!!! More

by Suek2233 Verified Customer Verified Customer

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