Sergio Ovalle | Page 4

Friendly and willing to negotiate despite this competitive new car market. Dealing with sales team was easier than I expected. competitive new car market. Dealing with sales team was easier than I expected. More

by j.tarasca Verified Customer Verified Customer

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I’m so happy to buy my car there, Sergio is an excellent salesman, he make everything easy for me. I went in 5 store before , and what make me choose this one in first was how Sergio treat me, explain to me salesman, he make everything easy for me. I went in 5 store before , and what make me choose this one in first was how Sergio treat me, explain to me all the things I need know, and the second things is this beautiful Jeep . I’m so grateful… and happy 💕🙏🏻 More

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I was really under a crunch for finding a new Jeep matching my expectations, as a previous Jeep I had ordered was delayed for so long (and a different dealership was not helpful at all). Mike Salerno matching my expectations, as a previous Jeep I had ordered was delayed for so long (and a different dealership was not helpful at all). Mike Salerno and Sergio Ovalle were awesome and helped me find one that met all my expectations. They were kind, efficient, and appreciative of my family as returning customers. Shante also was able to help me confirm specifics about the vehicle and the pricing prior to coming down to the dealership so I didn't waste an entire day or have any issues. I am so happy with the final product! More

by Kenneth K. Verified Customer Verified Customer

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Paul was great to work with, he kept me up to date on new shipping dates as the backlog at the factory impacted delivery date. shipping dates as the backlog at the factory impacted delivery date. More

by WTODDWARD Verified Customer Verified Customer

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we previously leased a Jeep Grand Cherokee and this visit was to buyout the lease since it was now coming due. Overall, positive experience. was to buyout the lease since it was now coming due. Overall, positive experience. More

by ADAM.FORBES Verified Customer Verified Customer

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It was a great experience to deal with Sergio zero pressure and gave us the most car for our money I will recommend all my family and friends to him when they are buying a car . pressure and gave us the most car for our money I will recommend all my family and friends to him when they are buying a car . More

by dferrara118 Verified Customer Verified Customer

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In the history of buying new cars, today my Saleman (Sergio Ovalle) made this the easiest transaction anyone could ever ask for. Sergio found what I wanted very easy and with a bump in the road on the (Sergio Ovalle) made this the easiest transaction anyone could ever ask for. Sergio found what I wanted very easy and with a bump in the road on the first go he knew what could give satisfaction and sealed the deal in record time. We weren’t at the dealership going back and forth and forced to do anything just to get a new car. Excellent compassion and concern for treating people like real people. I highly recommend Salerno Duane for your next vehicle More

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Sergio was great to work with. Very knowledgeable in every aspect of the deal. Thank you for your help. Highly recommend! every aspect of the deal. Thank you for your help. Highly recommend! More

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Sergio made the whole experience easy, and seamless. He was professional and answered all of our questions. was professional and answered all of our questions. More

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I worked with Sergio who was very easy to work with. When it came to the finance department, the experience wasn't so great, as they kept pushing for useless stuff and weren't very transparent about the real it came to the finance department, the experience wasn't so great, as they kept pushing for useless stuff and weren't very transparent about the real price of the vehicle. At some point they were suggesting that reducing the down payment and keeping the same money factor would reduce how much I pay in total, which is mathematically impossible. Not sure if they were being dishonest or incompetent, both prospects are bad. To be clear, the overall experience was ok, just be prepared to say no a lot of times when you walk into the finance department (one may say that's just how dealers work anyways). Also, despite all of that, I'll give them xxxxxxfor how quickly they can process everything, I've had very poor experiences waiting a _long_ time in other dealers, and everyone at Salerno Duane was always very agile. More

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